68
fair
DSW Designer Shoe Warehouse | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
62%
Android
73 Reports
73 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
45 Reports
45 Reports
User Feedback
38%
iOS
45 Reports
45 Reports
62%
Android
73 Reports
73 Reports
DSW Designer Shoe Warehouse - Latest Quality Issues
iOS
Apr 25, 2024
Disappointed
Took my $10 yearly perk away WHILE I was checking out!! Low
Android
Apr 25, 2024
OK. It doesn't show the color of the shoe interested in when u click on it all the way threw while looking at it. And the shoe has to be in original position to change the color if that option is available.
iOS
Apr 26, 2024
JARatliff
Service is terrible. Could not get 15% discount that took me to the website in the first place. It said to review order and it wouldn't go through. Then tried to call and was a 36 minute wait. Finally started over and did not get the discount.
iOS
Apr 26, 2024
Website not user friendly!
Had trouble with trying to login and pay for my order.
iOS
Apr 27, 2024
Freezes
It always freezes I end up not buying because of all the hassle it becomes
iOS
Apr 28, 2024
Falsified your 15% off
Falsified and made me believe I was getting 15% off. I told 2 of my girl friends to order sone shoes and they ordered and found out it was t 15% off and canceled their orders and bought same exact shoes for about $30 less. Don't believe I will order from you again. I was in a rush this time so I paid over $109 for one day of wearing. Not cool!
iOS
Apr 29, 2024
Some difficulty with online ordering.
I tried ordering twice; second time it went through. First time I got a failure message. Not sure why.
iOS
May 1, 2024
Your one 800 number and service is awful!
Your business must be wonderful, but I had to wait online 16 minutes to place an order only to speak with someone who I could barely understand and was not able to help me awful awful!
iOS
May 2, 2024
They messed up my order—poor job of making up for it.
There was an error on their end with my order, and the compensation for the error on their end was a fraction of the original cost/price reduction I'd received on the original order. Shady and crappy.
DSW Designer Shoe Warehouse - Product Description
The DSW Designer Shoe Warehouse app delivers a full shopping experience with fast, easy checkout. DSW VIP members can easily access account information, including available Rewards. DSW has thousands of shoes, handbags and accessories for women, men and kids - all at your fingertips! Download the free DSW Designer Shoe Warehouse app for: • Easy shopping: Find the latest shoes for women, men and kids from all your favorite brands. Shop and purchase your new favorite shoes with our easy, streamlined checkout process. • VIP access: Track your Rewards and points all in one place. Scan your VIP member card and other offers right from the app when in store (or use them directly in the app or online) • In-store pick-up: See if the shoes you want are available before visiting your DSW store. Buy on the app and pick up in store! • Store locations: Check out the DSW store locator for instant directions and store hours. • Clearance Calculator: Use the Clearance Calculator in store to see the exact price you'll pay (and how much you'll save!) • Product scanning: Can't find your size or color in a DSW store? Scan the barcode to find it on dsw.com, read reviews and see product information. California Privacy: California residents can find DSW’s California Privacy Notice here: https://www.dsw.com/en/us/legal/california-privacy-notice
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