BankID
BankID at a glanceBankID (Business) has a unitQ Score of 53 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 1 point from 54 in the previous 30 days. The score draws on 85 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Slow Performance.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 1 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 25 % 21 Reports
- Android
- 75 % 64 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLoginCan't Log In
- ApplicationStabilitySlow Performance
- ApplicationStabilityFails To Launch
- Customer Support & SuccessConductUnsatisfactory Behavior
About BankID
What is BankID?
The BankID app is a digital identification tool that allows users to securely verify their identity online. This app is widely used in banking and other services, making processes like signing documents and logging in easy and safe.
Is BankID safe?
The BankID app is generally considered safe for users, including younger audiences, due to strong security features like encryption and compliance with international standards. However, there are some user complaints about difficulties with authentication and concerns regarding data collection, which could pose risks. Users should be aware of these downsides while appreciating the app's commitment to security.
Who owns BankID app?
The BankID app is owned by Finansiell ID-Teknik BID AB, which was established in 2002. This company is owned by seven Swedish banks, making them the key stakeholders behind BankID.