60
poor

DoorDash - Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
4661 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
1663 Reports
User Feedback
26%
iOS
1663 Reports
74%
Android
4661 Reports
DoorDash - Food Delivery - Latest Quality Issues
Android
Aug 18, 2022
I used to enjoy doordash as a whole. The customer service was also incredible, but recently it's all been abysmal. Every swipe or tap ends up finding some way to make it completely miserable to use, and that's not even considering the BS "service" fee.
Android
Aug 18, 2022
disappointed the driver say he left my food but no food was out front
Android
Aug 18, 2022
My orders constantly go to the wrong address.
Android
Aug 18, 2022
They charge you even if you cancel your order cause it's past delivery time, it's another pos app that works you no matter if you get what you pay for or get nothing you paid for!
Android
Aug 18, 2022
Doordash service was very good! food was a major disappointment- we got salads and the bottom of the containers had wet, brown lettuce. super small portions. not impressed!
Android
Aug 18, 2022
This app was good and all till it started to give random fees for no reason then i deleted the app and it still gave me fees for no reason
Android
Aug 18, 2022
Been trying for 2 days to get a refund over items unable to be delivered due to system error. Yesterday I was told a supervisor would review the issue and call me today, no call. So I called today only to be told a supervisor will call me tomorrow.
Android
Aug 18, 2022
They never get our order correctly. We have spent 100s if not 1,000s of dollars with them. Not once has our order been correct the first time. It is already so much more expensive than just going to the fast food myself. It is not convienent at all. Even though you are charged for convienence. We also have dash pass which just makes it worse that we spend extra money with them yet order is always wrong. How hard is it to take a simple food order?
Android
Aug 18, 2022
I've been over charged for 1 delivery + driver tip + service charge! I could have taken a Taxi cheaper myself 😡
DoorDash - Food Delivery - Product Description
Delivery anywhere you are. DoorDash offers the greatest selection of your favorite local and national restaurants -- more than 310,000 menus across 4,000+ cities in the U.S.,Canada and Australia. Spend more time doing the things you love -- we'll take care of the rest.

YOUR FAVORITE RESTAURANTS JUST A FEW TAPS AWAY
Choose from a huge variety of cuisines, from your local sushi spot to the comfort food you crave. Get your favorite meals faster with quick and easy ordering.

SUBSCRIBE TO DASHPASS
DashPass offers lower service fees and $0 delivery fees, with thousands of local restaurants recently added.

NO-CONTACT DELIVERY 
Deliveries are now left at your door by default and you have the choice to select “Hand it to me” if you prefer. If a no-contact delivery is requested, the Dasher will know you want them to leave your food in a safe place and alert you when it’s ready for pickup. 

SCHEDULE DELIVERIES
Advance ordering allows you to get your food when it's most convenient for you.

REAL-TIME TRACKING
See when your order will arrive. From food quality to prep-times to traffic to weather, we've factored in all the elements that come between you and your food.

NO MINIMUMS
Order as little or as much as you want.

PAYMENT
Conveniently pay via Apple Pay or credit card.

ABOUT DOORDASH
DoorDash is a technology company that connects people with the best in their cities. We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live. We started this by facilitating door-to-door delivery, but we see this as just the beginning of connecting people with possibility -- easy evenings, happier days, bigger savings accounts, wider nets and stronger communities.

Growing every day and currently serving over 4,000 cities across the United States, Puerto Rico, Canada, and Australia.

Visit doordash.com to learn more.
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