Care.com: Hire Caregivers | unitQ Score

I'm paying for the 3 month subscription. If I dare scroll through some profiles and hit “contact” to chat with candidates I like suddenly I'm getting random “so and so” has accepted your job. I never even saw this person's profile or reached out to them. So why does this app keep doing that. It's embarrassing and frustrating. I can only respond that's it's a technical error. I hate paying for something that's barely working properly.

Super buggy. So expensive and I can't even go through with bookings because you can't reply or text parents… Even if you do pay for the subscription.

The company I work for gives us a $1000 childcare benefit and this year has contracted Care to administer it. They make it extremely difficult to use our benefit and look for any reason to deny the claims First of all they can never find childcare providers to meet the need and they don't tell you until the night before you need coverage for work. So you scramble at the last minute to find someone yourself last minute. If for whatever reason you receipt doesn't match the times you requested (like say your sitter that u had to find last minute was available until 7and you normally start at 6 but because you had no one to watch your kids because Care didn't let you know until the night before so you had to go in late) they will deny your claim for reimbursement. Not only do they look for any reason to deny your claim it also takes them a whole month to tell you they reviewed and denied your claim and that you need to resubmit because you're is about to expire. And it will take another month for them to review the claim again. When you call, everyone has such a thick accent you can't always tell what they are say and it's hard to tell if they even understand you because their responses are often strange. The company we used before understood how to be more flexible and as long as the childcare hours lined up with our work schedule for that day it wasn't a big deal and they were much faster. I'd give negative stars if I could. Hope we can rid of these guys next year

The app won't load messages anymore. Today, messaging wasn't even available on the website. I can't message a job I was hired for! I deleted the App and downloaded again but no changes. I have no idea why the website isn't even working.

Used be a great app! I pay for it to be able to find jobs for myself and recently had to open an account to hire a coworker but it wont let me even read applicant's messages, even when they pay for premium. So I guess, now both ends have to pay in order to communicate, ridiculous! No wonder its so hard to find a job, even after paying premium, useless & scamming!

I joined quite a while ago, hoping to do animal sitting, walks, and elder care. I paid my fees and still cannot update my profile. I have not gotten one job and have been unsuccessful in reaching anyone through the chat on the "help" page.

This app facilitates caregiver-family connections, but improvements are needed. Slow loading times and glitchy notifications cause frustration, and late job alerts are common. Mismatched job notifications detract from the user experience. Despite raising concerns with the care team, improvements are lacking. However, I believe in the app's potential and hope for positive changes soon. Please, streamline loading times, fix notification glitches, and refine job alerts to match user preferences.

Very disappointed so far. Both in the quality of the app (it's poor) and in the service too.

So far, I'm unimpressed. There's a required charge for a background check that you can't opt out of. When you pay for it, it automatically signes you up to pay for it annually, and unsubcribing to that is something I still haven't figured out how to do. Plus, the map feature is horrible and insanely difficult to read or use.