/ unitQ Score

DoorDash - Food Delivery

Food & Drink30-day average as of Nov 09, 2026

DoorDash - Food Delivery at a glanceDoorDash - Food Delivery (Food & Drink) has a unitQ Score of 48 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 1 point from 47 in the previous 30 days. The score draws on 7,850 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Subscription Too Expensive.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
48poor

unitQ Score 30 Day Average as of Nov 09, 2026 1 point score increase in the last 30 days

Previous 30 days47
Last 30 days48

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
3040506070Oct 9Oct 24Nov 83040506070Oct 9Oct 24Nov 8

User Feedback

7,850Reports
iOS
56 % 4365 Reports
Android
44 % 3485 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • AccountSubscription
    Subscription Too Expensive
  • OrderDelivery
    Order Arrived Damaged
  • AccountPayment
    Refund Request Rejected

About DoorDash - Food Delivery

What is DoorDash - Food Delivery?

DoorDash - Food Delivery is an app that helps users order food from local restaurants and have it delivered right to their doorstep. With just a few taps on your phone, you can explore menus, place orders, and track your delivery from doordash.com.

Is DoorDash - Food Delivery safe?

DoorDash is generally safe for users, including younger audiences, as it implements several safety features like emergency alerts, customer reporting options, and support from their 24/7 Trust and Safety team. However, users should be cautious about privacy and potential risks associated with sharing personal information and interactions with strangers. Overall, it’s important for younger users, and their guardians, to monitor their interactions and usage.

Who owns DoorDash - Food Delivery app?

The DoorDash - Food Delivery app is owned by DoorDash, Inc., which is an American company. It was founded by Tony Xu, Andy Fang, and Stanley Tang, and is publicly traded on Nasdaq under the symbol DASH.

All scorecards

Unlock Free Customer Insights

Sent to your email every week so you can keep delivering great experiences!

Loading the form.