22
poor
AusweisApp2 | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
63%
Android
222 Reports
222 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
131 Reports
131 Reports
User Feedback
37%
iOS
131 Reports
131 Reports
63%
Android
222 Reports
222 Reports
AusweisApp2 - Latest Quality Issues
Android
Sep 7, 2024
The app is not intuitively built, complicated and annoying to use. Good idea but little profit for users.
iOS
Sep 7, 2024
Why BundID?
I have successfully set up everything at the employment agency, now I had to change something because of this BundID (which is new) and can no longer get into the portal of the employment agency! Why such unnecessary changes every time??? Really annoying. Nothing works anymore, even though it worked before. What is this? I urgently need documents from the online account! My god... and it is now not recommended and usable at all with the new update and the new process. It also no longer recognizes my ID card in the app, although that was never a problem before the update. What about my data and documents at the employment agency ?! It didn't even automatically transfer everything to the BundId, you have to set up the garbage all over again. That's how you can do it when you hate people.
iOS
Sep 8, 2024
Too bad, too complicated
Application too complicated for non-computer scientists, poorly done
iOS
Sep 8, 2024
Does not work at all
The "Connection is not possible,... works badly. Just "nothing" again, like so many things.
Android
Sep 9, 2024
Not good. Both devices on same wifi and still telling me no smartphone as a card reader available
iOS
Sep 9, 2024
Not intuitive
It took me a quarter of an hour to find out that my version of the app is outdated. Automatic updates or a note in the Windows version would be nice. After updating the app on smartphone and laptop to version 2.2.0, the pairing does not work. The laptop says I have to select the device and my smartphone gives me a code that I can't enter anywhere, both devices are in the same Wi-Fi. I've been struggling with it for almost half an hour now and it's still not working. Good idea, but the implementation is still poor.
Android
Sep 10, 2024
It actually used to work in the past. Now, it gives a weak NFC signal message and can't read my eAT. Regardless of how I rotate my card around the back of the casless phone. And this is the very same Samsung Galaxy S21 5G phone it used to work on before! The problem persists upon updating to the latest version. Strangely, the signal was strong enough that it blocked my card PIN but too weak to renable it using the PUK! Now, I have to wait 3 months for an appointment to have this sorted!
Android
Sep 10, 2024
When identifying, there is always no internet connection, although it is available?? I've already tried to reinstall the app but it didn't help.
Android
Sep 10, 2024
doesnt work on xiaomi devices
AusweisApp2 - Product Description
Die AusweisApp2 ist eine Software, die Sie auf Ihrem iPhone, Mac oder iPad installieren, um sich mit Ihrem Personalausweis, Ihrem elektronischen Aufenthaltstitel oder der eID-Karte für Unionsbürger:innen online auszuweisen. Alle weiterführenden Informationen finden Sie unter: www.ausweisapp.bund.de Die Erklärung zur Barrierefreiheit der Software finden Sie unter: https://www.ausweisapp.bund.de/barrierefreiheit-app
All intellectual property rights, including trademarks and word marks, are the property of respective owners