Quality degradation at Booksy: book your appointment  
Users report higher volume of Quality Issues than usual
88
good

Booksy: book your appointment | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
927 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
126 Reports
User Feedback
12%
iOS
126 Reports
88%
Android
927 Reports
Booksy: book your appointment - Latest Quality Issues
Android
Oct 14, 2021
Was scheduled for a hair appointment today and had no way to contact the woman who was supposed to do it once I arrived. Now it's saying that I never showed up. I called several times and left her a voice mail. On top of that you guys have my time completely screwed up. I was supposed to be there at 10am and your website sent me an email saying I was supposed to be there at 3pm. Highly disappointed.
iOS
Oct 13, 2021
Horrible service
Rude and just nasty! Pulled my hair and charged me double the amount of her service! Then went behind my back to pull the money from my card more than 3 times. She charged me 150 to be in her chair for 5 mins. She was just toxic! A horrible worker honesty if you're looking for service. But good with hair but u have to hold a conversation with her or else she starts hurting and pulling on my scalp on purpose! Told me even if she didnt want to do my hair that she would still be paid. So ahe kicked me out and charged my card like she said she was going to do! The worst service ive EVER encountered in my entire life! It was a huge fight and i came to get my hair done!! Never again
iOS
Oct 13, 2021
My account is in trouble
I can't make appointments.
iOS
Oct 13, 2021
Can’t access my barber
My barber sends me a link but link only sends me to the App Store. Booksy links don't open in app, and I can't find barber in the app cause I'm not geolocated near him at time or booking. Also it's really Invasive wanting a copy of my address book, so I can assume it spams other people. Add a simple way for me to use a link or QR code and get my barber
iOS
Oct 12, 2021
I do not recommend
The application loses data. After logging in again, all reservations disappear.
Android
Oct 12, 2021
They never got back to me after I let them know about a barber who sexually harassed me!
Android
Oct 12, 2021
App is not working. Giving error message everytime I try to book appointment
Android
Oct 12, 2021
Maybe it has a large selection of salons but I do not see it. All in small font without the possibility of enlarging. Moment.pl is more readable to me. Maybe when you combine booksy with a moment you will enlarge the font?
iOS
Oct 11, 2021
Blocked
After canceling some appointments, it does not allow you to make new reservations. Blocked app Still not letting me make reservations, it gives me error.
Booksy: book your appointment - Product Description
Now more than ever, connecting online has become a crucial part of us attempting to maintain some normalcy. Booksy is teaming up with Zoom to bring you a new way to experience services - digitally.

Access calendars, services, prices, and reviews with the freedom to book as you please. Here are a few things you get with your free Booksy account:

- Online Services: For when visiting the shop or salon is not an option, experience beauty in a new way. Book your digital appointment with your service provider via Zoom. 
 
- Real-Time Calendars & Reminders: Booksy lets you see the service provider’s schedule so you can align it with yours. Even if you book an appointment far in advance, you can add it to your mobile calendar and get reminders from Booksy so you won’t forget. 
 
- Donations and #TipNowBookNow: Booksy’s #TipNowBookNow feature allows for you to donate and/or tip when you book your appointment, even though your visit to their shop or salon won’t be until later. 
 
- eGift Cards: If you can’t make it to the shop or salon during this time, purchase an eGift card so you can pay now, but visit later. This will also help your service provider get through this time while their shop is closed.
 
- Service Packages: Purchasing a package is a great way to score a discount on your regular services, and plan out your salon or shop visits for the future. Purchasing packages will also support your service provider through this time.

Get Booking Peace of Mind when you book with Booksy.

If you’re a business owner and want to try out Booksy Biz, click here to download!
If you have any questions, please contact us at info@booksy.com.
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