82
fair

Cinemark Theatres | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Cinemark USA? Unlock additional insights
Android unitQ Score
Android User Feedback
88%
Android
401 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
57 Reports
User Feedback
12%
iOS
57 Reports
88%
Android
401 Reports
Cinemark Theatres - Latest Quality Issues
Android
Nov 26, 2022
None of the Movies show the pictures stays blank.
Android
Nov 26, 2022
The app is very convenient, but some of the links aren't working correctly. I couldn't scroll through the food options to select what I wanted.
Android
Nov 27, 2022
Fairly easy to navigate, though there is room for improvement on seat selection. Easily move from tickets, to snacks, to checkout.
Android
Nov 27, 2022
If you buy several tickets and have to return one, it does not let you select the seat, only the price of the ticket (which is usually the same for each ticket) so you have no idea which seat is being returned till the action is complete....
Android
Nov 27, 2022
Very very slow fetching showtime info
Android
Nov 28, 2022
Pretty cool. I would have given 5 stars but I cannot buy raisinetts using the app :-)
Android
Nov 29, 2022
It is disappointing that seniors & kids are overcharged if I use my credits.
Android
Nov 29, 2022
The app is extremely buggy and it sucks
Android
Nov 29, 2022
Too slow!
Cinemark Theatres - Product Description
Introducing the updated Cinemark Theatres app. Enjoy easy access to showtimes, movie tickets & info, and the Cinemark Movie Rewards program!

With the Cinemark app you can:
• Get tickets in advance
• Reserve your seats
• Access your Cinemark Movie Rewards account
• Browse your favorite theatres
• View your Gift Card balance
• View ticket purchase history

Cinemark Theatres offer additional amenities at select movie theatres including:
• Comfortable Luxury Loungers recliners
• More food and drink options, your favorite concession items, as well as dine-in options
• More ways to watch your favorite movies in Cinemark XD, RealD 3D, IMAX, and D-Box

Cinemark now presents Cinemark Movie Rewards: Your Path to Free Tickets & More! Become a Movie Fan for free and enjoy: 
• Earn 1 point per $1 Spent
• Access member exclusives, advance screenings, and tickets
• Redeem points for rewards, tickets, concessions, and more

You can also upgrade to Cinemark Movie Club, the Movie-Lover’s Membership, and get more:
• One 2D ticket per month*
• Unused tickets roll over
• 20% off concessions
• Waived online fees
*Visit cinemark.com/movieclub for details

If you experience app-related issues please click on More > Guest Services > Contact to report it. 

Download the updated Cinemark app today!
Want to improve your unitQ Score by 20% within 30 days?
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