90
good

Booksy for Customers | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
79%
Android
1162 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
310 Reports
User Feedback
21%
iOS
310 Reports
79%
Android
1162 Reports
Booksy for Customers - Latest Quality Issues
Android
Mar 24, 2024
The service was exceptional. However, I was not pleased that I was only notified about the price increase upon my arrival at the parlour. When I booked the appointment on 21 March, the price that appeared on the app was the old one.
iOS
Mar 24, 2024
Very inconvenient if you travel a lot
Impossible to book appointments in other countries than the one you are currently in. It only shows you locations in your area, even your reservations in other countries disappear if you are elsewhere, so you can not change existing apointments either.
iOS
Mar 24, 2024
No confirmation code
I am trying to create an account for the 5th time but I never received any code tu my phone so I don't know how to create an account or schedule an appointment
iOS
Mar 25, 2024
Change your links
The fact that if you click any link on a mobile to edit/cancel a booking, it forces you into the App Store to download the app is ridiculous.
iOS
Mar 25, 2024
The problem with spam
Despite the option to consent to receive marketing information turned off in the privacy settings, I receive text messages regularly
iOS
Mar 25, 2024
Payments
I have changed banks and I am constantly getting an error when registering the new card
Android
Mar 26, 2024
Abandon all hope if you have to use the password reset user flow. App spins endlessly and their idea of eventual consistency for the password DB is a week. Makes the app useless. Wonder how much business is being lost for this most basic system function failure.
Android
Mar 26, 2024
Always having trouble making an appointment
Android
Mar 26, 2024
Can't sort reviews by rating
Booksy for Customers - Product Description
Booksy makes it easy to book your appointments anytime, anywhere so that you can get on with your day. Browse for beauty, wellness, and health services to find local providers, compare pricing, and view open appointments. When you find a provider you vibe with, you will be able to book instantly, but that's not all.. With Booksy you can do more, better:


- Look Around: Use our marketplace to discover local providers near you. Visit their profile to view a full list of services and prices, browse portfolio pictures, and hear what others have to say.

- Book 24/7: Booksy allows you to check for available appointments without having to pick up the phone. Simply find a time that works for you and get on the books.

- Get Notified: You’re busy, we get it. We’ll send you reminders so you never miss an appointment again.

- Manage On-the-Fly: Plans change and schedules shift; Booksy makes it easy to reschedule and edit appointments without the back-and-forth.

- Contactless Payment: Paying is fast and easy with businesses who have Mobile Payments & Gift Cards enabled. May vary by Provider; check provider details on their Business Profile.

Scheduling appointments shouldn’t feel like a chore. Booksy makes it easy to book all of the services you love, from the palm of your hand.

For business owners looking to streamline the day-to-day, check out Booksy Biz, our app for providers. You can also give us a shout to learn more: info.us@booksy.com.
Want to improve your unitQ Score by 20% within 30 days?
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