Quality degradation at Current: The Future of Banking  
Users report higher volume of Quality Issues than usual
78
good

Current: The Future of Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
72%
Android
290 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
111 Reports
User Feedback
28%
iOS
111 Reports
72%
Android
290 Reports
Current: The Future of Banking - Latest Quality Issues
Android
Feb 16, 2024
money keeps disappearing
Android
Feb 16, 2024
My accounts just got hacked by the same company and they're saying there's nothing they can do about it. I'm replying to this review because current wrote that they take this seriously but it's been over 24 hours and still have not received a call back and I'm still out all of my money that I had in my accounts. I don't see how that is taking things seriously. I am seriously at a loss of words in the negligence of an account holder just having all their money taken.
Android
Feb 17, 2024
got a new phone and number but cant change or download app
Android
Feb 17, 2024
Horrendous customer service and worse than just using an actual bank in all ways. If this is the banking of the future then the future looks to be a dystopia. Please save yourself money and stress by not putting your money into this glorified payday loan shark.
Android
Feb 17, 2024
I have been having consistent suspicious activity issues with any app linked to my [name] accounts. I would like to know if you are doing anything to fix this and if this is strictly limited to google only? I am sure I am not the only one. With tax season happening, this is a very serious problem. And I would hate for people to become irate because of it. Awareness is everything.
Android
Feb 18, 2024
I keep getting a message saying (session ended) before I can even verify phone number. This has happened on 2 different devices so I'm nor sure if there's an issue with my devices or the app.
Android
Feb 19, 2024
Setting up the account, the app was working then after the card arrive and trying to activate it. Current app is saying session expired. Starting up few more time and session expire text me a verify code but the app reset. Can't get passed the verify number stage and session expire.
Android
Feb 19, 2024
I tried to open my account for the first time once I entered my.information won't let me open
Android
Feb 19, 2024
Good bank but having issues with login on my home wifi and it just happened a couple months ago makes me use mobile data but had card for few years now and this has never happened
Current: The Future of Banking - Product Description
Current is the future of banking. Spend, save, and manage your money better with our mobile banking app and Visa credit and debit cards so you can make the most of what you've got.

Current is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Member FDIC, and Cross River Bank, Member FDIC.

Join over 4 million members that trust Current & sign up today.


WITH CURRENT YOU CAN –

BUILD CREDIT: Use your Build Card to build credit safely with every swipe, no credit checks or history required. 

SKIP THE FEES: Get fee-free overdraft & fee-free cash withdrawals from 40,000 Allpoint ATMs in the U.S.¹

GET PAID: Payday comes up to 2 days faster with direct deposit.²

SAVE: Earn up to 4.00% APY³ on your savings with Pods when you receive and maintain a qualifying direct deposit.

GET REWARDED: Get up to 7x the points and cash back on swipes.⁴

SPEND: Get spending notifications and insights, and instant money transfers with Current Pay.

ACCESS YOUR $$$: Get instant gas hold removals so your funds are available right away.

STAY SAFE: Get privacy controls to protect your information, and block your card in the app.

GET HELP: 24/7 support & chat in the app.


TEEN ACCOUNT BENEFITS

SAVE: Savings Pods teach teens to set savings goals.

SPEND: Get instant money transfers from parent to teen, spending notifications, and set automated allowance payments.

BUDGET: Explore money management tools that help teens budget money.

STAY SAFE: Parental controls let you pause the card directly in the app, set spending limits, and block merchants.

No minimum requirement to open any account. Teen accounts must be linked to a parent’s account through the app.

Start using your account right away when you activate your virtual credit or debit card.

¹ Some fees may apply, including out of network ATM fees of $2.50 per transaction, late payment fees of 3% of any total due balance outstanding and past due for two or more billing cycles, foreign transaction fees of 3% of the full transaction amount (minimum $0.50), card replacement fees per card of $5 for regular delivery and $30 for expedited delivery, cash deposit fees of $3.50 per deposit, and third party processing fees. Please refer to Overdrive™ Features Terms and Conditions at https://current.com/docs/
² Faster access to funds is based on comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Direct deposit and earlier availability of funds is subject to timing of payer's submission of deposits.
³ The Annual Percentage Yield ("APY") for Current Interest is variable and may change at any time. The disclosed APY is effective as of July 1, 2023. Qualifying direct deposit of more than $200 required for 4.00% APY. No minimum balance required. Must have $0.01 in Savings Pods to earn Current Interest on up to $2000 in deposits per Savings Pod up to $6000 total. Please refer to Current Interest Terms and Conditions. https://current.com/docs
⁴ Teen accounts do not earn points

The Current Visa® Debit Card is issued by Choice Financial Group pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Current Visa® secured charge card is issued by Cross River Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted. Please see back of your Card for its issuing bank. Current Individual Account required to apply for the Current Visa® secured charge card. Independent approval required.
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