Capital One Financial
Capital One Financial at a glanceCapital One Financial (Finance) has a unitQ Score of 69 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 3 points from 72 in the previous 30 days. The score draws on 2,654 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Can't Log In.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 30 % 787 Reports
- Android
- 70 % 1867 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationLoginCan't Log In
- ApplicationAds / AllToo Many Ads
- ApplicationStabilitySlow Performance