British Gas Energy
British Gas Energy at a glanceBritish Gas Energy (House & Home) has a unitQ Score of 22 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 7 points from 29 in the previous 30 days. The score draws on 186 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Slow Performance.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 7 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 43 % 80 Reports
- Android
- 57 % 106 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLoginCan't Log In
- ApplicationStabilitySlow Performance
- ApplicationSign UpCan't Sign Up