51
fair
BankID | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-21 Points Past 7 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
81%
Android
249 Reports
249 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
57 Reports
57 Reports
User Feedback
19%
iOS
57 Reports
57 Reports
81%
Android
249 Reports
249 Reports
BankID - Latest Quality Issues
Android
Apr 30, 2024
Doesn't work. The app closes right at the start or after putting in ID and phone number. I'm locked out of the system. We shouldn't be dependend on such faulty system and we shouldn't give the government such tools in the first place. Ridiculous.
Android
Apr 30, 2024
Doesn't work on my phone at all, can't sign, log in or anything if I go via the mobile. Blaming temporary problems with android, temporarily for months...
Android
May 2, 2024
Freezes on the selection of bankid on the activation screen. Not moving forward
iOS
May 2, 2024
Slow
Going WAY too slow
Android
May 2, 2024
I am about to change banks, and when I try to link my new BankID to the app, it shows the message "You have BankID from several banks. Choose which BankID you want to link to the app." The problem is that it is not possible to click on any of the banks in the list - nothing happens - and it is thus not possible to move forward. Clearly you don't test changes properly before they end up in production.
Android
May 2, 2024
Can't complete bank id creation. I get a message that I have bank ID from several banks and that I have to choose which one it applies to, but it is not possible to press anything.
Android
May 2, 2024
bankid still does not work, gets error message saying "BankID stops repeatedly" and throws straight to a website about different error codes without giving me an error code about what is the problem. This should be fixed soon. Was inside the bank (Sparebank 1), they didn't get it either, were handed a code chip temporarily until BankID manages to fix this mess. Device: Samsung S23+ Android version 14 One UI version 6.1
Android
May 3, 2024
It's not working!!!!!!
Android
May 3, 2024
I recently switched banks, then have two bank IDs. When I activate the app, I get all the way to after SMS verification, but then I can't press any of my banks, and the only possible key is cancel. Have also notified the bank now. The same error does not happen on ipad, there I can easily carry out activation. The error only happens on my mobile (Android). And why do we have no way to report bugs ourselves?
BankID - Product Description
BankID is its own company together with BankAxept, and is no longer a part of Vipps. That means that our app has moved to our own developer account at Apple, and moved out of the Vipps account. With the BankID app you can identify yourself, confirm payments and sign documents. The app meets official security requirements and can be used to: - Log in to public services and banks - Sign binding documents electronically - Confirm online payments Instead of using the one-time password from your code device or confirm with BankID on mobile, you rather approve requests directly in the app. The BankID-app is used together with your social security number and personal password. To get started you need to have a BankID certificate issued by a bank. At the moment only people with BankID from certain banks can activate the BankID app*. Check where your BankID is issued at bankid.no/privat. *List of banks that support the app: https://www.bankid.no/en/private/solve-my-bankid-problem/banks-with-app/
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