51
poor

DoorDash - Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
72%
Android
4564 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
1740 Reports
User Feedback
28%
iOS
1740 Reports
72%
Android
4564 Reports
DoorDash - Food Delivery - Latest Quality Issues
Android
Dec 6, 2022
They charge you before cancelling your order and then only issue refunds in doordash credits
Android
Dec 6, 2022
app sucks!! glitches too many times and makes using it inconvenient
Android
Dec 6, 2022
Don't use this app unless you enjoy a headache. First order was cancelled and i got no explanation as to why only that I'd get my money back. Food delivery apps in general are a pain but doordash hasnbeen nothing but a headache.
Android
Dec 6, 2022
App is constantly freezing my entire phone after recent Android update. UI becomes unresponsive, barely able to restart my phone to fix. Has not been any better with app updates.
Android
Dec 6, 2022
wants me to spend more money then I plan. so it tries to confuse me.
Android
Dec 6, 2022
Good, but when you go to order something, they give you additional hidden fees. I even pay for door dash plus so I don't understand why they do that.
Android
Dec 6, 2022
Door dash service is good but the App is definitely not. App - make the whole phone lag. I changed the review from 5 star to 1. This review is completely based on the app not the doordash purchase experience. It took a while to analyze what's causing this, and cornered down to this app. I uninstalled Facebook as well since I saw meta service running behind when I was troubleshooting. Going to order and do the transactions via web browser. Not going to use the app.
Android
Dec 6, 2022
I have to re login every time I open the app, and it's driving me crazy. then I was forced to sign up for dash pass even though I didn't want it. I only use this app if the restaurant I'm ordering from isn't on Uber eats.
Android
Dec 6, 2022
only gets 70% of your orders correct so I only use it when it's just me lol
DoorDash - Food Delivery - Product Description
Delivery anywhere you are. DoorDash offers the greatest selection of your favorite local and national restaurants -- more than 310,000 menus across 4,000+ cities in the U.S.,Canada and Australia. Spend more time doing the things you love -- we'll take care of the rest.

YOUR FAVORITE RESTAURANTS JUST A FEW TAPS AWAY
Choose from a huge variety of cuisines, from your local sushi spot to the comfort food you crave. Get your favorite meals faster with quick and easy ordering.

SUBSCRIBE TO DASHPASS
DashPass offers lower service fees and $0 delivery fees, with thousands of local restaurants recently added.

NO-CONTACT DELIVERY 
Deliveries are now left at your door by default and you have the choice to select “Hand it to me” if you prefer. If a no-contact delivery is requested, the Dasher will know you want them to leave your food in a safe place and alert you when it’s ready for pickup. 

SCHEDULE DELIVERIES
Advance ordering allows you to get your food when it's most convenient for you.

REAL-TIME TRACKING
See when your order will arrive. From food quality to prep-times to traffic to weather, we've factored in all the elements that come between you and your food.

NO MINIMUMS
Order as little or as much as you want.

PAYMENT
Conveniently pay via Apple Pay or credit card.

ABOUT DOORDASH
DoorDash is a technology company that connects people with the best in their cities. We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live. We started this by facilitating door-to-door delivery, but we see this as just the beginning of connecting people with possibility -- easy evenings, happier days, bigger savings accounts, wider nets and stronger communities.

Growing every day and currently serving over 4,000 cities across the United States, Puerto Rico, Canada, and Australia.

Visit doordash.com to learn more.
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