/ unitQ Score

Cinemark Theatres

Entertainment30-day average as of Nov 09, 2026

Cinemark Theatres at a glanceCinemark Theatres (Entertainment) has a unitQ Score of 68 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 1 point from 69 in the previous 30 days. The score draws on 149 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Fails To Launch.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
68fair

unitQ Score 30 Day Average as of Nov 09, 2026 1 point score decrease in the last 30 days

Previous 30 days69
Last 30 days68

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
20406080100Oct 9Oct 24Nov 820406080100Oct 9Oct 24Nov 8

User Feedback

149Reports
iOS
34 % 51 Reports
Android
66 % 98 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationLogin
    Can't Log In
  • ApplicationStability
    Fails To Launch
  • ApplicationStability
    Slow Performance
  • ApplicationLogin
    Got Logged Out

About Cinemark Theatres

What is Cinemark Theatres?

The Cinemark Theatres app is a mobile application designed to enhance the moviegoing experience by allowing users to browse showtimes, purchase tickets, and access promotions. Users can easily find nearby Cinemark locations and enjoy features like trailers and seat selection through this app.

Is Cinemark Theatres safe?

The Cinemark Theatres app is generally safe for users, rated for ages 12 and older. It collects data such as purchases and location, which raises some privacy concerns. However, it has a high user rating of 4.9, indicating satisfaction with its features. Users should be aware of data tracking practices, especially young audiences, but overall, it provides a secure way to manage movie tickets and rewards.

Who owns Cinemark Theatres app?

Cinemark Holdings, Inc. owns the Cinemark Theatres app. It is a prominent movie theater chain in the United States.

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