Quality degradation at DocuSign - Upload & Sign Docs  
Users report higher volume of Quality Issues than usual
79
good

DocuSign - Upload & Sign Docs | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
487 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
63 Reports
User Feedback
11%
iOS
63 Reports
89%
Android
487 Reports
DocuSign - Upload & Sign Docs - Latest Quality Issues
Android
Apr 23, 2024
Awkward, difficult, and requires multiple attempts
Android
Apr 24, 2024
It is always awful when an app works very fine then an update that suppose to make it better just does the complete apposite. It basically doesn't open any documents any more.
Android
Apr 24, 2024
Very bad also I can't ever sign in send info but this app is to sign in send very bad app
Android
Apr 24, 2024
After downloading the app, my email was hacked.
Android
Apr 24, 2024
I can not get to sign
Android
Apr 24, 2024
Im sure regular users appreciate all the features but as it gets more festure rich It is also more complex to use. I, as an infrequent user would appreciate a button the simply says "print/view recent documents" hope this helps.
Android
Apr 24, 2024
To long of ordeal
Android
Apr 24, 2024
App doesn't work on my S9. Very disappointing!
Android
Apr 25, 2024
When I try to download something it's so hard I already have a saved password and it still doesn't let you use the saved one you always have to reset the password you already have. Too much always going on
DocuSign - Upload & Sign Docs - Product Description
DocuSign eSignature is the world’s #1 way for businesses and individuals to securely send and sign agreements from practically anywhere, at any time, from almost any device. The DocuSign app is easy to use, includes unlimited free signing for all parties, and is trusted by millions of people worldwide.
 

HOW DOCUSIGN WORKS | e-Sign PDFs, forms, and contracts on the go.
• Step 1: Create your customized digital signature directly on your device.
• Step 2: Upload documents easily via email, Google Drive, DropBox, Box, Evernote, Salesforce, or photo scanning.
• Step 3: E-sign your documents for free with no monthly limit.
 

STREAMLINED, SIMPLIFIED MANAGEMENT | Send and monitor agreements straight from your device.
• Step 1: Import files to prepare and send them out for signature.
• Step 2: Prepare your document with “Sign Here” tags that show precisely where to sign, initial, or add additional information and invite others to sign.
• You can set the signing order and workflow for multiple signers.
• DocuSign supports both in-person and remote signing.
• Responsive signing functionality automatically adapts documents for mobile to the size and orientation of the signer’s device.
• Step 3: Remind signers to sign with a single tap or void a document that has already been sent for signature.
• Step 4: Receive real-time push notifications when a document has been signed.
 

E-SIGNATURE THROUGH DOCUSIGN IS LEGAL AND SECURE.

DocuSign’s complies with the eSign Act, which means:
• Agreements are legally binding.
• There is a complete audit trail to track who signed when and where.
• Documents are encrypted; this is safer and more secure than paper.
• DocuSign is ISO 27001 SSAE16 compliant.
 

DocuSign’s free eSignature app supports multiple document types and formats, including:
• PDF
• Word
• Excel
• Images (JPEG, PNG, TIFF)
• Text-Based Files
 

Common documents to digitally sign with DocuSign:
• Non-disclosure agreements (NDAs)
• Sales contracts and proposals
• Health care documents
• Financial agreements
• Waivers
• Permission slips
• Lease agreements
 

PREMIUM PLANS
In addition to the free signing experience, DocuSign offers advanced features through subscription plans:
 
Business Pro Plan
• Send documents out for signature.
• Add logic and advanced fields to your most critical documents.
• Automate your agreement process with bulk send, powerforms, comments and personalized branding.

Standard Plan
• Send documents out for signature.
• Access to advanced fields including DocuSign’s most popular.
• Manage signing on-the-go. Remind, void, in-person signing, and reusable templates.
 
Real Estate Plan
• Send documents out for signature.
• Powerful real estate features including zipForm Plus integration and web branding.
• Managing signing on-the-go. Remind, void, in-person signing, and reusable templates.
 
Personal Plan
• Limited document sending. Send up to 5 documents monthly.
• Access to essential fields. Request signature, date, and name.
• Reusable templates so you can standardize your documents.
 

Email your questions or feedback to: mobilefeedback@docusign.com

Find out more about DocuSign and electronic signatures: https://www.docusign.com/products/electronic-signature/how-docusign-works
 

Subscription Plan Information:
• Payment is charged to iTunes Account at the time a user confirms purchase.
• Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal.
• Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's account settings after purchase.
• Cancellation of the current subscription is not allowed during the active subscription period.
 

Privacy Policy:
https://www.docusign.com/privacy/
 

Agreements and Terms:
https://www.docusign.com/legal/agreements/
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