Barclays
Barclays at a glanceBarclays (Finance) has a unitQ Score of 44 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 7 points from 51 in the previous 30 days. The score draws on 1,401 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Slow Performance.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 7 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 39 % 549 Reports
- Android
- 61 % 852 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationStabilitySlow Performance
- ApplicationStabilityForce Closing Or Crashing
- ApplicationLoginCan't Log In
About Barclays
What is Barclays?
The Barclays Bank app is a mobile application that allows users to manage their bank accounts, make payments, and check their balance easily from their smartphones. It provides a convenient way for customers to access banking services anytime and anywhere safely and securely.
Is Barclays safe?
The Barclays Bank app is generally safe, having been independently tested and certified for security, which protects users' financial details. However, younger audiences (ages 16+) should be aware of potential risks like fraud, especially if personal information is improperly shared or devices are lost. Parents should educate their children on online banking safety to mitigate these concerns.
Who owns Barclays app?
The Barclays Bank app is owned by Barclays PLC, a multinational banking and financial services company headquartered in London, UK. This app is part of Barclays' efforts to provide digital banking solutions to its customers.