80
good
Cinemark Theatres | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 7 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
85%
Android
245 Reports
245 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
42 Reports
42 Reports
User Feedback
15%
iOS
42 Reports
42 Reports
85%
Android
245 Reports
245 Reports
Cinemark Theatres - Latest Quality Issues
Android
Sep 18, 2023
It's a decent app but there are 3 major misses. 1. $3.70 fee to buy 2 tix. Why? 2. They don't offer all of their food items in the app so you can only order part of what you want. Meaning you still have to go to the counter. 3. The add on services you have to click through, at the end of your purchase, are a chore.
Android
Sep 18, 2023
Not always clear what is happening, especially something like entering a credit card number. If something is wrong, a pop up would be more helpful than wondering why the transaction isn't going through, then scrolling through the scene after a few tries.
Android
Sep 19, 2023
The app is not downloading for me. Idk why
Android
Sep 20, 2023
in app ads for 3rd parties after buying tickets is scummy. app works enough to buy tickets though.
iOS
Sep 21, 2023
Movies take forever to load
Every time I try to see times for a movie it never loads
iOS
Sep 21, 2023
Notification Spam
App doesn't easily allow me to choose which notifications I want to receive. I don't care about National Popcorn Day or whatever promotional garbage you keep sending as mandatory notifications.
Android
Sep 21, 2023
Way too slow
iOS
Sep 22, 2023
Has bugs
So i have been waiting for Dumb Money to come out and i opened the Cinemark app and it says now playing get tickets with a link. I click on the link and it takes me to a page that says added to your watch list we will let you know when tickets are on sale. Uh…so why did the last page say that it is now playing
Android
Sep 24, 2023
After this last update, the app wants to crash all the time while I'm trying to use it.
Cinemark Theatres - Product Description
Introducing the updated Cinemark Theatres app. Enjoy easy access to showtimes, movie tickets & info, and the Cinemark Movie Rewards program! With the Cinemark app you can: • Get tickets in advance • Reserve your seats • Access your Cinemark Movie Rewards account • Browse your favorite theatres • View your Gift Card balance • View ticket purchase history Cinemark Theatres offer additional amenities at select movie theatres including: • Comfortable Luxury Loungers recliners • More food and drink options, your favorite concession items, as well as dine-in options • More ways to watch your favorite movies in Cinemark XD, RealD 3D, IMAX, and D-Box Cinemark now presents Cinemark Movie Rewards: Your Path to Free Tickets & More! Become a Movie Fan for free and enjoy: • Earn 1 point per $1 Spent • Access member exclusives, advance screenings, and tickets • Redeem points for rewards, tickets, concessions, and more You can also upgrade to Cinemark Movie Club, the Movie-Lover’s Membership, and get more: • One 2D ticket per month* • Unused tickets roll over • 20% off concessions • Waived online fees *Visit cinemark.com/movieclub for details If you experience app-related issues please click on More > Guest Services > Contact to report it. Download the updated Cinemark app today!
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