Quality degradation at AXS Tickets  
Users report higher volume of Quality Issues than usual
34
poor

AXS Tickets | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
246 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
15 Reports
User Feedback
6%
iOS
15 Reports
94%
Android
246 Reports
AXS Tickets - Latest Quality Issues
Android
Jun 22, 2021
Not user friendly can't access my tickets. N My show is this week and I can't get my tickets on the AXS mobile app. HELP!!!!!
Android
Jun 20, 2021
I've never one started an app so fast. Location tracking, no screenshots allowed, crashes. Hope this company crashes with no payout to founders.
Android
Jun 20, 2021
Scam to steal your money. I purchased tickets through this app. I've waited a month and nothing is showing up. I contact tech support and politely ask what the status of the tickets is at the moment. The company marked my question as solved and told me not to reply.
Android
Jun 19, 2021
You can't access anything in the app without enabling location, it's seems like a very unnecessary requirement. We should have the option to receive tickets via email in addition to the app which requires constant updates and still crashes.
Android
Jun 18, 2021
Absolutely sucks. I can sign in one day and the next time I try I can't. I hope I have access to my concert tickets when I need them. I'll never use this app again.
Android
Jun 18, 2021
Your. Desktop. Website's. Antibot. Verification. Is. Worse. Than. DJT.
Android
Jun 18, 2021
I use several apps to find shows in my area. This one is difficult app to navigate, hard to find shows in my area!
Android
Jun 17, 2021
It doesn't work. I cant create an account. It says "Oops something went wrong. Try again." Then when I try again it says "An account already exists with this email." So, I attempt to login and it says "Oops something went wrong. Try again."
Android
Jun 17, 2021
The app sucks. Constantly asking to verify email address but doesn't display any actual account information and the tickets in my account won't appear.
AXS Tickets - Product Description
Tap for tickets to see the artists and teams you love. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can’t go, and more. It’s all a fan needs, all in one app.
 
BUY THE PERFECT TICKETS
Front row or on the aisle? Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers.
 
EASILY SELL YOUR TICKETS
Plans can change. If you have seats from AXS but can’t make it, quickly list the tickets for sale from your account and reach tons of potential buyers.
 
USE TICKETS WITH THE APP
No paper required. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event.
 
TRANSFER TO FRIENDS
It’s super easy. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive – quickly transfer tickets to friends and meet them at your seats.  
 
DISCOVER GREAT EVENTS
There’s so much to see. Find out when your faves are coming to town, check out what’s happening soon, and browse events by your interests – from basketball and rock to comedy and theater.
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