65
fair
Australia Post | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
87%
Android
129 Reports
129 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
20 Reports
20 Reports
User Feedback
13%
iOS
20 Reports
20 Reports
87%
Android
129 Reports
129 Reports
Australia Post - Latest Quality Issues
Android
Mar 4, 2025
"you have been blocked" No reason, normal customer. Rather annoyed. Going to call during business hours. Typical awful experience, what's new.
Android
Mar 5, 2025
Terrible, refuses to update. According to the app it's still yesterday. Dreadful, if I could give a negative value I would.
Android
Mar 6, 2025
The parcel tracking constantly delivers tracking info hours late
Android
Mar 6, 2025
What happened? The tracking is showing on the way to next facility, but doesn't say which one now.
Android
Mar 9, 2025
Because of this app delivery drivers stopped leaving behind the bit of paper that tells me I missed a delivery. You have to deliberately open the app at least once a week or it goes to sleep and doesn't notify me when I have missed a delivery. Because of this app I have no earthy way of being told I missed a delivery.
Android
Mar 12, 2025
Both me and my friend were tracking that same parcel she sent me. She could view a photo of the parcel, but I couldn't. No option at all in my app (I compared my app to hers and she has a red button to click, but I don't). I've never been able to view photos from Australia Post when parcles have been delivered. Whyyy?
iOS
Mar 12, 2025
If I had a choice, I would never use their service
Never call when the parcel arrives. Easily to just make you pick up from post office. I have to go to the post office no matter how far it is or how heavy the parcels are. They won't survive in any other places with proper competition. Don't value customers at all.
Android
Mar 13, 2025
Terrible delivery process. Like seriously more than 3 packages where delibvery can't deliver it properly? The tracking number said its no need for signature, then even the delivery comes he/she only intercom once or sometimes don't bother. And you guys are not open on weekends. Why does most delivery courier seems to have less to none braincell left? They can't deliver it properly and keep acting like a total idiot
iOS
Mar 13, 2025
Oxley North post office
Oxley North post office is run by criminals and failed to deliver packages on several occasions causing me to have to contact eBay to sort out the issues. Criminals are everywhere in Redcliffe QLD
Australia Post - Product Description
Get the Post Office in your pocket. Track and manage your deliveries on your iPhone, iPad or Apple Watch, pay bills and much more... Features: • Track your important parcels – with notifications of estimated delivery dates and locations of parcels awaiting collection • Sign up for 24/7 Parcel Lockers to get your deliveries when and where it suits • Easily collect Parcel Locker deliveries using your phone or Apple Watch • Request eligible signature-on-delivery parcels be left in a safe place (eligible parcels are shown in the app) • Quickly scan and pay your bills • Find postcodes when you’re out and about • Find nearby Post Offices and street posting boxes
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