/ unitQ Score

Doctor On Demand

Medical30-day average as of Nov 09, 2026

Doctor On Demand at a glanceDoctor On Demand (Medical) has a unitQ Score of 81 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 6 points from 75 in the previous 30 days. The score draws on 72 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and No Response or Help Received.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
81good

unitQ Score 30 Day Average as of Nov 09, 2026 6 point score increase in the last 30 days

Previous 30 days75
Last 30 days81

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
406080100Oct 10Oct 24Nov 7406080100Oct 10Oct 24Nov 7

User Feedback

72Reports
iOS
39 % 28 Reports
Android
61 % 44 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • Customer Support & SuccessConduct
    No Response or Help Received
  • ApplicationStability
    Slow Performance

About Doctor On Demand

What is Doctor On Demand?

Doctor On Demand is a mobile app that connects users with licensed healthcare professionals for virtual medical visits. The app allows users to receive medical advice, prescriptions, and follow-ups from the comfort of their homes via video chat.

Is Doctor On Demand safe?

The Doctor On Demand app appears relatively safe for younger audiences due to its compliance with HIPAA and the use of encryption to protect sensitive information. However, users should be cautious about sharing personal health details online and ensure they understand the privacy policies, as any online platform carries inherent risks, including data breaches.

Who owns Doctor On Demand app?

The Doctor On Demand app is owned by Included Health, as Doctor On Demand merged with Included Health in March 2021. This merger combined the two companies to enhance telehealth services.

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