94
epic

Cinemark Theatres | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Entertainment
Work at Cinemark USA? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Cinemark USA? Unlock additional insights
Android unitQ Score
Android User Feedback
86%
Android
359 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
60 Reports
User Feedback
14%
iOS
60 Reports
86%
Android
359 Reports
Cinemark Theatres - Latest Quality Issues
iOS
Mar 16, 2024
Fees
Such a rip off. Still charges a convenience fee of almost 4 dollars at check out. No wonder movie theaters are dying.
Android
Mar 16, 2024
Crashes too often, but otherwise gets the work done.
Android
Mar 16, 2024
Doesn't always apply your rewards
iOS
Mar 17, 2024
THE APP LOG ME OUT
ON MY IPAD AND IPHONE APP ME LOG OUT
Android
Mar 21, 2024
That app takes forever to load. Going on an internet browser is faster.
Android
Mar 23, 2024
In my Android unable to scroll down to enter sweepstake info. Unable to add a ticket purchased at the counter.
Android
Mar 24, 2024
Love the app, but it will not open since the latest update.
Android
Mar 24, 2024
Very laggy
Android
Mar 26, 2024
Lost 1 star due to not being able to use $3 reward coupon on online delivery for snacks when buying a ticket on the app.
Cinemark Theatres - Product Description
Introducing the updated Cinemark Theatres app. Enjoy easy access to showtimes, movie tickets & info, and the Cinemark Movie Rewards program!

With the Cinemark app you can:
• Get tickets in advance
• Reserve your seats
• Access your Cinemark Movie Rewards account
• Browse your favorite theatres
• View your Gift Card balance
• View ticket purchase history

Cinemark Theatres offer additional amenities at select movie theatres including:
• Comfortable Luxury Loungers recliners
• More food and drink options, your favorite concession items, as well as dine-in options
• More ways to watch your favorite movies in Cinemark XD, RealD 3D, IMAX, and D-Box

Cinemark now presents Cinemark Movie Rewards: Your Path to Free Tickets & More! Become a Movie Fan for free and enjoy: 
• Earn 1 point per $1 Spent
• Access member exclusives, advance screenings, and tickets
• Redeem points for rewards, tickets, concessions, and more

You can also upgrade to Cinemark Movie Club, the Movie-Lover’s Membership, and get more:
• One 2D ticket per month*
• Unused tickets roll over
• 20% off concessions
• Waived online fees
*Visit cinemark.com/movieclub for details

If you experience app-related issues please click on More > Guest Services > Contact to report it. 

Download the updated Cinemark app today!
Want to improve your unitQ Score by 20% within 30 days?
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