Quality degradation at Dashlane – Password Manager  
Users report higher volume of Quality Issues than usual

Dashlane – Password Manager | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Productivity
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30-Day Trend
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Android unitQ Score
Android User Feedback
428 Reports
iOS unitQ Score
iOS User Feedback
1754 Reports
User Feedback
1754 Reports
428 Reports
Dashlane – Password Manager - Latest Quality Issues
May 5, 2021
They charged my account for a year but customer support keeps saying I didn't pay even tho I have Google and Bank receipts. Now I can't get into my account and keeps saying I don't have the Premium plan, trying to get me to pay again. Crooks! Horrible customer service after being with them for years!!! Don't bother, it doesn't work half the time anyways. Give me my money back or fix it!
May 5, 2021
I can't get past the initial step of setting up a master password. I even used your password generator tool with length more than 15, and apparently it's still not strong enough. The product probably does what it says, but this sign up glitch makes the app unusable for me.
May 5, 2021
Had it for years and it was great. Doesnt seem to work on Android Chrome now. Or works intermittently. Came here to see if an update was available. Really just wanted to log in to my uni mail.
May 4, 2021
start vpn from settings
starting vpn from ios settings menu is not working properly you are often forced to log on to the app to connect to the vpn
May 4, 2021
Ingeniously made
once you have got to know the program and take advantage of all available options. My list of handwritten stored PINs, TANs and passwords is getting smaller and logging in - wherever - much more stress-free. While previously .B 3 clicks with handwritten input were necessary for opening a bank account on my iPad, today a click on the Dashlane button is enough. If you have to manage multiple accounts and fifty or more logins, there is only one judgment: with a lot of goodwill and a lot of consideration. In addition, the appearance of the app awakens seriousness. Jürgen Warnecke
May 4, 2021
By and large Ok
I would have expected more, based on the good reviews and the high price I would have expected more, the app itself is still the best but it counts the whole package. App - App crashed already after hours - Face ID depends partly - App opens with the start overview, you then have to click through to the passwords - Favorites are missing unfortunately for the most common PWs - password history I would have expected. Windows App - Immediately uninstall because further development is probably set and the priority is on the browser plugin. Browser Chrome Plugin - If the browser is in full screen, it happens that you can no longer scroll the password overview, you will see only 10 paswords and no scroll bar Under Payment can the field Notes is not visible, the app is present If you enter passwords manually, the password pop-up does not remain open, you then have to search the entry again and in 2. Step to reopen.
May 4, 2021
A tariff policy that seeks
Always changing the offer to force people to subscribe. Became uninteresting today
May 4, 2021
Happy about the features that I get at the price I paid. By the way small suggestion for the developers, please try to add the option to enter keys for enabling two factor authentication. Some of the apps/websites do not provide QR codes like as Instagram due to which I am not able to enable two factor authentication for that app.
May 4, 2021
App has trackers
App has become unresponsive to keystrokes. I removed and reinstalled. The issue remains the same. Dashlane's usage of trackers has made the app.
Dashlane – Password Manager - Product Description
Dashlane is more than just a password manager. It fills all your passwords, payments, and personal details wherever you need them, across the web, on any device. It’s the app that makes the internet easier.

Every password, everywhere

 - Store an unlimited number of passwords and access them anywhere
- Sync your Dashlane data to every device automatically, even if your phone and computer run on different systems
- Create secure passwords with Password Generator
- Share passwords safely and conveniently

Log in automatically

- Autofill the right username and password on every app and website, every time
- Log in with a look or tap using Face ID or Touch ID
- Securely store personal info you need to keep safe and accessible, like addresses, credit card numbers, and IDs
- Fill addresses and other forms with one tap

Purpose-built for privacy

- Get alerted about breaches and hacks that affect your data—and learn how to take action
- Learn if your data is on the dark web with Dark Web Monitoring
- Browse safely and anonymously with our built-in VPN
- Secure your info and add a second layer of protection with 2-factor authentication (2FA)
- Get real-time credit monitoring and alerts
- Enjoy peace of mind with patented, best-in-class encryption methods

We don’t want your data

- We believe you should control your data, and we'd never sell it—even if we could see it. Dashlane is designed so that we can't see any of the information you store in it.
- Securely export your data, any time you need or want.
- Other companies don’t store your data safely because it’s not their job. At Dashlane, it’s what we do.

Trusted worldwide

- 14+ million users across the globe
- More than 125,000 five-star reviews

Awards & recognition for Dashlane

- App Store App of the Day
- PC Mag "Editors' Choice Award"
- Webby Award "People's Voice Best Mobile Services & Utilities App"
- Kiplinger's "Best Identity Theft Prevention Tools"
- Inc.com's "Best for Passwords and Checkouts"
- Techlicious "The Best Security Apps"
- ...and many more

Your Dashlane account starts with a 30-day free trial of our Premium plan—no credit card required. If you love it, keep it going with a Dashlane subscription, or switch to Dashlane Free automatically.


- Dashlane Premium and Premium Plus are available as 1-year renewable subscriptions.
- Payment will be charged to your iTunes account at purchase.
- Auto-renewable subscriptions will be charged for renewal within 24 hours prior to the end of the initial period of subscription unless auto-renew is turned off at least 24 hours before the end of the current period.
- Subscriptions may be managed, and auto-renewal may be turned off by going to your Account Settings after purchase.
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