32
poor

Care.com: Hire Caregivers | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
61%
Android
49 Reports
iOS unitQ Score
iOS User Feedback
39%
iOS
31 Reports
User Feedback
39%
iOS
31 Reports
61%
Android
49 Reports
Care.com: Hire Caregivers - Latest Quality Issues
Android
Sep 30, 2022
This is definitely a way to make extra money but my only issue with this app is some "bugs". When I try to edit my profile it is telling me "Miles willing to travel is empty" when that is not even an option to fill out. It won't let me update my profile or add a senior care profile because it says that I left miles willing to travel empty. This is very annoying.. This app isn't free I pay monthly for it so they definitely need to fix this ASAP...
iOS
Sep 30, 2022
Auto payment for sitters
I didn't realize it would automatically pay a sitter. I ended up not needing her but didn't know that the app would still pay her or that they wouldn't confirm payment before they took the money. So now this person who I had minimal contact and probably an hour between when I booked and canceled is being paid. My bad for not paying better attention, but also it wasn't very clear to me that that would happen. Also, the app automatically booked her, I didn't get to confirm it or anything. Probably won't be going this routs again.
Android
Oct 1, 2022
Can never login. Very frustrating. I just want to be able to find a job.
Android
Oct 1, 2022
I downloaded the app again today, but I cannot open it at all.. I keep getting an error msg that their having technical problems.. I'd like to verify my Reviews are still on my profile, before I pay any annual fee, but at this point I can't even open the app.
iOS
Oct 1, 2022
I’d give a 0 if I could
I never write reviews but I paid 80 bucks for a subscription and it was a waste of money. I have messaged so many people for babysitting, dog walking and for cleaning.. no replies.. people who have jobs already… ghosted! What a sham! Use Facebook.
iOS
Oct 2, 2022
Worst App Ever!!!
This app has multiple glitches- extremely frustrating to use. I'm a paid member who receives emails of current postings- when I click on the post it should take me to the job description but it does not. It takes me to a care symbol and does nothing. If I'm doing a search using the actual app- and I go to another page- when I return to my search it automatically goes back to the top of the list and I'm unable to resume my search. This means I have to commit to hrs of searching through the entire list of jobs in one sitting or I loose my place. I've been a care member for many years and this App has always been awful. Paying members should not have to endure such frustration when searching through posts!
Android
Oct 3, 2022
Unable to communicate with people on jobs I have accepted also unable to find address so unable to provide service accepted.
iOS
Oct 3, 2022
I cannot write a review for a candidate
One of your candidates was doing a poor job and we've tried to leave a feedback , for the people to be aware… but we couldn't… the button to be pressed was “save” only
Android
Oct 4, 2022
I agree with them first charging you and then saying you don't qualify.
Care.com: Hire Caregivers - Product Description
Hire a caregiver, when and where you need them.  

Finding the right care comes from making the right connections and word of mouth searches only take you so far. At Care.com you have access to our large, trusted network of caregivers, babysitters, nannies, housekeepers, tutors, dog walkers, pet sitters and more – with the ease of finding care targeted to your local area and neighbourhood. Join our community to find the right match for all your child care, senior care, pet care, housekeeping or tutoring needs.  

No matter the occasion; special event, date night, recurring, full-time or part-time, find the care that suits your needs.
• Share your needs by creating a job post
• Search and view caregiver profiles, photos, and reviews
• Get instant alerts when interested caregivers respond
• Manage bookings, interviews, and payments-all in one place
• Make fast and easy payments through the app

At any time, you can review our privacy policy at: https://www.care.com/about/privacy-policy/  or our terms of use at: http://www.care.com/terms-or-use-p1012.html  

Care.com - Find Nannies, Babysitters & More Support
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