Quality degradation at FamilySearch Tree  
Users report higher volume of Quality Issues than usual
64
poor

FamilySearch Tree | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-17 Points Past 7 Days
Category: Reference
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
54%
Android
84 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
71 Reports
User Feedback
46%
iOS
71 Reports
54%
Android
84 Reports
FamilySearch Tree - Latest Quality Issues
Android
Nov 25, 2022
I have more than 71,000 contributions in the past three years but is currently being impossible to use this app: it become too buggy. Creating relationship freezes miserably most of the time, place and date lists become stuck in a loop. Horrible. Several updates didn't fix issues, support seems nonexistent. Ceased to be a pleasure, started to be a pain.
Android
Nov 27, 2022
A crap I find myself with wrong data my mother is alive and gives me dead. I hope it doesn't hurt. My mother has a brother with another surname from the 1800s and absurd
iOS
Nov 27, 2022
What is happening?
I'm signed up. I try to do my first search. The little indicator spins around endlessly on a page labeled "Pedigree". Literally, this app does nothing else. I have no idea what's going on or what it's supposed to be doing, but it sure isn't doing much.
Android
Nov 28, 2022
I would have liked there to be more information to add about family members but the worst problems are that when I add relatives but adding them from a relative and not clicking on the + does not show them in the tree and then I can not put profile photos to family members
iOS
Nov 30, 2022
Worse and worse
Every update is slower, buggier, and more confusing inconsistent design. They must truly hate their users.
Android
Nov 30, 2022
Very buggy. Though I keep deleting tasks, the same ones show up minutes after. Over and over again. There is no way of getting rid of them. Preventing me from looking up specific persons.
Android
Nov 30, 2022
I did some tests does not find anyone
iOS
Nov 30, 2022
Review
This program is very difficult to find your way through. I get frustrated and give up when trying to do things. I find Ancestry much easier to work with!
iOS
Dec 1, 2022
Has a major flaw
Love this app except for it allows people to delete people - I add pics of distant family members then a person will come along new to it and delete the person and pics that I've uploaded and create a new person - there should be pop ups to merge instead of deleting - The problem seems to be with name differences - it doesn't show similar people just same name Very aggravating but a wonderful app if you don't mind your info changing every year because someone somewhere has decided to delete your stuff
FamilySearch Tree - Product Description
FamilySearch Family Tree makes it easy and convenient to discover and document your own branches of the world’s family tree while preserving family memories such as photos, written stories, and audio recordings.

Connect with your ancestors as you discover the important events and stories of their lives. As your heart turns to them, begin to collect and add your own favorite family memories to the tree for others to enjoy for generations to come. Share your family legacy with others in person or through popular social networks.

• Browse your family branches, and see portraits of relatives you’ve never seen before.
• Discover facts, documents, stories, photos, and recordings about your ancestors.
• Easily add new life details, photos, stories, and audio recordings for your relatives.
• Take your family tree with you wherever you go—the app works even without Internet access.
• The app automatically syncs with FamilySearch.org, so you can pick up where you left off on any device.

Share family stories with your children at bedtime or in the car while traveling. Learn something new about your family origins while waiting in a line. Take the app to family gatherings, and capture stories you’ve never heard before. Ask your parents and grandparents to tell you about their lives and what they remember about their deceased relatives; then record their stories using the app. Use important moments of your history as teaching aids. Watch how stories of your ancestors’ hardships, endurance, and faith help you become a better person.

FamilySearch Family Tree is always free. It’s the best way to find and share meaningful, heart-turning family stories that will make an impact on your life and the lives of your loved ones. 


NOTE: Content you provide for deceased individuals will be publicly available. See our privacy policy for more details.
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