DPD
DPD at a glanceDPD (Lifestyle) has a unitQ Score of 17 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 3 points from 20 in the previous 30 days. The score draws on 635 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Unsatisfactory Behavior, Can't Contact Customer Support and Difficult to Navigate UI.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 33 % 212 Reports
- Android
- 67 % 423 Reports
Top feedback themes
- Customer Support & SuccessConductUnsatisfactory Behavior
- Customer Support & SuccessContactCan't Contact Customer Support
- ApplicationUser InterfaceDifficult to Navigate UI
- OrderDeliveryOrder Not Delivered
- Customer Support & SuccessConductNo Response or Help Received
About DPD
What is DPD?
The DPD app is a mobile application from DPD, a delivery service under the geopost.com domain, that helps users track their packages in real-time. With the DPD app, you can easily arrange deliveries, manage shipments, and receive updates about your orders right from your smartphone.
Is DPD safe?
The DPD app from Geopost offers functionalities that can be useful but raises safety concerns, especially for younger users. It collects personal data, which has been affected by recent cybersecurity incidents, highlighting risks of unauthorized access and potential misuse. While Geopost adheres to GDPR for protection, users should be cautious about personal information shared, as data misuse could lead to phishing attempts.
Who owns DPD app?
The DPD app is owned by Geopost, which is a subsidiary of La Poste Groupe. La Poste Groupe is a public-owned limited company in France.