Doctor On Demand | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Medical
Work at Doctor On Demand, Inc? Unlock additional insights
30-Day Trend
Work at Doctor On Demand, Inc? Unlock additional insights
Android unitQ Score
Android User Feedback
306 Reports
iOS unitQ Score
iOS User Feedback
22 Reports
User Feedback
22 Reports
306 Reports
Doctor On Demand - Latest Quality Issues
Nov 22, 2023
I don't want anything to do with this app. I already have a provider just thought this might be quicker and boy was I wrong when I asked the customer service representative to delete my account she said only she could do it and when I requested a confirmation email to let me know that my user account was deleted she wanted to be difficult I guess or argumentative tone was unappreciated very unprofessional.
Nov 24, 2023
Worked finally but was glitchy
Nov 25, 2023
Terrible waste of money. Basically a easy money grab for doctors. They give you a bunch of pointless advice I already know. They will never give you a legit diagnosis. Seems like they are just trying to cover themselves in everything they say
Nov 26, 2023
The docs are great and the ease of scheduling and speed to which the MDs get to you is really fast BUT when taking to my therapist it shuts off after 15 minutes when it's supposed to be a half hour appointment. This has happened to me the last FOUR times.
Nov 26, 2023
Unable to book anything due to an error and now I'm out of my medications
Nov 28, 2023
I tried their service. I got connected to a nurse! I was charged for it. I was under the belief that the app connected only patients to doctors as the name of the app suggested. Talking to a nurse is always free 24/7 through my insurance. It was deceptive and a waste of money through Doctor on demand app, just to talk to a nurse.
Nov 29, 2023
Waited around for 1.5 hours to tell me they had no Dr's available..
Nov 29, 2023
I was going to give this a 5 star rating but as I used this service on Tues November 28th although I had a wonderful experience and the doctor was great. The only thing is that I needed a doctor's note before I could return back to work and now that it's been almost 48 hoira later i have yet to recieve a note and now I may loose my job.
Dec 4, 2023
Wow, $299.00 for 45 min visit, plus 189.00 medical, plus 89.00 whabbb, yeaaabbb. I hope u go broke. Really, no wonder our insurance is charging what it is
Doctor On Demand - Product Description
Connect face to face with a doctor, psychiatrist or psychologist through video on your iPhone or iPad. Doctor On Demand by Included Health works with or without insurance and is available at reduced rates through many major health plans and large employers. You’ll always see your cost upfront and won’t receive a surprise bill after your visit.

Doctor On Demand by Included Health’s providers are licensed, board-certified and US-based. With an average patient rating of 4.9 out of 5 stars, our physicians, psychiatrists, and psychologists have experience across many specialities.

From colds to cholesterol, our providers can treat hundreds of issues online through video. Just like an in-person visit, your doctor will take your history and symptoms, perform an exam, and may recommend treatment - including prescriptions and lab work, if needed. Doctors can also access your vitals, such as temperature and blood pressure, through our integration with Apple's HealthKit. If your employer or school requires a doctor's note, one can be provided.

Doctor On Demand by Included Health also offers a private space to meet face to face with a psychologist or psychiatrist through video. Choose from a diverse group of therapists and work with them to address what’s important to you from the privacy of home. You can also take a free mental health assessment to find out if you will benefit from talking to us. Our therapy and psychiatry appointments are available in as little as two weeks, much faster than finding a traditional provider.  

Here are some examples of how we can support your full mind and body health:

-Cold & Flu
-Urinary Tract Infections
-Sinus Infections
-Acne, Rashes & Skin Issues
-Screenings for High Cholesterol, Diabetes & Thyroid Issues
-Headaches & Migraines
-Stress & Anxiety
-Grief & Loss
-Prescription Refills 

Doctor On Demand by Included Health lets you avoid the hassle, wait and cost of a walk in clinic, urgent care or ER.  You can chat virtually through video with a doctor 365 days a year–weekends and holidays included. 

Below are some frequently asked questions about our app:

When are doctors available?
Our physicians are available, on call, and standing by 24/7/365, weekends and holidays included. You can see a doctor immediately or schedule a visit at your convenience. If you would like to see a psychologist or psychiatrist, you can schedule an appointment 7 days a week.

Is insurance accepted? How much does a visit cost?
Our services are available with and without insurance. We also partner with many top employers and health plans to reduce your cost. See exactly what your visit will cost before you connect. 

Who are the doctors?
Doctor On Demand by Included Health's trusted, US-based, board-certified physicians, psychiatrists and licensed psychologists have an average of 15 years experience and come from diverse backgrounds with a variety of specialties.

How does it work?
Connect face to face with a medical doctor right from your phone in as little as five minutes. Just like an in-person visit, the doctor will take the patient's history and symptoms, and perform an exam. Doctor On Demand by Included Health also offers a private space to meet with a psychologist or psychiatrist through a video visit from the privacy and convenience of home–or anywhere you are.

What can you treat?
From colds to cholesterol our medical doctors can treat hundreds of issues, including cold & flu, urinary tract infections, allergies, headaches, sprains and skin conditions. They can also order labs and screenings to help with preventative care and help manage chronic care conditions. Doctor On Demand by Included Health’s psychologists and psychiatrists can see you for anxiety, stress, depression, PTSD, trauma and loss, relationships, postpartum and behavioral therapy.

This service is available nationwide, in all 50 states and the District of Columbia.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners