Duo Mobile
Duo Mobile at a glanceDuo Mobile (Business) has a unitQ Score of 59 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 4 points from 63 in the previous 30 days. The score draws on 195 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Too Many Or Unwanted Notifications and Can't Log In.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 4 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 62 % 121 Reports
- Android
- 38 % 74 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationNotificationsToo Many Or Unwanted Notifications
- ApplicationLoginCan't Log In
- Customer Support & SuccessConductNo Response or Help Received
- Trust & SafetyFraud / AllAccount Compromised
About Duo Mobile
What is Duo Mobile?
The Duo Mobile app is a security application developed by Cisco that helps users log into apps and websites by providing a second layer of authentication. This means that when you use the Duo Mobile app, it adds extra protection to your accounts, making it harder for unauthorized people to access them.
Is Duo Mobile safe?
Duo Mobile is generally safe for use, including by younger audiences, as it provides multi-factor authentication that enhances security. However, users must be aware of potential risks, such as the app being exposed if a phone is unlocked, which can compromise security. Additionally, while Duo does not access personal data like contacts or messages, understanding the security implications of two-factor authentication is essential for all users.
Who owns Duo Mobile app?
The Duo Mobile app is owned by Cisco, a multinational technology company that specializes in networking hardware and software. Cisco acquired Duo Security, the developer of Duo Mobile, in 2018, integrating it into their cybersecurity solutions.