Chase
Chase at a glanceChase (Finance) has a unitQ Score of 58 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 5 points from 63 in the previous 30 days. The score draws on 1,589 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Can't Log In.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
58fair
unitQ Score 30 Day Average as of Nov 09, 2026 5 point score decrease in the last 30 days
Previous 30 days63
Last 30 days58
30-Day Trend
poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
User Feedback
1,589Reports
- iOS
- 42 % 671 Reports
- Android
- 58 % 918 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationLoginCan't Log In
- ApplicationStabilityFails To Launch
- AccountSubscriptionSubscription Too Expensive