Quality degradation at B&Q | DIY Home & Garden Tools  
Users report higher volume of Quality Issues than usual
29
poor

B&Q | DIY Home & Garden Tools | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-26 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
48 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
20 Reports
User Feedback
29%
iOS
20 Reports
71%
Android
48 Reports
B&Q | DIY Home & Garden Tools - Latest Quality Issues
Android
Jun 10, 2024
Rubbish app- always has connection issues- no faith in doing a transaction with it!
Android
Jun 10, 2024
Can find what I want to purchase just get a bank fulfilment screen when I try to check out. The app is getting worse and worse with each update. Please do better it's becoming impossible to use
Android
Jun 11, 2024
Just freezes and I can't pay for anything, tried reinstalling a few times but it's useless, been like that for a year
Android
Jun 12, 2024
What have you done to the latest update. App sits on home page with a circle going around and around. Trying to load all the images and takes forever. Previous version was fine, quick and usable.
Android
Jun 12, 2024
App crashes at payment page. Can't pay by card or by PayPal and even writing a review is taking forever!
Android
Jun 13, 2024
When I select "Checkout" it opens a fulfilment page but won't load.
iOS
Jun 13, 2024
Good items but tricky online service
Due to the multiple outlets mediated by B and Q, I have found it time consuming and confusing to deal with delivery and returns issues
Android
Jun 13, 2024
Slow slow stopped
iOS
Jun 14, 2024
Easy to use but…
The app is very easy to navigate and use but you get so many results and the filters don't always narrow down to what you really want and if there is a way to show ‘available in store' when you need something straightaway then I have not found it. Would make searching so much quicker rather than having to click on dozens of items to see if it is an Instore or online only product.
B&Q | DIY Home & Garden Tools - Product Description
Introducing the all-new B&Q App, your ultimate destination for home and garden furniture sets, paint, BBQs, air conditioners, garden chairs, sheds, laminate flooring, and more. Discover an extensive range of high-quality home furnishings and garden products designed to elevate your home and garden. Shop conveniently and optimise your Android phone for an enhanced browsing experience

Download the B&Q App now and unlock a world of possibilities. Explore our vast selection of garden furniture sets, perfect for creating a stylish outdoor garden haven. Transform your living spaces or garden space with our diverse range of paint colours, ensuring a vibrant and personalized touch. Browse our top-notch BBQs for unforgettable grilling experiences, while our air conditioners keep you cool and comfortable throughout the seasons. Relax in style with our collection of garden chairs and create extra storage space with our durable sheds. Complete your home transformation with our premium laminate flooring options.

Enjoy unparalleled convenience as you hunt for the best deals and home bargains. Whether you choose to shop online or visit our stores, the B&Q App simplifies your purchasing journey. Take advantage of our exclusive B&Q Club card, maximising your savings as you plan your next home improvement project, garden and patio project or update your tool station.

Stay informed with our comprehensive product ratings and reviews, enabling confident buying decisions. From intricate internal building projects to tool station upgrades, the B&Q App caters to all your needs. Seamlessly integrate your B&Q Club card into your account and enjoy exclusive benefits during in-store visits.

Experience the efficiency of Free Click + Collect, reserving products effortlessly at your nearest store. Our innovative Scan & Go tool guides you to nearby stores, ensuring a seamless shopping experience for garden furniture sets, paint, BBQs, air conditioners, garden chairs, sheds, laminate flooring, and more.

Stay ahead with upcoming app releases, introducing new payment options, further enhancing the B&Q Club card experience, and delivering unparalleled support for your in-store or click + collect visits.

At B&Q, we value your feedback and strive to provide exceptional customer service. Reach out to us via http://www.diy.com/customer-support/contactus/ with any questions, concerns, or suggestions. Embark on your home improvement, home decor, and home shopping journey today. Download the B&Q App and elevate your home and garden with ease. Discover the endless possibilities that await you.
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