Quality degradation at BBC Sounds  
Users report higher volume of Quality Issues than usual
59
fair

BBC Sounds | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Music
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
85%
Android
368 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
66 Reports
User Feedback
15%
iOS
66 Reports
85%
Android
368 Reports
BBC Sounds - Latest Quality Issues
iOS
Sep 13, 2024
Review of Radio4 extra
I preferred radio 4 extra when it almost solely consisted of detective stories, thrillers, historical novels, comedy and quiz shows. If I want to listen to a daily service I would log into Radio 4. I do like the idea of accepting requests for past programmes from listeners.
iOS
Sep 13, 2024
Deleting
I enjoy this app but if I chose to download a program once I receive it hundreds of times then I can't delete them. HELP
Android
Sep 13, 2024
I use this app regularly, every day ( and night). What I can't fathom is how to set the order of the downloads to my preference, and what 'queued' actually means. BBC please explain!
Android
Sep 13, 2024
App recently stopped working.
Android
Sep 13, 2024
I like BBC comedy, but why should I have to sign in to listen to BBC Sounds? A licence is not required for radio, so why restrict the access to archived material?
Android
Sep 13, 2024
Play regularly hangs, it doesn't archive pods you've played, wish I could use a decent app but hey, they've got the content...
iOS
Sep 15, 2024
Why?
For some reason the app doesn't allow me to download anymore .
iOS
Sep 16, 2024
Okayish
Good programmes however app is clunky to use and navigate I wish things were easy to locate while searching I think this area needs a rethink
iOS
Sep 16, 2024
Rubbish
Sometimes it works sometimes it doesn't and when it doesn't, you can't get it to work for love normally get it sorted BBC
BBC Sounds - Product Description
Listen to the best of BBC audio with BBC Sounds. Stream and download your favourite BBC podcasts, radio stations and music all in one place. 

Features include:
‐ Listen live to all BBC Radio stations
‐ Pause and rewind live radio as well as browse past and future station schedules
‐ Download or stream your podcasts, radio shows and music on the go
‐ Continue listening from where you left off on any device
‐ Autoplay multiple episodes of series or podcasts or all your downloads (optional)
‐ Subscribe to BBC podcasts, music mixes and shows
‐ See the latest episodes from your favourite programmes and podcasts in one handy list
‐ Get personalised recommendations to discover new audio you’ll love 
‐ Send music tracks you like to Apple Music and Spotify
‐ Browse by speech and music categories
‐ Sleep Timer

When using the Apple CarPlay enabled version of the BBC Sounds app, it is your responsibility to always follow safe driving practices (i.e. don’t be distracted and focus on the road at all times). Comply with all relevant laws, traffic regulations and road signs. 

To give you the best experience, this app tracks what you’ve listened to on BBC Sounds and how long you’ve listened to programmes for.  It also tracks when you add something to Bookmarks or Subscriptions. By “Allow Personalisation”, you will get personalized recommendations. More information can be found here https://www.bbc.co.uk/usingthebbc/account/about-your-personalisation-settings/.

The BBC uses cookies and similar technologies to understand how audiences interact with our services, content (such as podcasts and radio) and marketing messages. The categories of personal data processed by our data processors include the following:
•        IP address to determine which UK city/region you are in, or which country/continent you are in if outside of the UK 
•        Activity data, such as time when you first used this app and programmes you listened to and interacted with
•        Your device information, such as device type and OS version

For more information about how and why we use information about you, please visit the BBC Sounds App Privacy Notice. https://www.bbc.co.uk/sounds/help/questions/about-bbc-sounds-and-our-policies/sounds-app-privacy-notice

To read the BBC’s Privacy Policy go to http://www.bbc.co.uk/privacy/ 

If you install this app you accept the BBC Terms of Use at http://www.bbc.co.uk/terms/

The app is published by BBC Media AT (BBC Media Applications Technologies Limited) which is a wholly owned subsidiary of the BBC (British Broadcasting Corporation).
Full details of BBC Media AT are available on the Companies House website at: http://data.companieshouse.gov.uk/doc/company/07100235 BBC © 2022

The BBC is not responsible for the content of external sites. Read about our approach to external linking: http://www.bbc.co.uk/help/web/links/
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