75
fair
Australia Post | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
238 Reports
238 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
38 Reports
38 Reports
User Feedback
14%
iOS
38 Reports
38 Reports
86%
Android
238 Reports
238 Reports
Australia Post - Latest Quality Issues
Android
Mar 21, 2023
We have been getting carded on every single parcel delivery if we are home or not. I have watched the postman pull up and shove a pre-written collection card in the letterbox showing he had no intent at all of delivering the parcel prior to starting his deliveries. Amazon however has a 100% successful delivery rate to our address. Is it time to privatise Australia Post? I think so, we all know how poor dealing with any government owned and run service is. Government employees are overpaid!
iOS
Mar 22, 2023
About my bad experience of delivering
We have people at home awaiting for delivery and the driver didn't even try to deliver the item. They just throw it into the parcel locker which is experiencing some issues so my grandpa need to wait for his foot bathing bucket many days longer than we expected. Very disappointing and dissatisfying job he did.
Android
Mar 23, 2023
my parcel has been lost and aust post hasn't supported me at all,what a waste of time and money
Android
Mar 23, 2023
very slow lately
Android
Mar 24, 2023
abysmal non delivery. We were home all day and they didn't even try to deliver. Our package was dumped at an extremely inconvenient post office. needed 2 train and 4 buses and the waste of half the day to retrieve it.
Android
Mar 24, 2023
My parcel has been sitting at Netley since Monday. I could have walked down there & got it from Magill. It would have been quicker than waiting 5 days to get it!
Android
Mar 24, 2023
Tried to redirect a package, keeps coming up with an error but everytime I tried it seems to push out my delivery date even though it's still coming to the same place. App is useless, just like their service.
iOS
Mar 25, 2023
App no longer working
Hey team, the app no longer works. When I launch it, it doesn't load any content. Just FYI
Android
Mar 25, 2023
too many parcels not delivered and then really poor follow-up from Australia Post
Australia Post - Product Description
Get the Post Office in your pocket. Track and manage your deliveries on your iPhone, iPad or Apple Watch, pay bills and much more... Features: • Track your important parcels – with notifications of estimated delivery dates and locations of parcels awaiting collection • Sign up for 24/7 Parcel Lockers to get your deliveries when and where it suits • Easily collect Parcel Locker deliveries using your phone or Apple Watch • Request eligible signature-on-delivery parcels be left in a safe place (eligible parcels are shown in the app) • Quickly scan and pay your bills • Find postcodes when you’re out and about • Find nearby Post Offices and street posting boxes
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