/ unitQ Score

Delta Air Lines, Inc.

Travel30-day average as of Nov 09, 2026

Delta Air Lines, Inc. at a glanceDelta Air Lines, Inc. (Travel) has a unitQ Score of 48 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 2 points from 50 in the previous 30 days. The score draws on 806 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Can't Log In.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
48poor

unitQ Score 30 Day Average as of Nov 09, 2026 2 point score decrease in the last 30 days

Previous 30 days50
Last 30 days48

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 24Nov 80255075100Oct 9Oct 24Nov 8

User Feedback

806Reports
iOS
8 % 62 Reports
Android
92 % 744 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationLogin
    Can't Log In
  • ApplicationStability
    Force Closing Or Crashing
  • ApplicationStability
    Slow Performance

All scorecards

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