77
fair

DoorDash - Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
93%
Android
14007 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
1043 Reports
User Feedback
7%
iOS
1043 Reports
93%
Android
14007 Reports
DoorDash - Food Delivery - Latest Quality Issues
Android
May 5, 2021
Fail. the instructions clearly stated to hand my order to me. he had the address and the room number. his excuse was that he couldn't contact me. I had no missed calls. on top of it all I was only refunded half of what I paid.
Android
May 5, 2021
Horrible customer service, everytime I order my drivers never show up on time or they're rude or can't follow covid protocols. It's a joke.
Android
May 5, 2021
The app doesn't work anymore on my Samsung Galaxy Tab S4 after Doordash updated their app. Disappointing.
Android
May 5, 2021
I use this app alot for ordering food. I think my only issue has been the occasional driver that just steals my food. But mostly it's really easy to use and I always enjoy the food.
Android
May 5, 2021
Don't waste your money. Use grubhub instead. Worst customer service ever. I got the wrong order sent to me and they refused to do anything or issue a refund.
Android
May 5, 2021
The app itself is great, but drivers don't always follow instructions. There are some limitations. For instance, I can't order my iced coffee the same way I normally would if I actually went there. Other than the little things like that, it's great.
Android
May 5, 2021
Ridiculous prices definitely inflated, multiple mystery charges, almost always messes up my order. It should not cost 30 dollars for an 8 dollar meal.
Android
May 5, 2021
So we normally use GrubHub however lately we had a lot of issues with their delivery service.overly long wait times, delayed services. Switched to Door dash never looked back
Android
May 5, 2021
Was great but now the orders get messed up too much. So really 2.5 stars.
DoorDash - Food Delivery - Product Description
Delivery anywhere you are. DoorDash offers the greatest selection of your favorite local and national restaurants -- more than 310,000 menus across 4,000+ cities in the U.S.,Canada and Australia. Spend more time doing the things you love -- we'll take care of the rest.

YOUR FAVORITE RESTAURANTS JUST A FEW TAPS AWAY
Choose from a huge variety of cuisines, from your local sushi spot to the comfort food you crave. Get your favorite meals faster with quick and easy ordering.

SUBSCRIBE TO DASHPASS
DashPass offers lower service fees and $0 delivery fees, with thousands of local restaurants recently added.

NO-CONTACT DELIVERY 
Deliveries are now left at your door by default and you have the choice to select “Hand it to me” if you prefer. If a no-contact delivery is requested, the Dasher will know you want them to leave your food in a safe place and alert you when it’s ready for pickup. 

SCHEDULE DELIVERIES
Advance ordering allows you to get your food when it's most convenient for you.

REAL-TIME TRACKING
See when your order will arrive. From food quality to prep-times to traffic to weather, we've factored in all the elements that come between you and your food.

NO MINIMUMS
Order as little or as much as you want.

PAYMENT
Conveniently pay via Apple Pay or credit card.

ABOUT DOORDASH
DoorDash is a technology company that connects people with the best in their cities. We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live. We started this by facilitating door-to-door delivery, but we see this as just the beginning of connecting people with possibility -- easy evenings, happier days, bigger savings accounts, wider nets and stronger communities.

Growing every day and currently serving over 4,000 cities across the United States, Puerto Rico, Canada, and Australia.

Visit doordash.com to learn more.
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