Quality degradation at BankID säkerhetsapp  
Users report higher volume of Quality Issues than usual
40
poor

BankID säkerhetsapp | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
92%
Android
98 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
9 Reports
User Feedback
8%
iOS
9 Reports
92%
Android
98 Reports
BankID säkerhetsapp - Latest Quality Issues
Android
Jun 10, 2024
I can't sign in
Android
Jun 10, 2024
I've noticed a bug in recent weeks, the blue box with text when you enter your code looks reduced on the screen, almost like it's trying to fit on 1/4 of the screen. The text is shrunk so it can hardly be read.
Android
Jun 11, 2024
The latest update broke the whole app on my Pixel. So, in an attempt to check how much money I have in my bank-account, I start my old phone. But guess what, it isn't supported anymore. Additionally, most features are locked for those under 18. With all due respect to the development team, please fix your app. This isn't the first time this very critical app decides to not work.
Android
Jun 11, 2024
Very bad nowadays, when you have to use the QR code and can't help your relatives who live far away... Better before without QR login!
iOS
Jun 11, 2024
Retire later update!
The last update ruined it. Now I have to restart the app every time I want to make a new signing. The "sign with qr code" button never comes up. The app is completely blank until you restart it.
Android
Jun 12, 2024
I can't get it to work even though I should have installed the app, I can't open it to move on
Android
Jun 13, 2024
Camera does not work after last update
Android
Jun 14, 2024
Cannot use it as i get the error saying its too old to use and needs updating but there is no update for it. Completely unusable.
iOS
Jun 14, 2024
Id-short
ID cards receive network errors. Even under settings. Seems like the service is down and has been for a few days this week. Has worked to get out before. Bank-id works relatively well as usual. 🍻 Edit: iOS 17.4.1(had incorrectly "14.x.x" before) Still getting network error iOS 17.5.1
BankID säkerhetsapp - Product Description
BankID is Sweden’s most popular eID. With more than 8 million users and over 6000 connected businesses, authorities and organisations, BankID is an important component of the Swedish digital lifestyle.

With BankID, you can identify yourself and leave signatures digitally. You can access e-services of i.e. the Swedish Tax authorities, public healthcare, Försäkringskassan as well as several businesses. You can also sign agreements such as contracts, payments or loan documents.

To use the BankID app you must get a BankID from your bank.

BankID – secures your identity and privacy
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