Quality degradation at Fandango Movie Tickets & Times  
Users report higher volume of Quality Issues than usual
71
fair

Fandango Movie Tickets & Times | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
79%
Android
272 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
71 Reports
User Feedback
21%
iOS
71 Reports
79%
Android
272 Reports
Fandango Movie Tickets & Times - Latest Quality Issues
Android
Oct 23, 2021
Why tf doesn't it let me purchase tickets, dammit? All my information is right, I guess you hate money. I'll spend mine elsewhere
Android
Oct 23, 2021
EXTREMELY SLOW TO LOAD
Android
Oct 23, 2021
Lagging and glitchy right now
Android
Oct 22, 2021
the convenience fee is unfair. and the purchase points are automatically deleted after an extremely unfair short amount of time.
Android
Oct 22, 2021
the only reason it didn't get 5 stars was the card scanner does work most of the time.
Android
Oct 22, 2021
So, I though I'd download Fandango to try it again after COVID and this is what I found: It's cheaper to buy tickets straight from the theaters and that includes the booking fees (which you can't really get around anymore). The $5 credit is not a credit at all... Fandango over charges you for tix and booking fees and then gives you a $5 'credit'. Lol It's 2021, I think 3rd party movie ticket purchasing apps are going the way of the dodo. Fandango's days are numbered...
Android
Oct 22, 2021
Great app and easy to use, however it has been experiencing some error screens more frequently as of October 2021.
Android
Oct 22, 2021
I logged in to my account to check if I had any loyalty points to see Dune. I was deciding between Fandango and Atom. My loyalty points all expired, so decision made, I'll go with the better features. Bye.
Android
Oct 22, 2021
Buggy as hell. I tried several times to buy tickets for a movie, only to get an error message that I had no network connection--when I was at home with a super strong connection. Used Atom instead and got the tickets easily.
Fandango Movie Tickets & Times - Product Description
Download Fandango – the #1 movie ticketing app with over 1.5 million 5-Star Reviews! Available across iOS devices including iPhone, iPad, iMessage and Apple Watch!  Catch the newest trailers, browse Rotten Tomatoes® scores, find the latest showtimes, and buy tickets to the right movie at the right time with ticketing to more than 33,000 screens nationwide.

• BUY MOVIE TICKETS & SKIP THE BOX OFFICE LINE: Get your tickets ahead of time to secure the best seats to the year’s biggest movies with reserved seating. Save time with Mobile Tickets using your iPhone’s Apple Wallet or Apple Watch for easy, quick, and contactless entry. 

• BROWSE MOVIES: Check out the latest movies in theaters and coming soon, browse Rotten Tomatoes® scores, and be the first to know when showtimes are available with FanAlert™ email notifications. 

• WATCH MOVIE TRAILERS: Easily discover the latest trailers for new and upcoming movies. Like what you see? Just one tap to find the best seats or be notified when tickets go on sale.

• BROWSE THEATERS NEAR YOU: Find nearby theaters and showtimes instantly, view all theater amenities, and save your favorite theaters for easy access.  

• ASK SIRI: Set shortcuts to retrieve your movie tickets, view specific movie times, and check theater locations.

• PLAN THE PERFECT MOVIE NIGHT: Make and share movie plans with Fandango for iMessage. Easily split payments with friends and get paid back with PayPal or Venmo, no more IOUs. 

• WORRY-FREE REFUNDS & EXCHANGES: If plans change, you can easily refund or exchange your tickets up until showtime. Fandango customers also have the added convenience of self-processing refunds as a guest user – no account required.

• BUY TICKETS, EARN REWARDS: Join Fandango VIP+ for free and earn points with each ticket purchase.  Redeem points for a $5 reward towards movie tickets or streaming at home on FandangoNOW.  Plus, earn even more rewards when you link some of your favorite theater’s loyalty and subscription programs including AMC Stubs, Cinemark Movie Rewards, Regal Crown Club, and many more. 

Fandango’s partners are the nation’s leading exhibitors, including AMC Theatres, Regal Cinemas, Cinemark, Marcus Theatres, Harkins Theatres, and many other innovative theater chains and independent cinemas. Together, these exhibitors represent more than ninety percent of the nation's theaters with online ticketing capabilities.

By downloading, installing & using this App, you agree to Fandango's Privacy Policy (https://www.fandango.com/policies/privacy-policy) and Terms and Policies (https://www.fandango.com/policies/terms-and-policies). Do Not Sell My Personal Information: https://www.fandango.com/donotsellmyinfo. For a summary of our information practices, please see our California Notice (https://www.fandango.com/policies/privacy-policy#personal-information-we-collect-and-purposes).

Thanks for using our app!  For customer support, please visit: https://www.fandango.com/help
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