/ unitQ Score

Chase

Finance30-day average as of Nov 09, 2026

Chase at a glanceChase (Finance) has a unitQ Score of 58 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 5 points from 63 in the previous 30 days. The score draws on 1,589 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Can't Log In.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
58fair

unitQ Score 30 Day Average as of Nov 09, 2026 5 point score decrease in the last 30 days

Previous 30 days63
Last 30 days58

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
4050607080Oct 9Oct 24Nov 84050607080Oct 9Oct 24Nov 8

User Feedback

1,589Reports
iOS
42 % 671 Reports
Android
58 % 918 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationLogin
    Can't Log In
  • ApplicationStability
    Fails To Launch
  • AccountSubscription
    Subscription Too Expensive

All scorecards

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