91
good

Cinemark Theatres | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Entertainment
Work at Cinemark USA? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Cinemark USA? Unlock additional insights
Android unitQ Score
Android User Feedback
90%
Android
218 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
23 Reports
User Feedback
10%
iOS
23 Reports
90%
Android
218 Reports
Cinemark Theatres - Latest Quality Issues
Android
Jun 16, 2021
I don't have to wait in a long line
Android
Jun 15, 2021
App is ok...it needs to include hotdogs, when I go to the theater they are there but NOT in the app...what's up with That !! 🙄🙄🙄
Android
Jun 12, 2021
Came in clutch when I bought tickets for the wrong day. Automatic refund and was able to repurchase correct tickets in less than 3 minutes. Thanks Cinemark!
Android
Jun 12, 2021
pita. Took 18 months to get payment information in, now it wants it again.
Android
Jun 11, 2021
Great app. Good UI/UX. Only bit of constructive criticism is: If redeeming a reward while signed in, one should not have re-enter their info (i.e name, addr, ph#) when it's required.
Android
Jun 9, 2021
App keeps changing my theater location for some reason
Android
Jun 7, 2021
UPD. After the COVID the app's been a mess. For example, I can't enter my card's security code - the keyboard just keeps hiding. It's been months after reopening, and you still can't get it together.
Android
Jun 7, 2021
Terrible experience, I don't care how many times I try to log in and change the password it never ever ever ever ever ever works so I uninstalled this terribly frustrating app
Android
Jun 6, 2021
I have problems on the app finding movies for the place I state.it shows for other places n u think you are getting times but it ends up wrong
Cinemark Theatres - Product Description
Introducing the updated Cinemark Theatres app. Enjoy easy access to showtimes, movie tickets & info, and the Cinemark Movie Rewards program!

With the Cinemark app you can:
• Get tickets in advance
• Reserve your seats
• Access your Cinemark Movie Rewards account
• Browse your favorite theatres
• View your Gift Card balance
• View ticket purchase history

Cinemark Theatres offer additional amenities at select movie theatres including:
• Comfortable Luxury Loungers recliners
• More food and drink options, your favorite concession items, as well as dine-in options
• More ways to watch your favorite movies in Cinemark XD, RealD 3D, IMAX, and D-Box

Cinemark now presents Cinemark Movie Rewards: Your Path to Free Tickets & More! Become a Movie Fan for free and enjoy: 
• Earn 1 point per $1 Spent
• Access member exclusives, advance screenings, and tickets
• Redeem points for rewards, tickets, concessions, and more

You can also upgrade to Cinemark Movie Club, the Movie-Lover’s Membership, and get more:
• One 2D ticket per month*
• Unused tickets roll over
• 20% off concessions
• Waived online fees
*Visit cinemark.com/movieclub for details

If you experience app-related issues please click on More > Guest Services > Contact to report it. 

Download the updated Cinemark app today!
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners