63
fair

BMO Digital Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
75 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
27 Reports
User Feedback
26%
iOS
27 Reports
74%
Android
75 Reports
BMO Digital Banking - Latest Quality Issues
Android
May 13, 2024
it's not formatted correctly for mobile use
Android
May 13, 2024
Why is there music trying to play while I'm on phone with customer service? Get it together BMO it's 2024.
iOS
May 15, 2024
Transaction on hold too long
After charging at any place with ATM card the money is on pending for too long instead it should be out in couple hours or within the same day also when using outside teller machine it should give customer an option to end transaction or to move on for another instead it ends transaction automatically when money is ejected holding on money clip. Please fix these two things.
Android
May 15, 2024
Biometric never works
iOS
May 17, 2024
Worst mobile banking ever
I have been unable to log into the BMO mobile banking website for over four months. As of this week, the iPhone app no longer works either which means I have no online access to my bank account. I have spoken to no less than ten different BMO support people, none of whom can solve the problem. They say they will escalate the issue to get it solved, but for months later it has only gone from bad to worst. Bank someplace else. BMO is broken.
iOS
May 20, 2024
Discrimination for foreigners which are leaving outside Canada
Does not work for international clients!Change the bank it‘s easier!Support not helpfull because it‘s a software problem!
iOS
May 21, 2024
Mobile deposit doesn’t work and bombards you with an ad eveytime you open the app.
Overall horrible, stupid layout.
Android
May 21, 2024
The app keeps saying that it doesn't recognize my user and information forcing me to change my password monthly
Android
May 21, 2024
very slow
BMO Digital Banking - Product Description
Bank on the go from your iPhone® anywhere, anytime with the BMO Digital Banking App. We’ve updated the design for a cleaner look that’s even more convenient to use! It’s secure¹ and super easy to: 
•	View account balances and activity
•	Sign on even faster using Touch ID®
•	Withdraw cash using your smartphone with Mobile Cash²
•	Access your credit card account alongside your other BMO Harris accounts
•	Send money to friends and family with a bank account in the U.S. with Zelle
•	Track your accounts – even if they’re not with us – with BMO Harris Total Look®
•	Transfer money between your BMO Harris accounts 
•	Deposit checks by taking a picture with your iPhone® camera³
•	Schedule and manage bill payments
•	Turn your debit or ATM card on and off and get real time alerts⁴ – with BMO Harris Card Monitor

Visit bmoharris.com/mobile to learn more. 

¹ Please visit bmoharris.com/security for more details.
² BMO Harris Mobile Cash® is available for BMO Digital Banking smartphone apps only. For details, see the BMO Digital Banking Agreement at bmoharris.com/legal. Users must have a BMO Harris debit or ATM Card. Even though a physical card isn’t used to access Mobile Cash, the service use is subject to daily transaction limits for your card. If you don’t know your card’s daily transaction limits, please ask your banker or call 1-888-340-2265.
³ Mobile Deposit® is available using the BMO Digital Banking smartphone app.  This service may not function on older devices.  Users must be a BMO Digital Banking® customer with a BMO Harris account opened for more than 5 calendar days. Deposits are not immediately available for withdrawal.  For details, see the BMO Digital Banking Agreement found at bmoharris.com/legal. 
⁴ Message and data rates may apply.  Contact your wireless carrier for details.
Accounts are  subject to  approval.  BMO Harris Bank N.A. Member FDIC 
Third party web sites may have privacy and security policies different from BMO Harris. Links to other web sites do not imply the endorsement or approval of such web sites. Please review the privacy and security policies of websites reached through links from BMO Harris web sites.

Copyright 2018, BMO Financial Corp., All Rights Reserved.
iPhone®  and Touch ID® are trademarks of Apple Inc., registered in the U.S. and/or other countries.
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
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