52
poor
Care.com: Hire Caregivers | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
38 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
60%
Android
51 Reports
51 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
34 Reports
34 Reports
User Feedback
40%
iOS
34 Reports
34 Reports
60%
Android
51 Reports
51 Reports
Care.com: Hire Caregivers - Latest Quality Issues
iOS
Mar 18, 2023
Not accurate
This app can be very deceiving, you want to hire someone with a set rate and they change the price when you seem interested also they lied about they qualifications.
iOS
Mar 18, 2023
Reset Password
Care.com is a terrible app and service in general. But they really outdid themselves with the “one-time” link when you try to reset your password. So instead of being able to reset your password so you can use the app, they send you an email with a one-time link to your account that opens in a web browser on your phone. You cannot change your password in the phone web browser, you cannot access your app because you can reset your password, so now it's just this never ending cycle of having to access my account by going to the app, clicking on forgot password, getting a link in my email, using the link to access the phone web version, repeat…
Android
Mar 18, 2023
Can not access
iOS
Mar 18, 2023
Doesn’t work
Title says it all. App doesn't work. Have premium account. Can't even login. Why no gmail sign on? If you're gonna publish an app for a premium subscription at least add minimal viable features.
Android
Mar 19, 2023
This app doesn't tell you that you have to pay initially, they get your email address first so they can spam you about a service you never wanted to pay for in the first place. I specifically opted OUT of emails and I get about 5 emails a day, and from a site/app that I can't even use due to the paywall. Furthermore, you cannot get customer support for any of this UNLESS YOU PAY THEM.
iOS
Mar 20, 2023
App stopped working
I was able to use the app once before to hire a last-minute babysitter as I was new into town. Then I try to hire cleaning ladies and was paying my subscription and when I was trying to login the next day to review applications every time I tried to login, it would tell me something went wrong, and I could not login. I have yet been able to log back in and paid my last subscription fee. Every time I try to login, it just says something went wrong.
Android
Mar 21, 2023
This site has very few leads. i pay for a premium. Still no leads. i believe there are bots on here pretending to be customers, so that active people looking for jobs will feel like they have abundance of job opportunities. Most of the customers are old. And they have been sitting for a long time.. why because they are not real...
iOS
Mar 23, 2023
Probably one of the worst paid for apps, ever!
I paid almost $200 for a 1 yr subscription to be able to hire babysitters, since I'm a new foster parent. Wow!! Problem 1 - No customer support phone number Problem 2 - Pay almost $200 for a subscription just to hire sitters, lol. (With no easy client support) Problem 3 - I try to send a job request to a certain sitter, that says they offer sitting for $15 an hr. The automatic system makes me authorize my card for $25 an hour, for the full time. Whaaaat?! Problem 4 - There's no easy to find “contact us” or “chat in” feature on the app. I could go on and on. This app is absolutely horrible and a complete waste of money and time. It preys on good good parents trying to find a good, reliable sitter. It also preys on good sitters trying to help good parents find a reliable person to help with their child. This company must be backed by VC's because it seems to be run by vultures
Android
Mar 27, 2023
Does not work !!! Waist of my time and money ..
Care.com: Hire Caregivers - Product Description
Hire a caregiver, when and where you need them. Finding the right care comes from making the right connections and word of mouth searches only take you so far. At Care.com you have access to our large, trusted network of caregivers, babysitters, nannies, housekeepers, tutors, dog walkers, pet sitters and more – with the ease of finding care targeted to your local area and neighbourhood. Join our community to find the right match for all your child care, senior care, pet care, housekeeping or tutoring needs. No matter the occasion; special event, date night, recurring, full-time or part-time, find the care that suits your needs. • Share your needs by creating a job post • Search and view caregiver profiles, photos, and reviews • Get instant alerts when interested caregivers respond • Manage bookings, interviews, and payments-all in one place • Make fast and easy payments through the app At any time, you can review our privacy policy at: https://www.care.com/about/privacy-policy/ or our terms of use at: http://www.care.com/terms-or-use-p1012.html Care.com - Find Nannies, Babysitters & More Support
All intellectual property rights, including trademarks and word marks, are the property of respective owners