46
poor

AXS Tickets | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
59%
Android
170 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
116 Reports
User Feedback
41%
iOS
116 Reports
59%
Android
170 Reports
AXS Tickets - Latest Quality Issues
Android
Oct 23, 2021
Very poor customer service and a flawed app. It would not let me log in because it needed to verify my email by sending a verification email that never came! I used the chat function to try to get help. I was 96 in the queue and when it finally got to me, the rep gave me three things to do, none of which solved the problem then she disconnected from the chat without fixing my problem. Avoid this service and app. It's useless.
Android
Oct 23, 2021
Not happy, gave been buying tickets now all of sudden problems !
Android
Oct 22, 2021
Won't load, not easy to use, lots of errors
Android
Oct 22, 2021
Crazy high fees, forced to use without paying even more, and can't see purchased tickets?? Trash app!
Android
Oct 22, 2021
What a trash app. It took several tries, waiting minutes each, to log in; app just kept spinning. It is stupidly slow and tells me that I don't have internet when I very much do. Not to mention that forcing people to use this exercise in frustration to access tickets is an awful tactic to get exposure. At least ticketmaster works. This isn't security, it's just hamstringing.
Android
Oct 22, 2021
A garbage, piece of 💩 app. The pages never load, the feeds never refresh, and what's worse, my ticket to an upcoming event doesn't load or show up either. Can't wait to figure out whether I can get admission to the event when I would show my phone at the gates but the app doesn't load the ticket...
Android
Oct 22, 2021
this app is incredibly slow. Took me 3 times of typing in my password to even sign in. Then it kicked me out, had to try 3 times again to get back in to the app. Now that I'm in, it's not even showing my purchase....each link takes forever to buffer...
iOS
Oct 22, 2021
Forced to download this app to receive my tickets
I purchased tickets and was forced to download this pointless poorly designed app.
Android
Oct 22, 2021
Not working. Not possible to log on.
AXS Tickets - Product Description
Tap for tickets to see the artists and teams you love. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can’t go, and more. It’s all a fan needs, all in one app.
 
BUY THE PERFECT TICKETS
Front row or on the aisle? Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers.
 
EASILY SELL YOUR TICKETS
Plans can change. If you have seats from AXS but can’t make it, quickly list the tickets for sale from your account and reach tons of potential buyers.
 
USE TICKETS WITH THE APP
No paper required. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event.
 
TRANSFER TO FRIENDS
It’s super easy. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive – quickly transfer tickets to friends and meet them at your seats.  
 
DISCOVER GREAT EVENTS
There’s so much to see. Find out when your faves are coming to town, check out what’s happening soon, and browse events by your interests – from basketball and rock to comedy and theater.
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