Quality degradation at CA Lottery Official App  
Users report higher volume of Quality Issues than usual
58
poor

CA Lottery Official App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
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Epic
Work at California Lottery? Unlock additional insights
Android unitQ Score
Android User Feedback
84%
Android
77 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
15 Reports
User Feedback
16%
iOS
15 Reports
84%
Android
77 Reports
CA Lottery Official App - Latest Quality Issues
iOS
Nov 19, 2022
Problem Galore!!!!
This app errors out more times than I can remeber since I downloaded it early this year. Always have problem scanning and most of the time the dates is not updating to current draws.
Android
Nov 20, 2022
App started great all worked well but for a month since October 2022 until now. 2nd chance fails, it says the system is down,please try again. It has a second error saying my password or user name could be wrong or missing. FYI I am signed in and have not signed out. Tried updating on November 19 2022. No change errors on 2nd are chance still popping up. Like other users 2nd chance is very useful to submit tickets. Please help.
iOS
Nov 22, 2022
Scanner doesn’t work
As many chances getting the app to finally scan the bar codes as winning with California lottery lol. Terribly designed.
Android
Nov 23, 2022
Not Letting Me Log In... Unproper; Letting Me Log Into My Account It Keeps On Fetching: Verifying Account... Hmmm...Maybe,, Some One Is Trying To Steal My Information, Trying To Log Into My Account With Out My Permission, Or Some One Is,, Doing More Than That: ;; Trying To Steal
iOS
Nov 28, 2022
2nd chance/check a ticket
Not sure if it's because I have an iPhone 14, but I'm having more trouble checking tickets with the camera. If I zoom in, it's blurry.
Android
Dec 1, 2022
Man I'm having trouble logging in to my account it already approved me then all of sudden 2mns later no so I can't enter second chance .not good I'm from California .Nikolas J.gonzales
iOS
Dec 1, 2022
Scanning issues.
I have an iPhone 13 Pro Max and a majority of the time Check a Ticket and Second Chance scans do not work. This was a great app when it worked.
Android
Dec 1, 2022
Love the app but it's not letting me scan my second chance lottery ticket is been saying error for like weeks. And I'm not sure what numbers are used to put in manually because it ask for a certain amount of numbers and there are more on the ticket
Android
Dec 2, 2022
The app sucks it just don't even download it don't waste your time the app sucks If you're reading this nobody download this app right here the damn California lottery doesn't even know how to recognize people so it'll tell you to change your email and your password like a hundred different times you'll finally be able to get in and then he'll ask you to reconfirm your email again so you can't even get to the main page you know it's just a situation
CA Lottery Official App - Product Description
Welcome to the California Lottery Official App, where you can follow the Lottery in the palm of your hand - anytime, anywhere. Download the app today to personalize your experience by choosing your favorite ways to play! 

Cool features include:

•	See If You’re A Winner - Check-A-Ticket allows you to see if you won Powerball, Mega Millions, SuperLotto Plus, Fantasy 5, Hot Spot and all Daily games!
•	Never Miss A Game - Stay in the loop when jackpots are high and new Scratchers are out!
•	Customized Push Notifications – Be the first to know with jackpot and draw games notifications straight to your mobile device.  
•	Winning Numbers - Get customized notifications of current jackpot and draw game results.
•	2nd Chance Drawings – Find special promotions, enter non-winning Scratchers, SuperLotto Plus, and Fantasy 5 tickets into bonus draws, and track your submissions.
•	Find Where To Play – Use the interactive map of retailers to plan your purchase, including Lucky Retailers and Hot Spot play locations near you.
•	Find Prize Claim Information including hours, locations and prize claiming options.
•	All Things Lottery - Opt-in for the latest news, product updates, and 2nd Chance promotions.

The California Lottery provides supplemental funding for California public schools. Please play responsibly. You must 18 or older to purchase, play or claim.

Disclaimer:
Although every effort is made to ensure the accuracy of the winning number information in the California Lottery Official App, mistakes can occur. Please be sure to refresh your screen and look for the draw date when viewing winning numbers. In the event of any discrepancies, California state law and California Lottery regulations prevail. Complete game information and prize claiming instructions are available at www.calottery.com and all California Lottery Retailers.
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