82
fair
BBC Sounds | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
30 Points Past 7 Days
Category: Music
30-Day Trend
Android unitQ Score
Android User Feedback
56%
Android
104 Reports
104 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
82 Reports
82 Reports
User Feedback
44%
iOS
82 Reports
82 Reports
56%
Android
104 Reports
104 Reports
BBC Sounds - Latest Quality Issues
iOS
May 15, 2023
Download failed - bug
With phone on mobile data (not Wi-Fi) follow these steps: - Initiate download on a show or podcast - Download starts and continues to 99% - Download then shows as failed - Item cannot be played offline
iOS
May 16, 2023
BBC sounds
I regularly listen to this. The one gripe I have is that the start and sometimes the finish of items are not accurate.
iOS
May 16, 2023
What a shame!
I am British, I live abroad. There are a number of podcasts I cannot listen too as I am abroad. Don't forget that there is a huge market outside of the UK too!
iOS
May 16, 2023
Airplay is broken
I have multiple Airplay devices and I can Airplay from my iPhone using the apple Podcast app and various other apps to those devices. When I try to Airplay from BBC Sounds, however, it either fails to connect or never plays. To justify why it's not possible to stream BBC content from Homepods, the BBC Sounds team has been hiding behind this pitiful line that it's possible to Airplay to devices instead. Now that's not even possible. Well done, Auntie.
iOS
May 18, 2023
Badly thought through
Browsing and search facilities poor. Most series incomplete Can't find things tha T I know are there! Lazy software design
iOS
May 18, 2023
Really frustrating
It's a great app but it's really frustrating that when the mobile signal drops the app doesn't always pick up again where it dropped. I often listen to PM on the way home from work and am generally about 30 mins behind the live broadcast. Many times the signal drops and when it returns I'm in the middle of the 6 o'clock news. Once that happens you can't go back to the previous programme, only as far back as the start of the one the app lands you in
iOS
May 20, 2023
Great content but clunky app
Would be so much easier to navigate if able to customise. I really want to be able to edit/reorder the ‘My Sounds' page, to have played episodes not displayed or to better sort the play order - developers please consider this!
iOS
May 20, 2023
not working with Siri
If I say “hey Siri play six music on BBC sounds” it says “sorry you'll need to continue in BBC sounds”. I don't know if this is supposed to work or not but it's incredibly annoying. I've tried reinstalling several times, and I checked my Siri settings.
iOS
May 22, 2023
Please make “skip n minutes” work!!!!!
Please can you make BBC Sounds support skipping with Siri: “skip n minutes/seconds” “Fast forward n minutes/seconds” “Rewind n minutes/seconds” Apple provide the API and BBC Sounds appears to support it but it always skips 20s regardless of what I tell it. All other apps, including Music, iBooks, Audible and BBC iPlayer support it properly, so this must be a big. Apart from that it's great and works well with CarPlay. Apple Watch support would be nice so I can play or stream from my Watch to Airpods or Bluetooth headphones without a phone.
BBC Sounds - Product Description
Listen to the best of BBC audio with BBC Sounds. Stream and download your favourite BBC podcasts, radio stations and music all in one place. Features include: ‐ Listen live to all BBC Radio stations ‐ Pause and rewind live radio as well as browse past and future station schedules ‐ Download or stream your podcasts, radio shows and music on the go ‐ Continue listening from where you left off on any device ‐ Autoplay multiple episodes of series or podcasts or all your downloads (optional) ‐ Subscribe to BBC podcasts, music mixes and shows ‐ See the latest episodes from your favourite programmes and podcasts in one handy list ‐ Get personalised recommendations to discover new audio you’ll love ‐ Send music tracks you like to Apple Music and Spotify ‐ Browse by speech and music categories ‐ Sleep Timer When using the Apple CarPlay enabled version of the BBC Sounds app, it is your responsibility to always follow safe driving practices (i.e. don’t be distracted and focus on the road at all times). Comply with all relevant laws, traffic regulations and road signs. To give you the best experience, this app tracks what you’ve listened to on BBC Sounds and how long you’ve listened to programmes for. It also tracks when you add something to Bookmarks or Subscriptions. By “Allow Personalisation”, you will get personalized recommendations. More information can be found here https://www.bbc.co.uk/usingthebbc/account/about-your-personalisation-settings/. The BBC uses cookies and similar technologies to understand how audiences interact with our services, content (such as podcasts and radio) and marketing messages. The categories of personal data processed by our data processors include the following: • IP address to determine which UK city/region you are in, or which country/continent you are in if outside of the UK • Activity data, such as time when you first used this app and programmes you listened to and interacted with • Your device information, such as device type and OS version For more information about how and why we use information about you, please visit the BBC Sounds App Privacy Notice. https://www.bbc.co.uk/sounds/help/questions/about-bbc-sounds-and-our-policies/sounds-app-privacy-notice To read the BBC’s Privacy Policy go to http://www.bbc.co.uk/privacy/ If you install this app you accept the BBC Terms of Use at http://www.bbc.co.uk/terms/ The app is published by BBC Media AT (BBC Media Applications Technologies Limited) which is a wholly owned subsidiary of the BBC (British Broadcasting Corporation). Full details of BBC Media AT are available on the Companies House website at: http://data.companieshouse.gov.uk/doc/company/07100235 BBC © 2022 The BBC is not responsible for the content of external sites. Read about our approach to external linking: http://www.bbc.co.uk/help/web/links/
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