84
fair

Barclays | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
97%
Android
2784 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
100 Reports
User Feedback
3%
iOS
100 Reports
97%
Android
2784 Reports
Barclays - Latest Quality Issues
Android
Jul 5, 2022
The app is updated wayyyy too often and each time requires acceptance for use. There is also a fundamental flaw with the mobile payments in that it never seems to work properly and you get 'sorry contactless isn't working' awesome!, you just can't trust it if you forget a bank card and Barclays won't allow Google pay. Please get with the times Barclays! Also every time the app is updated which feels like it's weekly, you have to continually set it as the default mobile payment method.
Android
Jul 5, 2022
Absolutely useless for paying in cheque with anything other than rock steady hands
Android
Jul 5, 2022
Downloaded app installed it said open so I pressed that all I got was a Barclays sign nothing else.
Android
Jul 5, 2022
This app is beyond Slow, it doesn't make sence to my family as to why this App takes forever to transfer money!!I did not want my details shown on the app but felt it necessary as i wanted to coment .
Android
Jul 5, 2022
The cheque pay in icon has disappeared altogether. My app is up to date. Chat just sends the user to an infuriating bot. The actual option is now missing. I've used it successfully many times before
Android
Jul 5, 2022
Hi ya, I always face this problem when ever I change my new address in app personal it's shows me technical error and asked to contact customer care or contact branch… last year also it happened to me but after the error when I check address in app it was showing new address correctly and after fews months when I checked bank statement it was on old address for so many month then and I went to branch and informed staff to change. It happens in android and ios app also. Please kindly rectify the
Android
Jul 5, 2022
I don't know why you don't have proof of bank transfer.
Android
Jul 5, 2022
I cant access my account any more the told me to do verification and security after that it says it has technical issues. This is a joke!!
Android
Jul 5, 2022
Not great really difficult to make payments and the daily limit is much too low
Barclays - Product Description
The Barclays app 

HOW TO REGISTER
If you’re 16 or over and you have a UK-registered mobile number and a Barclays current account or Barclaycard, you can register for the app. You’ll need the 16 digit number off your card, then follow the onscreen instructions. Some customers may be required to verify their identity with PINsentry or at a Barclays cash machine.

If you’ve got an activation code, follow the onscreen steps to register (you won’t need PINsentry for this).

After you’re set up, you’ll only need your 5-digit passcode to log in. Then you can set up Android Fingerprint to log in faster in future.

This app doesn’t work on rooted devices.

THE BENEFITS
•Log in quickly and securely when you set up access through Android Fingerprint 
•Manage your personal and business accounts, and view your Barclays mortgage account, as well as managing your personal Barclaycard accounts 
•See recent transactions and check your balances
•Transfer funds between accounts
•Make payments to people you’ve paid before and people in your payee list
•Upload, sort and store your important documents securely with Barclays Cloud It. Just use your camera to take photos of documents you want to store
•Find your nearest branch or cash machine
•Log into Online Banking more easily using Mobile PINsentry. So we can complete some security checks, it can take up to 4 days for Mobile PINsentry to be activated in the app 
•Call our customer services team direct from the app to speak to an advisor
•Manage your Barclays personal and business accounts with 1 secure log-in
•No need to log in to lots of apps - view your current accounts held with other banks, safely and securely, in your app

Terms and conditions apply. You must be aged 16 or over to use the Barclays app.

FOR BUSINESS ACCOUNTS
You can only use the app if you’re a sole-signatory Barclays Business current account holder. You can’t register your Barclaycard business or corporate credit cards.

This app is provided by either Barclays Bank UK PLC or Barclays Bank PLC depending on the entity you may have contracted with for banking services. Please refer to your bank documents (terms and conditions, statements, etc.) to confirm the legal entity that provides banking services to you. 
 
Copyright © Barclays 2022. Barclays is a registered trade mark of Barclays plc, used under licence.

Barclays Bank UK PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 759676).
Registered in England. Registered No. 9740322 Registered Office: 1 Churchill Place, London E14 5HP.

Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 122702).
Registered in England. Registered no. 1026167 Registered Office: 1 Churchill Place, London E14 5HP.
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