Quality degradation at Bose SoundTouch  
Users report higher volume of Quality Issues than usual
62
poor

Bose SoundTouch | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Music
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
127 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
37 Reports
User Feedback
23%
iOS
37 Reports
77%
Android
127 Reports
Bose SoundTouch - Latest Quality Issues
Android
Mar 16, 2023
Doesn't work when needed, can see speaker in Spotify, Alexa but this App sometime detects speaker and most of the time not. It's shame for such a expensive speaker crapy app. Got Soundtouch 30 and 10x2
Android
Mar 16, 2023
Can't connect my soundtouch 300 to Android via wifi. But I can't turn off the music via Bluetooth. Next Bose we have a Sonos
Android
Mar 17, 2023
Guys what did you do with an update? Soundtouch with alexa doesn't work anymore. Your ratings have fallen into the abyss (also in the alexa Skillstore) make nen rollback if you do not test it properly
Android
Mar 18, 2023
Outdated unreliable unin constantly loosing connections
iOS
Mar 19, 2023
Useless app
Bose make fantastic sounds systems, but their ability to develop a decent app is woeful. This app is unstable and constantly states that it has lost connectivity to WiFi and will not work. The customer service is a complete shambles and almost non existent. I've found that deleting the app from my phone and reinstalling resolves the problem, however this is far from ideal, to be fair it's pants! And the problem returns without warning. Bose, get your act together before you drive me to buy Sonos.
Android
Mar 19, 2023
UPDATE: My sound bar 300 keeps dropping off for some reason lately and I have to keep reconnecting it. 25 ft away from router and no obstructions whatsoever. My kitchen speaker never has this problem and that has obstructions. And if Bose isn't going to take steps to resolve the Spotify connectivity issue, then it should just be removed.
iOS
Mar 20, 2023
App
The app has few features. I should give for example to change the sound source to TV in the app and not just in charge of the lifestyle.
Android
Mar 21, 2023
I've had this soundbar for several years now. The sound is great. However, the app/Bluetooth connection is awful. All I can say is I wish I bought Sonus. Tried listening to music tonight...spent 10 mins trying to connect, then gave up. It works with my Xbox and TV, but that was a mission to get them set up. It's very disappointing for a high-end product. I won't be buying Bose again because of this. It's only out of embarrassment after bigging this system up to my wife that I haven't replaced it
Android
Mar 21, 2023
Bose created an app to control your surroundings sound but mine is not listed. First the remote stops working then my system is not listed and now I can't even utilize my system. What's the purpose of creating an app if every system is not on it?!
Bose SoundTouch - Product Description
Experience your favorite music from one or many SoundTouch® speakers, with the SoundTouch® app. SoundTouch® is a family of wireless speakers for your home that play the same music throughout, or different music in different rooms.

SPEED TO MUSIC

It’s faster than ever to browse and play the music you love from Spotify®, Pandora®, Amazon Music, TuneIn, SiriusXM, iHeartRadio™, Deezer and more, all from within the new SoundTouch® app.

ONE-TOUCH DISCOVERY

Personalize your home with “living” presets like Spotify’s “Discover Weekly” or Pandora’s “Thumbprint Radio.” Always have a fresh list of favorites a touch away, without having to even find your phone.

MORE STATIONS, MORE FUN

Effortlessly stream more than 100,000 radio stations from around the world with TuneIn. Check out tastemaker-curated playlists, live sports, concerts, 24/7 news coverage and great podcasts in every genre.

YOUR OLD STANDARDS

Have a library of your favorite albums and artists? Connect your laptop or NAS drive to have access to your stored music libraries.

TOTAL CONTROL

Play the same music throughout your home with “Play Everywhere,” or listen to different music in different areas, it’s up to you. The SoundTouch® app lets you control one or multiple SoundTouch® speakers in your home, from any room.

Privacy Policy
          https://worldwide.bose.com/privacypolicy 

California Privacy Notice of Collection
          https://www.bose.com/en_us/legal/california_privacy_notice_of_collection.html
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