Quality degradation at Clash of Clans  
Users report higher volume of Quality Issues than usual
55
fair

Clash of Clans | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Games
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
31%
Android
448 Reports
iOS unitQ Score
iOS User Feedback
69%
iOS
976 Reports
User Feedback
69%
iOS
976 Reports
31%
Android
448 Reports
Clash of Clans - Latest Quality Issues
iOS
Jul 22, 2024
COC review
It's a really good game but once I deleted my account I cannot make a new one same as my friend
iOS
Jul 23, 2024
Too many bugs/glitches
Maxed clan fames before getting kicked out of the clan however the rewards were reset when i joined a new clan
iOS
Jul 23, 2024
Builder Base
I understand that you just made builder base to get more money from people but could you have at least made the troops AI better if we have less. Like sure it's fine with the village as you got way more troops but every time I watch my units decide to attack guard units from across the entire base instead of the stuff actually damaging them is quite annoying. Also why do the units not target the more damaged walls next to one they are destroying instead of the fresh wall OR EVEN JUST ATTACK THE WALL THAT OTHER UNITS ARE ATTACKING. It would be nice if you could add the ability to adjust unit priority targeting a bit to choose to not prioritise other troops. There's a lot more complaints about this game that I have but this review has gone on for too long anyway.
iOS
Jul 23, 2024
Only a money printing machine
The game has lost its soul and degenerates into a money printing machine. Players as well as decoration collectors are exploited to sell overpriced products. Every week decorations for the equivalent of 6€ in the shop + individual decorations for 7€ are a bottomless cheek that are simply supposed to flush money into the coffers. The whole thing fits with the trend that COC is also degenerating more and more into a [phone]w game in the gameplay area (see ERZ system, eternal events and constantly new abilities). It is not surprising that the previous community manager has left the company.
iOS
Jul 23, 2024
Unable to access my account
Really great game although the customer service is horrible each time I send a ticket on how im unable to contact them through the game to recover my account they tell me to contact them through the game and if im unable to do so they assume ive been banned.
iOS
Jul 23, 2024
I can't recover my account
I changed my cell phone but I still have the old cell phone, I can't transfer the account to the new cell phone because you don't send me the confirmation email to supercell I put my data correctly and you don't send the email, I'll end up losing my account
iOS
Jul 23, 2024
Connectivity Issue
This game always reconnecting, whether I use wifi or mobile data. This problem is not annoying untill you got disconnected in clan wars and the others blame you for losing the war. ;'(
iOS
Jul 23, 2024
Troop request bug
It's been days since I reported a bug in mine regarding the request for troops for the clan castle and they didn't solve it, I informed it again today, I ask you to solve it because it's making my game difficult.
iOS
Jul 24, 2024
Account
My account got locked without doing anything and now their team is not helping me to recover that Account. I was playing that account for more than 5 years and everything gone now.
Clash of Clans - Product Description
Join millions of players worldwide as you build your village, raise a clan, and compete in epic Clan Wars!

Mustachioed Barbarians, fire wielding Wizards, and other unique troops are waiting for you! Enter the world of Clash!

Welcome to Skeleton Park, a new Clan Capital District with indestructable barriers!
● Create chaos and destruction in enemy districts with the all new Graveyard Spell!
● Terrify your opponents with 2 unique new defenses: the Mini-Minion Hive and Reflector!
● Customize your very own Player House and earn Capital Trophies in Clan Capital Leagues!
● Loads more new stuff, including the explosive Super Miner and a big upgrade for Shovel of Obstacles!

Classic Features:
● Join a Clan of fellow players or start your own and invite friends.
● Fight in Clan Wars as a team against millions of active players across the globe.
● Test your skills in the competitive Clan War Leagues and prove you’re the best.
● Forge alliances, work together with your Clan in Clan Games to earn valuable Magic items.
● Plan your unique battle strategy with countless combinations of Spells, Troops, and Heroes!
● Compete with the best players from around the world and rise to the top of the Leaderboard in Legend League.
● Collect resources and steal loot from other players to upgrade your own Village and turn it into a stronghold. 
● Defend against enemy attacks with a multitude of Towers, Cannons, Bombs, Traps, Mortars, and Walls.
● Unlock epic Heroes like the Barbarian King, Archer Queen, Grand Warden, Royal Champion, and Battle Machine. 
● Research upgrades in your Laboratory to make your Troops, Spells, and Siege Machines even more powerful.
● Create your own custom PVP experiences through Friendly Challenges, Friendly Wars, and special live events.
● Watch Clanmates attack and defend in real-time as a spectator or check out the video replays.
● Fight against the Goblin King in a single player campaign mode through the realm.
● Learn new tactics and experiment with your army and Clan Castle troops in Practice Mode.
● Journey to the Builder Base and discover new buildings and characters in a mysterious world.
● Turn your Builder Base into an unbeatable fortress and defeat rival players in Versus Battles. 
● Collect exclusive Hero Skins and Sceneries to customize your Village.

What are you waiting for, Chief? Join the action today.

PLEASE NOTE! Clash of Clans is free to download and play, however, some game items can also be purchased for real money. If you don't want to use this feature, please disable in-app purchases in your device's settings. Also, under our Terms of Service and Privacy Policy, you must be at least 13 years of age to play or download Clash of Clans.

A network connection is also required.

Player Reviews: Clash of Clans proudly announces over one million five star reviews on the App Store.

If you have fun playing Clash of Clans, you may also enjoy other Supercell games like Clash Royale, Brawl Stars, Boom Beach, and Hay Day. Make sure to check those out!

Support: Chief, are you having problems? Visit https://help.supercellsupport.com/clash-of-clans/en/index.html or http://supr.cl/ClashForum or contact us in game by going to Settings > Help and Support.

Privacy Policy: http://www.supercell.net/privacy-policy/

Terms of Service: http://www.supercell.net/terms-of-service/

Parent’s Guide: http://www.supercell.net/parents
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