52
fair

AusweisApp2 | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Utilities
Work at Governikus GmbH & Co. KG? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Governikus GmbH & Co. KG? Unlock additional insights
Android unitQ Score
Android User Feedback
76%
Android
268 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
84 Reports
User Feedback
24%
iOS
84 Reports
76%
Android
268 Reports
AusweisApp2 - Latest Quality Issues
Android
Jan 10, 2025
Had some trouble creating the pin. The best thing to do is to put your mobile phone on your ID card and then enter the details. I had to use the Puk back and forth with the eternal ID.
iOS
Jan 10, 2025
well-meaning
… is the opposite of well done. A great project, which unfortunately does not work from A to Z. Thanks for nothing!
Android
Jan 10, 2025
This is the worst app I've ever seen. Completely unusable. After umpteen attempts, it was not possible for me to log in to the German Pension Insurance. BTW: I AM tech-savvy and was employed in IT for over 30 years, managing the development of apps, among other things.
Android
Jan 10, 2025
Samsung Galaxy S9+ Your app causes such a high CPU load that thanks to your app it now stands 3 times wrong pin thank you.... Such a nice jerk. I just wanted to reassign the pin and now I can walk kilometers to the nearest authority, thank you very much, your fathers would have preferred to inject you into the next handkerchief if you can't program an app properly! And I'm already sick and can hardly do anything anymore, thank you.
Android
Jan 10, 2025
Garbage like all German digital services. It should work with my brand new Finnish ID but it doesn't so I can't use it.
iOS
Jan 11, 2025
DIFFICULT
too complicated for older citizens
iOS
Jan 11, 2025
Not working
Installed, synchronized, handshake for identification runs completely, actually looks good, but the DRV customer portal claims that the app would not have started on the computer, although both, the portal in the Safari browser and the app, run side by side. What junk, should I now install DE-Mail, the next junk to be able to log in. Poor Germany!
iOS
Jan 11, 2025
Stupid app
Not working
iOS
Jan 12, 2025
Not working
I downloaded the app, but I can't set a PIN and I can't activate it
AusweisApp2 - Product Description
Die AusweisApp2 ist eine Software, die Sie auf Ihrem iPhone, Mac oder iPad installieren, um sich mit Ihrem Personalausweis, Ihrem elektronischen Aufenthaltstitel oder der eID-Karte für Unionsbürger:innen online auszuweisen. 

Alle weiterführenden Informationen finden Sie unter: www.ausweisapp.bund.de

Die Erklärung zur Barrierefreiheit der Software finden Sie unter: https://www.ausweisapp.bund.de/barrierefreiheit-app
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners