49
poor

eero home wifi system | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
49 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
34%
Android
20 Reports
iOS unitQ Score
iOS User Feedback
66%
iOS
39 Reports
User Feedback
66%
iOS
39 Reports
34%
Android
20 Reports
eero home wifi system - Latest Quality Issues
iOS
Oct 24, 2021
Works fine but need fixes and improvements
The app works fine when it actually works.. offers useful information. An option for drilling into details to know what was the actual threat or content/url blocked would make it lot more useful. Problem with the app is that if something broken it misbehaves completely. e.g. when my modem was down, the app couldn't show what the actual problem was. Instead the buttons became non responsive, the status was showing online etc. Hope eero will fix these glaring glitches soon.
Android
Oct 24, 2021
Did not work for me, returned eero 6.
iOS
Oct 23, 2021
Returning the hardware
The network seems to be working however after a iphone reset the app wont connect.keeps trying to setup a new system Hard reset the devices doesnt work Ugh. I dont need to waste more time on this mess
iOS
Oct 22, 2021
Very buggy
Logs you out of the app about once per day which is a pain as the login process is laborious already.
Android
Oct 22, 2021
It won't even let me sign up, but says I haven't put in the country code when I have
iOS
Oct 20, 2021
Terrible experience
I swear our connection got worse as soon as RCN installed this. On top of that, the app itself is unhelpful. When clicking the “Check Eeros” button on the homepage, it says my internet is offline. When I then click the internet link, it says, “online” and that my internet is super fast. Of course, when I run the speed test, it says I'm offline. I've had a terrible experience with Eeros.
iOS
Oct 20, 2021
Worst system ever
Eero is the worst system I have ever used. It constantly overheats, one of them just powers itself on and off over again. Constant issues, never again.
iOS
Oct 20, 2021
Always logs off
This app was great until I updated my iOS. Now it's always logging me out of the app. Very annoying when it never used to do that before.
Android
Oct 17, 2021
So much for easy to install/set-up!!!! Its on my phone but says my email is incorrect And I want ti on my laptop but cant because it says already installed, but on my phone, not laptop!!!!
eero home wifi system - Product Description
The eero app allows you to easily set up and manage your eero WiFi system (sold separately).
 
The world’s first home WiFi system, eero blankets your home in fast, reliable WiFi. eero stays new and gets better with frequent software updates, improving performance, while also bringing new features and security improvements. It’s simple to setup and easy to manage. With a network that expands as far as you need, you’ll finally be able to stream, work, and play, from every corner of your home — and from the backyard, too. 
 
eero features:
- Setup in under 10 minutes
- Automatic updates with new features, performance improvements, and the latest security standards
- View and manage your network from anywhere
- Easily and securely share your network with guests
- Schedule or pause internet access to manage screen time
- Block devices from using your network 
- eero Secure - a subscription service that includes advanced security, additional parental controls, and VIP access to our team of WiFi experts
 
We want to hear your feedback. For any feature requests or thoughts on how we can improve, reach out at support@eero.com.
 
eero is currently only available for purchase in the US and this app requires a US phone number to create an account.

By using this app, you agree to eero’s Terms of Service (https://eero.com/legal/tos) and Privacy Policy (https://eero.com/legal/privacy).
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