/ unitQ Score

BJs Wholesale Club

Shopping30-day average as of Nov 09, 2026

BJs Wholesale Club at a glanceBJs Wholesale Club (Shopping) has a unitQ Score of 76 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 19 points from 57 in the previous 30 days. The score draws on 889 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Slow Performance.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
76good

unitQ Score 30 Day Average as of Nov 09, 2026 19 point score increase in the last 30 days

Previous 30 days57
Last 30 days76

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
5060708090Oct 9Oct 23Nov 65060708090Oct 9Oct 23Nov 6

User Feedback

889Reports
iOS
53 % 471 Reports
Android
47 % 418 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationStability
    Slow Performance
  • ApplicationStability
    Device Not Compatible
  • ApplicationLogin
    Can't Log In

About BJs Wholesale Club

What is BJs Wholesale Club?

The BJ's Wholesale Club app is a convenient mobile tool that allows users to shop for groceries and household items from BJ's Wholesale Club directly on their phones. With features like digital coupons and membership management, the app makes it easy for members to save money and time while shopping.

Is BJs Wholesale Club safe?

The BJs Wholesale Club app can present some risks for younger users. While it offers features like membership management, it collects a range of personal data, including location and financial details, which could raise privacy concerns. However, it does encrypt data in transit and allows users to request data deletions. Users have reported issues with performance that may affect the overall experience.

Who owns BJs Wholesale Club app?

The BJ's Wholesale Club app is owned by BJ's Wholesale Club Holdings, Inc. This company is a regional membership-only warehouse club based in Marlborough, Massachusetts.

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