82
good

Evri | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Hermes Parcelnet Ltd? Unlock additional insights
Android unitQ Score
Android User Feedback
100%
Android
202 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
202 Reports
Evri - Latest Quality Issues
Android
Jul 20, 2024
Worst ever Experience with Evri Services. They lost my Ebay parcel and am trying to complain about it, No one us available for my lost parcel enquiry. In Chat they said we will be in touch with you in 24 hours and it is 14 days gone but no response i have refunded to buyer his amount i have lost my item and evri also charged me when i buy their service. At the end just i am the person who bear loss only. I will suggest Royal mail to guys, don't waste your time and money Thanks
Android
Jul 20, 2024
Very bad service
Android
Jul 21, 2024
Sometimes parcels thrown over my fence not delivered properly
Android
Jul 22, 2024
Very poor service you can not even get to a customer care worker only automated service that's poor I would go for inpost instead.
Android
Jul 23, 2024
The only thing is where are all my items from Temu, Temu has sent me my item but the item has been with you for so long, the only thing you saying is been on the way for so long and when has I call nobody answered.
Android
Jul 23, 2024
Won't recognise parcelshop receipt. Email dev several weeks ago to report the issue, no response. After entering the receipt number several times, it finally gets recognised. Well annoying.
Android
Jul 23, 2024
unfortunately in three weeks time 4 parcel has lost on half way with evri. Customer waiting and i am as sellers loosing. Contact to evri robot answers without any help and their phone number also not helpful at all. disappointed
Android
Jul 24, 2024
Can't view parcel shop info
Android
Jul 25, 2024
Worst experience. I had to return the order. Requested for pick up and paid for it. No one came and when i checked it said that i didnt want it to be picked up. I reached out and they gave me option to drop at parcelshop. I dropped there on Wednesday 17th july. Until now its not picked up from there. Since its not returned in time. I have to pay for things which i dont even have. Extremely poor customer service
Evri - Product Description
It’s our mission to offer the most convenient way to send, receive and return parcels without costing the earth. Whatever your parcel needs, wherever you are, you’ll get all this – and more – with our award-winning app.
Send
We’ll make sure your parcel goes where it needs to go. We offer great value, with competitive prices for standard and next day delivery.
Convenience
Just drop off your parcel at your nearest Evri ParcelShop or Locker and we’ll do the rest. Or arrange for one of our friendly couriers to pick it up from your home.
Divert
Not going to be in? Change of plans? No problem – it’s easy to divert to a ParcelShop or Locker.
Tracking
You’re on the right track with us. You can see where your parcel is at every stage of its journey.
Take control
Whether you want your parcel delivered to your doorstep, a nominated safe place or a favourite neighbour, use the My places feature to set your personal preferences.
Returns
If it’s not quite right, it’s easy to return an item for free to many of the UK’s top retailers. Arrange a courier collection or drop off at a ParcelShop or Locker.
Evri Video
If you can’t be there in person, make your parcel more personal by sending a video message with it.
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