69
poor

Australia Post | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
268 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
61 Reports
User Feedback
19%
iOS
61 Reports
81%
Android
268 Reports
Australia Post - Latest Quality Issues
Android
Sep 30, 2022
Parcel was dropped over the gate and in a puddle of water. Let's hope today's deliver is left at the front door out of the rain.
Android
Sep 30, 2022
Some of the parcels I have sent through Australia Post with Registration and tracking does not come through on my mobile number or my email?? Why bother asking for tracking!!
Android
Oct 1, 2022
What is this mong on about live tracking.. deluded much.. this app is as useless as australia post itself.. one suburb over and waiting 5+hrs and counting to recieve it.. i could of literally got it quicker picking it up myself, what a joke.. do not use australia post the sooner someone else takes over the better!
Android
Oct 1, 2022
seriously the tracking info for this days it went from Sydney to Adelaide to Perth to Adelaide to Alexandria NSW to Adelaide again to Tanunda to Torrensville to Tanunda again then Mile End then back out to Tanunda and finally found Nuriootpa ... nothing "express" about this post and it had a more exciting holiday than any I've had for a while!!! carrier pigeon may be faster!
Android
Oct 1, 2022
My parcel arrived in Adelaide (where I live) 9 days ago and still hasn't been delivered. Good luck trying to talk to someone about it.
Android
Oct 2, 2022
I am still waiting to get a DVD delivered, but it was sent to wrong address, same number,but not south Oakleigh. It was delivered there. It should be delivered to ADDRESS_REMOVEDMalvern East .
iOS
Oct 3, 2022
Not the first time!
I appreciate communication through the Post app, but ever so disappointed and frustrated after waiting all day at home for the delivery, only to find it is now at a LPO.
Android
Oct 4, 2022
Not sure what's going on but I used to get an app, email and SMS notification of my deliveries and now I'm getting nothing. I have to open the app and check if I have anything. Last time my item got removed from the locker cause i didn't know I'd gotten anything and today I randomly checked and found I got a delivery but missed out on pick up cause I got no notification. I have all options of notifications switched on but get none of them.
Android
Oct 5, 2022
App not updating correctly... parcel delivered, app push notification received but the app is still showing as out for delivery... 🤦🏼‍♀️
Australia Post - Product Description
Get the Post Office in your pocket. Track and manage your deliveries on your iPhone, iPad or Apple Watch, pay bills and much more...


Features:
• Track your important parcels – with notifications of estimated delivery dates and locations of parcels awaiting collection 
• Sign up for 24/7 Parcel Lockers to get your deliveries when and where it suits
• Easily collect Parcel Locker deliveries using your phone or Apple Watch
• Request eligible signature-on-delivery parcels be left in a safe place (eligible parcels are shown in the app)
• Quickly scan and pay your bills
• Find postcodes when you’re out and about
• Find nearby Post Offices and street posting boxes
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