Quality degradation at eero home wifi system  
Users report higher volume of Quality Issues than usual
50
poor

eero home wifi system | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
39 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
24 Reports
User Feedback
38%
iOS
24 Reports
62%
Android
39 Reports
eero home wifi system - Latest Quality Issues
Android
May 5, 2021
Lacking in features and functionality compared to iOS app. iOS app is regularly updated first and the new features in this latest update are not there for Android users. (Link speed of wired eeros, Guest devices aren't easily identifiable) Please improve the experience so it's identical to the iOS app. Support is a black hole
iOS
May 4, 2021
Crapp crashes attempting login
Setup impossible won't connect to Amazon account without error.
iOS
May 4, 2021
New eero
Easy setup, kept Internet name and password the same and all my devices connected. WiFi speed is just as fast as signal coming in.
iOS
May 4, 2021
Latest update losing connection
Since updating app it is consistently unable to connect and requires restarting.
iOS
May 2, 2021
Band steering doesn’t work
It's a joke. My switch never connects to 5G
iOS
May 2, 2021
Crashes too often
You would think as often as their routers lose the WAN side of the network they would add facial recognition to their app so I don't have to type all my credentials every other day. Even better add the ability to login on the LAN side so I don't have to turn the WiFi off on my phone to get the internet to login to my local router.
iOS
May 1, 2021
Ad Blocking blocks out Xbox Acheivements
The app/system is amazing. Ad blocking works so well to block adds. Unfortunately it works too well. It also blocks Xbox Achievements! If Ad blocking is turned on, you miss the Achievement, as the trigger never makes it through somehow. Even after turning ad blocking off those Achievements are gone forever. Most of them are a one-time window opportunity. Eero PLEASE fix this so I can use ad blocking again and not miss out. Add a white list or something specific to allow this particular data through.
iOS
May 1, 2021
terrible user interface
really dropped the ball here. it seems the time you spent overdesigning your packaging would have been better spent on the interface.
iOS
Apr 30, 2021
Getting worse to push subscriptions
Eero/Amazon are removing features or moving them behind the Eero Secure (monthly subscription), for example historical bandwidth and speed — which has always been useful. Shame on you Eero.
eero home wifi system - Product Description
The eero app allows you to easily set up and manage your eero WiFi system (sold separately).
 
The world’s first home WiFi system, eero blankets your home in fast, reliable WiFi. eero stays new and gets better with frequent software updates, improving performance, while also bringing new features and security improvements. It’s simple to setup and easy to manage. With a network that expands as far as you need, you’ll finally be able to stream, work, and play, from every corner of your home — and from the backyard, too. 
 
eero features:
- Setup in under 10 minutes
- Automatic updates with new features, performance improvements, and the latest security standards
- View and manage your network from anywhere
- Easily and securely share your network with guests
- Schedule or pause internet access to manage screen time
- Block devices from using your network 
- eero Secure - a subscription service that includes advanced security, additional parental controls, and VIP access to our team of WiFi experts
 
We want to hear your feedback. For any feature requests or thoughts on how we can improve, reach out at support@eero.com.
 
eero is currently only available for purchase in the US and this app requires a US phone number to create an account.

By using this app, you agree to eero’s Terms of Service (https://eero.com/legal/tos) and Privacy Policy (https://eero.com/legal/privacy).
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