46
poor

Evri | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
27%
Android
241 Reports
iOS unitQ Score
iOS User Feedback
73%
iOS
651 Reports
User Feedback
73%
iOS
651 Reports
27%
Android
241 Reports
Evri - Latest Quality Issues
iOS
Dec 1, 2022
says no internet connection
trying to set up an account to find a missing parcel but what a surprise it says not connected to internet, how has app downloaded then, tried on 4g 5g and wi-fi and on phone hotspot, what a waste of my time, i shall avoid buying anything that uses evri
Android
Dec 1, 2022
Evrei delivery late. Worst delivery company ever. Delayed, delayed, delayed. BETWEEN 5-7 DAYS. Impossible company
iOS
Dec 1, 2022
Delivery of the package
Hi, Unfortunately, I had to mark the service down due to the fact that package hasn't been delivered to the address on the package, has been left in the corridors of the property that has the same post code however courier didn't make any attempt to deliver it to the receiver at the address on the package as someone was at home all day along. Luckily, the parcel wasn't taken by a stranger and we managed to find it. Please address with courier to check address carefully and deliver accordingly. Regards,NAME_REMOVED
iOS
Dec 1, 2022
Parcel was not delivered
My parcel shows it was delivered when infact it went to the wrong block of flats altogether! I've been unsuccessful in retrieving it and it seems the second parcel of two has gone the same way It went to block numbered 52/63 and I'm in block 64/74 The parcel clearly shows tithe flat number in the photo that was taken by the courier so they clearly cannot read
Android
Dec 2, 2022
Worse company delivery in uk if you have parcel for delivery you will be se on tracking number bolshit like sorry we can deliver because was road accident and after 3 weeks still not delivery parcel. 0 contact
Android
Dec 2, 2022
Been using this app a few years now with no issues until now , when after adding all the details to send my parcel , when clicking on send after entering the recipient's mobile number , the send is not gone dark blue despite all fields done .Had to uninstall . Will go online with my laptop and do it .
Android
Dec 2, 2022
This delivery service is the worst . It's like a social experiment to see how mucht hey can torture people. Their inefficiency is astonishing. No way of knowing if an actual human works there.
Android
Dec 2, 2022
Can't get past the first page, as the continue box is over the T/C box to tick. Noticed that someone else raised this a month ago and yet it is still useless....
Android
Dec 2, 2022
Can't open app
Evri - Product Description
It’s our mission to offer the most convenient way to send, receive and return parcels without costing the earth. Whatever your parcel needs, wherever you are, you’ll get all this – and more – with our award-winning app.
Send
We’ll make sure your parcel goes where it needs to go. We offer great value, with competitive prices for standard and next day delivery.
Convenience
Just drop off your parcel at your nearest Evri ParcelShop or Locker and we’ll do the rest. Or arrange for one of our friendly couriers to pick it up from your home.
Divert
Not going to be in? Change of plans? No problem – it’s easy to divert to a ParcelShop or Locker.
Tracking
You’re on the right track with us. You can see where your parcel is at every stage of its journey.
Take control
Whether you want your parcel delivered to your doorstep, a nominated safe place or a favourite neighbour, use the My places feature to set your personal preferences.
Returns
If it’s not quite right, it’s easy to return an item for free to many of the UK’s top retailers. Arrange a courier collection or drop off at a ParcelShop or Locker.
Evri Video
If you can’t be there in person, make your parcel more personal by sending a video message with it.
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