Quality degradation at Avant Mobile  
Users report higher volume of Quality Issues than usual
45
poor

Avant Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
51%
Android
33 Reports
iOS unitQ Score
iOS User Feedback
49%
iOS
32 Reports
User Feedback
49%
iOS
32 Reports
51%
Android
33 Reports
Avant Mobile - Latest Quality Issues
iOS
Oct 21, 2021
$4.08 monthly fee
On top of the monthly fee when you call them they hang up on yoh
iOS
Oct 20, 2021
very very bad customer service
i've called a few times and left several messages for a manager to return my call. the first time i was told that the mama gets were in a meeting and i would receive a call right after. i waited 3 hrs and called back and was then told i would now receive a call the next day. i waited amd never received a call, i called back and left another message amd nvr received a return call. that happened a few more times amd still haven't received any of my messages returned. very very bad customer service. this loan was a huge mistake.
Android
Oct 20, 2021
If I could rate -1, I would be happy. These crooks recommended by Credit Karma used the bait and switch on me. Not to mention their awful site plus app. Can't register my face, can't upload requirements to either? Then once you get them information, I get denied. FICO over 700 as well as Score? This company are crooks they will get hopes up just to crush them with denial.
Android
Oct 19, 2021
Awful company, their instant debit card payments still take up to 5 days for your credit to return. What's the point of instant payments if they take just as long as ACH to replenish your limit? Their app also doesn't work sometimes, error msg when attempting to make payments.
Android
Oct 18, 2021
Your company sucks...you allowed someone to steal my money off my card. I did not authorize the company to take my money repeatedly. I let them charge me one time fee and here we go you let em keep taking from me.
Android
Oct 16, 2021
Unsure what's going on, app or not... I made my payment for August and says I am past due and owe a late fee! My next payment would be tomorrow.
Android
Oct 16, 2021
Submitted payment, and while it is sticking in your pending limbo, YOU Tacked on more frelling fees, SO NOW THE PAYMENT THAT SHOULD HAVE TAKEN MY BALANCE BELOW THE LIMIT WILL NOT. GUESS WHAT, 1ST CHANCE I GET I AM SOOO DITCHING YOU. TRUST CAPITOL 1 AND CREDIT ONE MORE. ADIOS, YOU WILL BE LEAVING MY WALLET. Oh yeah, ANOTHER THING that shows how sucky you are: NO text OR email support!? Get with the times.
iOS
Oct 15, 2021
The available credit never updates
I have to call for my payments to be applied. This should happen automatically. It's inconvenient.
Android
Oct 14, 2021
Too hard to increase limit even with perfect payment history
Avant Mobile - Product Description
Manage your loan or credit card wherever you are!

The Avant app makes it easy to manage your loan:
• See your upcoming payments and view your payment history
• Receive push notifications about your account
• Manage your payments, including adjusting dates and paying down your loan

And manage your Avant credit card:
• Schedule or cancel payments
• View transactions
• Add or remove payment methods
• Enroll in autopay and paperless statements

What is Avant?

Borrow better through Avant, an online lending platform that provides access to credit through a fast, simple experience. Managing a loan through Avant or an Avant credit card can be done entirely online. Apply for a loan or card in minutes on our website.

Avant branded credit products are issued by WebBank, member FDIC.

Note: You cannot apply for a loan or credit card through the Avant app. If you would like to apply, please visit www.avant.com on your computer or mobile device.
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