Quality degradation at AusweisApp2  
Users report higher volume of Quality Issues than usual
47
poor

AusweisApp2 | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
298 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
298 Reports
AusweisApp2 - Latest Quality Issues
Android
Jul 23, 2024
So far, I have been able to use my discontinued services to some extent without any major problems. Now the Federal Employment Agency is also changing the accounts. Just wanted to change everything as desired and lo and behold, nothing works. There should be an email in my mailbox that I should confirm, there is no mail. I can't log in anywhere with the app anymore. Everything checked and everything correct. Dear people, your digitization is very difficult.
Android
Jul 23, 2024
Extreme problems when pairing with Samsung smartphone
Android
Jul 23, 2024
The app is very bad, you don't understand where the front and back is and you are only forwarded and then back again... Everything repeats itself endlessly, like in a circle, and you don't get to do what you want to do, because it always starts all over again, because certain functions don't work, but they don't work, because they don't work afterwards and those after don't go, because they don't go before... Such a k*ack! Honest now
Android
Jul 24, 2024
So Turkey is so much further ahead. Having a KV card + ID card at hand at all times is completely eliminated, appointments for various visits to the authorities, announcement of new, relevant law is all possible. This app is the last garbage.
Android
Jul 24, 2024
Rarely works as a card reader right away. Open umpteen times, close or pair. To despair
Android
Jul 24, 2024
I can no longer register with the pension insurance via PC. I met all the requirements.
Android
Jul 24, 2024
massive waste of time
Android
Jul 24, 2024
Doesn't work at all.
Android
Jul 24, 2024
Normally, these are older people who are interested in the pension account. After half an hour I was at the pairing code, then nothing more happened.
AusweisApp2 - Product Description
Die AusweisApp2 ist eine Software, die Sie auf Ihrem iPhone, Mac oder iPad installieren, um sich mit Ihrem Personalausweis, Ihrem elektronischen Aufenthaltstitel oder der eID-Karte für Unionsbürger:innen online auszuweisen. 

Alle weiterführenden Informationen finden Sie unter: www.ausweisapp.bund.de

Die Erklärung zur Barrierefreiheit der Software finden Sie unter: https://www.ausweisapp.bund.de/barrierefreiheit-app
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