38
poor
AXS Tickets | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
146 Reports
146 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
82 Reports
82 Reports
User Feedback
36%
iOS
82 Reports
82 Reports
64%
Android
146 Reports
146 Reports
AXS Tickets - Latest Quality Issues
Android
Sep 8, 2024
The worst app ever. I have tried multiple times to purchase tickets. Should be simple. Error every time. Worthless
iOS
Sep 8, 2024
Janky app- Terrible experience
It took me 10 minutes to download tickets to this app
iOS
Sep 9, 2024
App fault
App has my name wrong - tried to change thru axs no can do contacted ticket sales no can do still waiting to hear from venue
Android
Sep 9, 2024
Worst update ever. Never had problems before, now it tells me there is an error with any method of payment I put in.
Android
Sep 9, 2024
Incredibly complicated. Never experienced anything like it
Android
Sep 9, 2024
You guys got to fix your ticket sales system. I just received money for a ticket I sold and I made a bank transfer and now I'm being told that you can't pay me out until after the show which is in 2 months so why was I even allowed to make a bank transfer. Chat support says it's just going to fail in two weeks and go back to my account I have no receipt or record of anything. It makes no sense to not just gray out the transfer button until the funds are actually available for transfer.
Android
Sep 9, 2024
Annoyingly broken. Unfortunately these are the best people to get tickets from, put the app is awful. Constantly will show you multiple listings for the same show that take you to the same page. Will reset sporadically while you're trying to buy tickets. The worst of all, it will never keep you logged in for more than 20 minutes. It just won't. Heaven forbid it unlogged you after you got to the venue and there's no service.
Android
Sep 10, 2024
Terrible customer support. Terrible service. Do not purchase tickets through them.
Android
Sep 10, 2024
It isn't showing my tickets only order display yet I've had message to say tickets are there
AXS Tickets - Product Description
Tap for tickets to see the artists and teams you love. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can’t go, and more. It’s all a fan needs, all in one app. BUY THE PERFECT TICKETS Front row or on the aisle? Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. EASILY SELL YOUR TICKETS Plans can change. If you have seats from AXS but can’t make it, quickly list the tickets for sale from your account and reach tons of potential buyers. USE TICKETS WITH THE APP No paper required. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. TRANSFER TO FRIENDS It’s super easy. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive – quickly transfer tickets to friends and meet them at your seats. DISCOVER GREAT EVENTS There’s so much to see. Find out when your faves are coming to town, check out what’s happening soon, and browse events by your interests – from basketball and rock to comedy and theater.
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