60
poor

eero home wifi system | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
17 Points Past 7 Days
Category: Lifestyle
Work at eero LLC? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at eero LLC? Unlock additional insights
Android unitQ Score
Android User Feedback
70%
Android
40 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
17 Reports
User Feedback
30%
iOS
17 Reports
70%
Android
40 Reports
eero home wifi system - Latest Quality Issues
Android
Aug 16, 2022
After downloading the app I received multiple spam in my text
iOS
Aug 15, 2022
Garbage
Stop. Just stop now and get anything else. This eero system is garbage. The router is completely useless if trying to connect a network switch to hardwire anything! It simply fails. Even without a switch attached, it goes offline 100 times a day and constantly Ned's to be “reset” by unplugging. Customer support is useless and they believe it's normal to have to follow 20 troubleshooting steps every 30 minutes to keep your network up and running. Complete trash straight out of the box. I had a replacement system sent direct from eero, and SAME GARBAGE. Can't support Ethernet connection at all and backhaul is a complete lie. This is lemon.
Android
Aug 14, 2022
Everything works good except my daughter's desktop for her homeschooling. It takes forever for it to load and then by that time it's already timed out. It's very frustrating. And you can't separate the 5.0 GHz from the 2.4 GHz. Is there something I can do to make it work right.
iOS
Aug 12, 2022
Decent application but too many paid features
Too many basic router features require a subscription. I find it's too much considering the already high price of the devices.
iOS
Aug 12, 2022
Doesn’t work
It's terrible software. Plus, eero hardware only works with modem. So useless device and software
Android
Aug 12, 2022
My internet service is out yet the speed test shows like 340 Mbps download speed! This app is barely usable/useful!
Android
Aug 11, 2022
App crashes any time I try to open settings
Android
Aug 11, 2022
It won't even download.
iOS
Aug 10, 2022
Useless
This app is good for showing what devices are connected when there’s a connection, but it stops there. For disconnections, not one button works, not even the contact support button at the bottom of the disconnection notice. I actually resent having this app on my phone taking up space, and am starting to realize nothing would be different if I deleted it.
eero home wifi system - Product Description
The eero app allows you to easily set up and manage your eero WiFi system (sold separately).
 
The world’s first home WiFi system, eero blankets your home in fast, reliable WiFi. eero stays new and gets better with frequent software updates, improving performance, while also bringing new features and security improvements. It’s simple to setup and easy to manage. With a network that expands as far as you need, you’ll finally be able to stream, work, and play, from every corner of your home — and from the backyard, too. 
 
eero features:
- Setup in under 10 minutes
- Automatic updates with new features, performance improvements, and the latest security standards
- View and manage your network from anywhere
- Easily and securely share your network with guests
- Schedule or pause internet access to manage screen time
- Block devices from using your network 
- eero Secure - a subscription service that includes advanced security, additional parental controls, and VIP access to our team of WiFi experts
 
We want to hear your feedback. For any feature requests or thoughts on how we can improve, reach out at support@eero.com.
 
eero is currently only available for purchase in the US and this app requires a US phone number to create an account.

By using this app, you agree to eero’s Terms of Service (https://eero.com/legal/tos) and Privacy Policy (https://eero.com/legal/privacy).
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners