37
poor

AXS Tickets | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
69%
Android
223 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
100 Reports
User Feedback
31%
iOS
100 Reports
69%
Android
223 Reports
AXS Tickets - Latest Quality Issues
iOS
Apr 11, 2024
I can't sign up.
I have 04 tickets to receive and I can't. It only gives an error in the registration. Lousy!!!!!!
iOS
Apr 11, 2024
Terms of tickets can change
I purchased tickets to an event that included private lounge access during the entire event. It then got changed to only having private lounge access for half of the event. AXS never sent out a notice about the change and just added a caveat on the ticker that the lounge access wouldn't be until later in the event. When I emailed AXS, they assured me they would move me to another section with the full lounge access. When I called the number provided to transfer my tickets, I was told that they couldn't guarantee our seats would be equal or greater value than the tickets we have (which was promised in the email) and that we wouldn't know the seats until AFTER the transfer occurred, so we couldn't decide if we wanted to proceed with the transfer.
iOS
Apr 12, 2024
First time user
Day of the show and still don't have tix from seat geek. Why is this app necessary? Called help line and got nowhere.
iOS
Apr 12, 2024
Review
I bought 3 tickets 2 months ago for a event at april 26, I got an email but never got a bar code at axs app. I just hope that I can still go to the event with the proof that I have but I don't have a barcode that the staff would want to enter the concert
Android
Apr 12, 2024
A worse app is hard to find. Could never log in. Uninstalled. Completely useless, just like their web
iOS
Apr 12, 2024
Unable to login
Is this app still useful atm? Because after I login they ask me to confirm my phone number but they don't send me the verification code, an error occurs all the time even when trying a different number, I am sick of this because I was planning to buy some tickets for a concert and I need to login to access my tickets
Android
Apr 12, 2024
Wish I could give this less stars. Forces you to use their app for your ticket or incur fees. The app forces location data. Massively unethical and a huge invasion of privacy in order to profit off of your customers data with forced "consent". Abusive towards customers just to squeeze an extra penny. In total seriousness everyone in society hates you and your ilk: the artists, the consumers, your family. Please leave this company and start a life of moral integrity
Android
Apr 12, 2024
service fees shouldnt be more than half what tickets are worth
iOS
Apr 13, 2024
Too many problems
My wife sends me tickets and it always have problems getting them
AXS Tickets - Product Description
Tap for tickets to see the artists and teams you love. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can’t go, and more. It’s all a fan needs, all in one app.
 
BUY THE PERFECT TICKETS
Front row or on the aisle? Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers.
 
EASILY SELL YOUR TICKETS
Plans can change. If you have seats from AXS but can’t make it, quickly list the tickets for sale from your account and reach tons of potential buyers.
 
USE TICKETS WITH THE APP
No paper required. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event.
 
TRANSFER TO FRIENDS
It’s super easy. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive – quickly transfer tickets to friends and meet them at your seats.  
 
DISCOVER GREAT EVENTS
There’s so much to see. Find out when your faves are coming to town, check out what’s happening soon, and browse events by your interests – from basketball and rock to comedy and theater.
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