Quality degradation at foodora Czechia: Food Delivery  
Users report higher volume of Quality Issues than usual
48
poor

foodora Czechia: Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Food & Drink
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Android unitQ Score
Android User Feedback
83%
Android
78 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
16 Reports
User Feedback
17%
iOS
16 Reports
83%
Android
78 Reports
foodora Czechia: Food Delivery - Latest Quality Issues
Android
Apr 30, 2024
Lately, the card payment option has not worked at all. Please file it.
iOS
May 1, 2024
Utter dissatisfaction
The app doesn't accept the discount it offered🤬 me
iOS
May 1, 2024
Very bad
I'm hungry and I got a coupon that can't be redeemed and apparently "strayed"
iOS
May 2, 2024
The Worst Food Delivery Apps
Waiting for food for 2 hours, you can only contact support after some time (if you are lucky). No more.
Android
May 3, 2024
I order quite often now because I am seriously ill. There has never been a problem before. But the last three orders I always missed something. Please let them put it there properly.. It can! :(
iOS
May 3, 2024
Support is useless, application is trash
I've ordered the food with wrong number, just after that I realized that my phone number is old, I have updated it with correct one (~1 hour before courier has arrived) and their system doesn't have hot order updates (pretty easy to implement) so the courier couldn't reach me. Instead of trying to contact support and notify them that it was not possible to deliver the order he just marked it as delivered. I couldn't contact the support center for some time for some reason (the button for chat just didn't appear). After a few restart of the application the button for support chat has appeared. Once I contacted the support they blamed me that I have used wrong number (I think that hot updates absence is their technical problem, not my fault). Nevertheless the support said that courier is on the way but it had never been delivered. I've wrote to consumer service and that haven't replied me as well so I haven't received my money back. I'm going to write a complain to consumer right protection. Absolutely trash service and buggy application. Do not recommend this at all.
Android
May 5, 2024
I wanted to cheat my food for the first time, and I wanted to use a coupon for 250 CZK And it didn't give it to me, they said that they already (well, acquaintances) but nothing before that, he had🤬 lunch
iOS
May 7, 2024
Disgusting methods
An app that invites you to pay a subscription for the Foodora PRO version directly in the restaurant's menu to get a discount and free shipping. So you give it a try and pay PRO, only to find out that oops, free shipping doesn't apply to this restaurant. Filth and disgust these methods. I start the car and drive myself 🤮
Android
May 8, 2024
They deleted my comment :) What a loser!
foodora Czechia: Food Delivery - Product Description
Do you fancy a meal from your favourite restaurant or would you like to do a quick shop from the store? Treat yourself to a juicy burger, fresh sushi, healthy salad, sweet cake or restock your fridge. Order whatever you want, whenever you want.

Download the app and order

Our app is full of great restaurants and shops, including our online supermarket - foodora MARKET. Download the app and order.

How foodora works

Enter an address you want your order to be delivered at, we'll come to where you need us. It's morning and you have an uncontrollable craving for steak and mash, or maybe you're out of toothpaste and you're in your pajamas? Download the foodora app and your order is with you in minutes. And if you're wondering where the courier is, you can track your order in real time. 

Why foodora

Looking for popular restaurants in your area? Want to try new food? Or try out how our grocery delivery or foodora MARKET works? Order whatever you want. Our courier will be at your door in minutes, while you can make the most of your time.

Contact us

Have you ordered from us before? We are interested in your opinion so that we can continuously improve.

How did we do? Email us at zakaznici@foodora.cz

For more information, visit: www.foodora.cz
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