Quality degradation at Duo Mobile  
Users report higher volume of Quality Issues than usual
36
poor

Duo Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-23 Points Past 7 Days
Category: Business
Work at Duo Security? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Duo Security? Unlock additional insights
Android unitQ Score
Android User Feedback
76%
Android
328 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
102 Reports
User Feedback
24%
iOS
102 Reports
76%
Android
328 Reports
Duo Mobile - Latest Quality Issues
Android
May 5, 2021
Push just doesn't come. As a result, I can't make a deposit
Android
May 5, 2021
I didn't like it. I've started it on my Instagram, and now I can't log in. The codes the app emits do not work, not to mention q the app is all in English
Android
May 5, 2021
Connecting new phone does't work, scan code is not recognized.
Android
May 5, 2021
I accidently deleted this app now i cant login to my instagram without any codes please gelp im stuck
Android
May 4, 2021
I've used it before on an iPhone, switched phones and got into my IG and Facebook without problems. But I was muused last week, bought another phone, but I can not access my account, because at all times the invalid code. I use my Instagram for work, and I'm being harmed by not being able to access my account! Someone give me a light please!!
iOS
May 4, 2021
Useless tool
I don't know why my school needs that rubbishy APP, it requires me to log in many many times during my tutorial, I hate that, I can't even focus on study
Android
May 4, 2021
Horrible I had to format my phone and lost access to my Instagram and Facebook.
iOS
May 4, 2021
My school forced me to use this
No one cares about me enough to try to hack me. The much bigger risk is that I forget my password and lose access to my accounts! This is happened to me many times because of these stupid mandatory changes and is WAY WORSE HARMFUL than the risk of actually being hacked. These “security features” make simple services a PAIN. And they commonly LOCK YOU OUT OF YOUR OWN ACCOUNT. I changed my phone number recently, and this has caused me to get LOCKED OUT of many basic services that require these stupid “two factor authentication” YEARS worth of information GONE because of “Security” What a joke! Also, why should I trust YOU with m my information? Because I DON'T, and I should have the right to NOT give it to you! Many services now make me change my password and use special characters which means I'm much more likely to forget it, losing all of my information! Stop forcing people to use these. They don't make you safer, they just make your life more annoying and more likely to lose your information due to you forgetting your needlessly complicated password. Listen to the people. I wish I could give you and companies like you 0 stars but I can't
iOS
May 4, 2021
Terrible process
How do you even enroll in this stupid app. Our school is making us use this for some reason as if passwords are not enough, but the site does even tell you how to enroll for the service. To better duo!
Duo Mobile - Product Description
Duo Mobile works with Duo Security's two-factor authentication service to make logins more secure. The application generates passcodes for login and can receive push notifications for easy, one-tap authentication on your iPhone, iPad, or Apple Watch.

Additionally, you can use Duo Mobile to manage two-factor authentication for other application and web services that make use of passcodes.

Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. You will receive an activation link as part of Duo's enrollment process. You may add third-party accounts at any time.

License agreements for third-party Open Source libraries used in Duo Mobile can be found at https://www.duosecurity.com/legal/open-source-licenses.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners