71
good

Evri | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
211 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
28 Reports
User Feedback
12%
iOS
28 Reports
88%
Android
211 Reports
Evri - Latest Quality Issues
Android
Feb 16, 2024
Appauling Service. Waited 4 days for a next day delivery, still nothing....Then on the Evri App it states it was delivered at MIDNIGHT, left with no tracking location & no photographic evidence...How crazy is that...Evri now supposedly delivering parcels at MIDNIGHT ! That's definitely a new one, or is it April Fools Day already... Er me thinks not!
Android
Feb 16, 2024
Why does the desktop site and app link with each other I'd have thought once your logged in parcels and tracking details would be there
Android
Feb 16, 2024
I suppose to receive a parcel last month and the driver leave it somewhere else says it was delivered,but not to me to some one else. I contact the customer service 3 times during this month to see what is happening with my parcel and no one responded back, so big f.......king Evri like this they treat their clients. I don't want to say nothing more because I get mad for nothing, Evri is f.......king s......t
Android
Feb 17, 2024
The tracking is fine, the app itself shows an option to enable push notifications EVERY SINGLE TIME I OPEN IT. I do not want push notifications, I select "No" every time and it still shows the pop up EVERY SINGLE TIME. There are no settings regarding notifications, this is incredible annoying
iOS
Feb 17, 2024
Terrible App
The app won't let you log in and when you do, you can't view items in your basket. Each time you go through the process of sending a parcel the payment fails. A shocking app! The website has equally as poor issues.
Android
Feb 17, 2024
No possible reach staff, just Ezra useless bot
Android
Feb 17, 2024
Even with the app, you still can't contact them
Android
Feb 18, 2024
Can you do something about deleted tracking numbers from reappearing every time I open the app pls? I don't remove the old delivered tracking numbers for them to keep coming back everytime I open the app
Android
Feb 19, 2024
Useless thay can't complete a simple delivery in the time given
Evri - Product Description
It’s our mission to offer the most convenient way to send, receive and return parcels without costing the earth. Whatever your parcel needs, wherever you are, you’ll get all this – and more – with our award-winning app.
Send
We’ll make sure your parcel goes where it needs to go. We offer great value, with competitive prices for standard and next day delivery.
Convenience
Just drop off your parcel at your nearest Evri ParcelShop or Locker and we’ll do the rest. Or arrange for one of our friendly couriers to pick it up from your home.
Divert
Not going to be in? Change of plans? No problem – it’s easy to divert to a ParcelShop or Locker.
Tracking
You’re on the right track with us. You can see where your parcel is at every stage of its journey.
Take control
Whether you want your parcel delivered to your doorstep, a nominated safe place or a favourite neighbour, use the My places feature to set your personal preferences.
Returns
If it’s not quite right, it’s easy to return an item for free to many of the UK’s top retailers. Arrange a courier collection or drop off at a ParcelShop or Locker.
Evri Video
If you can’t be there in person, make your parcel more personal by sending a video message with it.
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