Box
Box at a glanceBox (Productivity) has a unitQ Score of 58 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 5 points from 63 in the previous 30 days. The score draws on 57 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Freezing and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 5 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 30 % 17 Reports
- Android
- 70 % 40 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityFreezing
- Customer Support & SuccessConductUnsatisfactory Behavior
About Box
What is Box?
The Box app is a cloud-based platform that helps users store and share files securely online. It also allows for collaboration on documents, making it easier for teams to work together from anywhere.
Is Box safe?
The Box app is generally safe for users, including younger audiences, as it employs strong security measures like encryption, user authentication, and data leak prevention. However, users should be aware of potential downsides, such as security concerns over mobile devices and the app's limitations in file sharing. These factors may pose risks, especially if sensitive information is involved, making awareness crucial for safe use.
Who owns Box app?
The Box app is owned by Box, Inc., which is a public company with various shareholders. Its co-founders are Aaron Levie and Dylan Smith.