89
good

eero wifi system | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
176 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
37 Reports
User Feedback
17%
iOS
37 Reports
83%
Android
176 Reports
eero wifi system - Latest Quality Issues
iOS
Apr 10, 2024
Connection fail at set up
Would be great if it did not fail to connect after you log in and connect gateway!
Android
Apr 10, 2024
took too long to set up and engineer was having a hard time getting it to work
Android
Apr 10, 2024
after the last upgrade to v7.2 2-16, my lg hu80la projector won't reliably connect to mesh wifi.
Android
Apr 10, 2024
I would give it a one star if I could, mothers so very fuggin annoying with this app being on here.
iOS
Apr 11, 2024
False info
The app will tell you everything is fine and working even though I don't have any internet connection.
Android
Apr 12, 2024
Opened install. Still waiting ........ and still waiting¬
iOS
Apr 13, 2024
My eero
To say I'm impressed would not quite be right. I bought the system because I have poor internet receptivity in my bedroom, with my set up in my living room. The first time I tried to set it up, I couldn't get it to work and was unable to find anyway to talk to a real person about my problem. When you go to the ask for help section on line, it gives you a list of option questions and pre scripted answers. The website shows beautiful people with headsets on talking to people on the phone…. I could find no place on the website it be able to discuss my problem. 3 months later. It's a new day and I have had the internet people out to work on my tv and internet. Everything looks great. It's time to try and connect my eero again. After much effort and getting no recognition of my eero online. I once again check the website and whamo… still no one to talk to. After controlling my deep desire to place the entire unit in a fire pit and dance around while it burns, I remembered I paid $200 for it at Best Buy. So I tried one more time, but this time I said a prayer before I started….. unbelievable it connected. So now it's time to set up my bedroom….. get ready….. because everything goes great…. It's set up…. And then I get a message that I need to move it closer to the main unit because there is probably a wall blocking my signal. What did I pay $200 for….. Thanks eero, you solved my problem completely…NOT DON M FROM TEXAS
Android
Apr 13, 2024
Constant issues using eero.
Android
Apr 14, 2024
Can't even log into the device because the service guy never logged out. And no support option since it keeps saying a browser must be installed to open link. I get it's supposed to make it helpful and useful.. but I can't even log into my own device
eero wifi system - Product Description
The eero app allows you to easily set up and manage your eero WiFi system (sold separately).

The world’s first home WiFi system, eero blankets your home in fast, reliable WiFi. eero stays new and gets better with frequent software updates, improving performance, while also bringing new features and security improvements. It’s simple to set up and easy to manage. With a network that expands as far as you need, you’ll finally be able to stream, work, and play, from every corner of your home — and from the backyard, too.

eero features:
- Setup in minutes
- Automatic updates with new features, performance improvements, and the latest eero security standards
- View and manage your network from anywhere
- Easily and securely share your network with guests
- Schedule or pause internet access to manage screen time
- Block devices from using your network
- eero Plus (sold separately) - a subscription service that includes advanced security, additional parental controls, and VIP access to our team of WiFi experts. It also includes a suite of online security solutions, including a password manager, antivirus software, and a VPN powered by Guardian.

We want to hear your feedback. For any feature requests or thoughts on how we can improve, reach out at support@eero.com.

By using this app, you agree to eero’s Terms of Service (https://eero.com/legal/tos) and Privacy Policy (https://eero.com/legal/privacy).
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