44
poor
BMO Digital Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
100%
Android
78 Reports
78 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
0 Reports
User Feedback
0%
iOS
0 Reports
0 Reports
100%
Android
78 Reports
78 Reports
BMO Digital Banking - Latest Quality Issues
Android
Jul 15, 2024
This app rarely works. In the evenings it's usually impossible to open due to maintenance. It's been that way for months now. I can't set up a specific amount for autopay for my credit card. The "help" robot is fairly useless. Needs a lot of work.
Android
Jul 16, 2024
Mobile deposit hasn't been working since it was switched over to BMO
Android
Jul 17, 2024
poor service connection. If you need to go to a time machine in a state that does not have a bmo close you get charged. Have been a customer for 30+ years. Not treated like a respected customer.
Android
Jul 19, 2024
I find BMO Bank to be unresponsive and uncooperative. They have become an obstacle to selling my boat. While the online site clearly shows the loan to be paid off, BMO has not released the lien and can't seem to provide an explanation as to why other than blaming it on their policies. But, NYS law requires a lien to be released "immediately" upon pay-off. As an update and response to BMO's response, one staff member tried to help, but others continued the run-around. Try a different one
Android
Jul 21, 2024
Just opened up an account w BMO and so far not happy with the app. It's hard to navigate and not user friendly. Please fix before regret sets in.
Android
Jul 22, 2024
Joke of an app, it can't figure out numbers on a check written by a human, so it just tells me I'm entering in the wrong check amount, just don't bank with BMO, this is just another in a long line of aggravating inconveniences that has made them by far my least favorite financial institution to work with.
Android
Jul 24, 2024
I had the app on my Samsung Note 8 & it worked great. I added this phone, a Samsung Ultra 24. I have not been able to use the app. I called BMO & was told that I could only use it on 1 of my phones. I deleted the app from my Note 8 & installed it on this phone, but I still get the same error code. I un-installed & turned my phone off for 15 min's, etc. I still receive the same error code. I called BMO again & was told I needed to take out my old phone . Did it, same error code over & over again
Android
Jul 25, 2024
If I can give this app no stars I would. DO NOT and when I say DO NOT sign up with this bank. Worst bank I've ever had and more problems than my ex girlfriend gave me with this bank. Please do yourself a favor and choose chase or wells Fargo.
Android
Jul 25, 2024
Transfer using debit card is worse. I am trying to use a debit card for international transfer, and multiple times, my checking account was getting frozen, I had to follow up with the help desk, and even then, the issue is not resolved.
BMO Digital Banking - Product Description
Bank on the go from your iPhone® anywhere, anytime with the BMO Digital Banking App. We’ve updated the design for a cleaner look that’s even more convenient to use! It’s secure¹ and super easy to: • View account balances and activity • Sign on even faster using Touch ID® • Withdraw cash using your smartphone with Mobile Cash² • Access your credit card account alongside your other BMO Harris accounts • Send money to friends and family with a bank account in the U.S. with Zelle • Track your accounts – even if they’re not with us – with BMO Harris Total Look® • Transfer money between your BMO Harris accounts • Deposit checks by taking a picture with your iPhone® camera³ • Schedule and manage bill payments • Turn your debit or ATM card on and off and get real time alerts⁴ – with BMO Harris Card Monitor Visit bmoharris.com/mobile to learn more. ¹ Please visit bmoharris.com/security for more details. ² BMO Harris Mobile Cash® is available for BMO Digital Banking smartphone apps only. For details, see the BMO Digital Banking Agreement at bmoharris.com/legal. Users must have a BMO Harris debit or ATM Card. Even though a physical card isn’t used to access Mobile Cash, the service use is subject to daily transaction limits for your card. If you don’t know your card’s daily transaction limits, please ask your banker or call 1-888-340-2265. ³ Mobile Deposit® is available using the BMO Digital Banking smartphone app. This service may not function on older devices. Users must be a BMO Digital Banking® customer with a BMO Harris account opened for more than 5 calendar days. Deposits are not immediately available for withdrawal. For details, see the BMO Digital Banking Agreement found at bmoharris.com/legal. ⁴ Message and data rates may apply. Contact your wireless carrier for details. Accounts are subject to approval. BMO Harris Bank N.A. Member FDIC Third party web sites may have privacy and security policies different from BMO Harris. Links to other web sites do not imply the endorsement or approval of such web sites. Please review the privacy and security policies of websites reached through links from BMO Harris web sites. Copyright 2018, BMO Financial Corp., All Rights Reserved. iPhone® and Touch ID® are trademarks of Apple Inc., registered in the U.S. and/or other countries. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
All intellectual property rights, including trademarks and word marks, are the property of respective owners