Quality degradation at CANAL+  
Users report higher volume of Quality Issues than usual
63
fair

CANAL+ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
95%
Android
1086 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
63 Reports
User Feedback
5%
iOS
63 Reports
95%
Android
1086 Reports
CANAL+ - Latest Quality Issues
Android
Apr 22, 2024
I can't get in the app it's saying '' an unexpected error has occured'' I missed a football game because of that.
Android
Apr 23, 2024
The channel offer is top-notch. The App is ... On my poco X5 pro, some Tokyo vice subtitles are truncated to full screen, because the only fullscreen option available is to truncate the video. No scaling that sticks the top and bottom edges of the phone! On my Samsung tab S3 I have black flashes every 5 sec. On my Xbox, I have monster lags when I navigate through the menus. Get inspired by serious Netflix. On the other hand, you can force the image quality, that's cool.
Android
Apr 23, 2024
Channels available in 5mil formula are zero. I prefer startime.
Android
Apr 23, 2024
On the phone, the app works normally, and on the TV there is some poor version of this ... catastrophe only through the browser on the TV you can watch Drama
Android
Apr 23, 2024
Chromecast tjs problematic... (reloads galore and jerky live video... While it's perfect on the phone). Today, watching 1h23 in replay on rmc, and I had the same ad 9 times, 'every 10 mins.... You and rmc have fallen on their heads, it's not possible otherwise. And we pay a subscription for that, are you serious?
Android
Apr 23, 2024
The app on the TV doesn't work. "Technical error" message. I see that a lot of negative opinions are justified. If this continues, you will lose customers.
Android
Apr 23, 2024
Application stable.
Android
Apr 23, 2024
It has been impossible to watch live TV for some time now. Error UPES_1039. Why don't you fix it?
Android
Apr 24, 2024
I can't open anymore, I only see Canal+ and its ads and to subscribe. More channels and live right away. Too bad like that
CANAL+ - Product Description
With the CANAL+ app, follow the big moments live, find your shows on replay even offline and discover our personalised recommendations on all your screens. 
Cinema, TV series, sports, entertainment, documentaries, kids' programmes and much more to discover in the CANAL+ app.
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If you are already subscribed to a CANAL+ offer, the CANAL+ app is included in your subscription!
Not subscribed yet? The CANAL+ app can be accessed by subscribing to CANAL+ offers.

With the CANAL+ app, you can enjoy all the channels of your subscription and services from:
- Live: more than 200 live channels available depending on your subscription*
- Replay: thousands of programmes available at any time*
- Download: to watch even offline**
- Profiles: everyone has their own personalised account, including a secure kids' profile with ultra-simple access and an age filter to find thousands of contents, for little ones to teenagers. 
- Personalised recommendations: a selection of programmes adapted to your tastes
- Resume playback on all screens
- Expert Mode: an immersive sports experience powered by real-time data. In the Timeline tab, find stats on the live event, surveys, questions and quizzes, edited by the Sports editorial (only in certain regions)
- Multi-live: 2 to 4 live channels on a single screen
- TV Guide
- Tools to limit your data consumption
- … And many other features that we will let you discover!
Experience the complete CANAL+ experience by subscribing to CANAL+.
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N.B.: 1. If you subscribe via iTunes, your cancellable monthly subscription will be charged to your iTunes account upon purchase confirmation. The subscription is automatically renewed at the end of the rolling month, unless automatic renewal is disabled at least 24 hours before the end of the current period, in the device account settings. The renewal will be charged to your account within 24 hours before the end of the current period at the rate of the selected plan.
2. If you have not subscribed via iTunes, you can manage your subscription via your Customer Account, which can be accessed on the CANAL+ site.
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NOTE: Enjoy CHANNEL+ on all your screens: iPhone®, iPad®, PC/Mac®, Apple TV®

*Live and replay channels are specific to each region.
**At the request of distributors, some programmes cannot be broadcast or downloaded in the CANAL+ app. Channels and services subject to change, subject to Wi-Fi availability. Downloads are subject to programme availability and depend on screens.
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Terms of Use: https://static.canal-plus.net/gitlab/infoslegales/production/cgu.html
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