Quality degradation at DoorDash - Driver  
Users report higher volume of Quality Issues than usual
30
poor

DoorDash - Driver | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
2258 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
470 Reports
User Feedback
17%
iOS
470 Reports
83%
Android
2258 Reports
DoorDash - Driver - Latest Quality Issues
Android
Aug 18, 2022
Can't sign in I keep getting thrown right back to the sign in screen I'm so upset. I can sign in on other phones but not my new one.
Android
Aug 18, 2022
No orders after hours of waiting per usual. 5 dollar offers for 20 mile round trip deliveries. Now there's literally no way to get a hold of Dasher support. The doordash company is just stupid, period. Y'all do everything in your power to screw everyone that uses this platform, especially us dashers. What a bunch of lazy good for nothings. Y'all fix no problems, yet you still get paid, yet we can't even get problems resolved which means we don't get paid. You guys are trash and selfish
Android
Aug 18, 2022
ARE YOU KIDDING ME?! ARE YOU FREAKING KIDDING ME?!?! EVERYTHING WAS WORKING JUST FREAKING FINE AND DANDY! AND I WAS ENJOYING THE FACT THAT I CAN WORK AND EARN SOME MONEY; THIS APP WILL GLITCH LIKE LIKE A MOTHER @#$%÷= WHEN YOU GO TO PICK UP A MCDONALD'S ORDER AND MESS UP YOUR ENTIRE PHONE! ITS DOING IT TO ME RIGHT NOW! I CANT PICK UP AN ORDER BECAUSE ITS GLITCHING OUT!!! THIS IS TWICE IN A FREAKING ROW ALREADY!! PLEASE FIX YOUR APP!!!!
Android
Aug 18, 2022
While it's buggy at times, especially at peak times. I've got some bad ones... Pops up with $45 order going 6mi but it shows me the last 3 seconds because of how congested both roads and wifi are and won't register I hit the accept button. I nearly threw my phone. My GPS marker sticks to the last place I switched screens occasionally. Can we get a report an app malfunctioning button? Instead of "everything looks good on our end"..... Take direction from users, they deal with the issue the most.
Android
Aug 18, 2022
Why do you all bother with your reviews? Isn't it odd to anyone else that not 1 customer representative has ever responded to an issue of the massive negative reviews?
Android
Aug 18, 2022
This app would be great if they would STOP UPDATING IT ALMOST EVERY OTHER DAY. They don't want a certain app to work so they are screwing up their app and screwing over the drivers they do not care about
Android
Aug 18, 2022
Have to force stop and restart the app literally every time I exit to the home screen or another app. I'm patient but this is getting ridiculous.
Android
Aug 18, 2022
I make good money doing this, and it's very user friendly, but the app stops working often, lost a few orders today because it wouldn't let me accept the orders!
Android
Aug 18, 2022
The app itself is poor. Most of the time it causes my phone to crash resulting in a restart. If you deliver outside of area you have to restart your phone again. Waiting hours for a single delivery, not even worth taking. I have been doing this for 3 years. This year being the worst overall. Base pay used to be $3.75 in my area plus peak pay, resulted in breaking even or sometimes on top. Now it's $2.00 flat with no peak pay, ever! with no decent tips resulting in a huge loss of money.
DoorDash - Driver - Product Description
Enjoy the freedom to be your own boss and earn money on your schedule. Plus, get 100% of your tips, always.

*    EARN WITH NUMBER ONE   *
Make money delivering with the #1 Food & Drink Delivery app, available in 7,000+ cities.

*   GET PAID FAST   *
Cash out daily, get free weekly direct deposits, or get daily deposits with no fee using DasherDirect Business Prepaid Visa Card.

 *   START RIGHT NOW   *
Sign up to deliver in minutes. You only need your smartphone and transportation (bike, car, scooter, or motorcycle) to start.

*   BE SUPPORTED   *
Your app will show you where you’re going and when to get there. Plus 24/7 help is available if you need it.

*   SET YOUR OWN SCHEDULE   *
Choose your own hours and enjoy flexibility over hourly, seasonal, or full-time work. Start and stop whenever you want.

*   FIND WORK NEAR YOU   *
Work wherever you want. DoorDash is available in 4,000+ cities across the U.S., Canada, and even Australia. In select markets, you’ll be able to accept orders from Caviar, too!

*   RESTAURANTS AND MORE   *
Make money by completing deliveries from restaurants, convenience stores, grocery stores, and pet stores, too. 


DoorDash is available in over 7,000 cities in all 50 U.S. states, including Washington, D.C. and Puerto Rico; over 80 cities in Canada; and Melbourne, Australia, with more coming soon. 

Find out if we’re in your area and learn more here: doordash.com/dasher/signup

Caviar Couriers can sign up using the DoorDash - Driver app


 
The DasherDirect Business Prepaid Visa Card is issued by Stride Bank, N.A., member FDIC, pursuant to license from Visa U.S.A. Inc.
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