/ unitQ Score

FedEx

Business30-day average as of Nov 09, 2026

FedEx at a glanceFedEx (Business) has a unitQ Score of 30 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 6 points from 24 in the previous 30 days. The score draws on 455 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Slow Performance, Difficult to Navigate UI and Fails To Launch.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
30poor

unitQ Score 30 Day Average as of Nov 09, 2026 6 point score increase in the last 30 days

Previous 30 days24
Last 30 days30

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0204060Oct 9Oct 24Nov 80204060Oct 9Oct 24Nov 8

User Feedback

455Reports
iOS
33 % 149 Reports
Android
67 % 306 Reports

Top feedback themes

  • ApplicationStability
    Slow Performance
  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationStability
    Fails To Launch
  • ApplicationLogin
    Can't Log In
  • ApplicationSign Up
    Can't Sign Up

About FedEx

What is FedEx?

The FedEx app is a mobile application that allows users to manage their shipping and tracking needs easily. It helps you send and receive packages, track shipments in real-time, and find FedEx locations nearby.

Is FedEx safe?

The FedEx app generally prioritizes user safety through strong security measures, such as two-step verification and adherence to industry standards. However, it is not specifically aimed at younger audiences, as it does not collect personal data from users under 16. Parents should be aware of potential risks tied to data collection practices that may track user activities for advertising purposes.

Who owns FedEx app?

The FedEx app is owned by FedEx Corporation, which is an American multinational conglomerate specializing in transportation and logistics. FedEx Corporation, founded by Frederick W. Smith, operates the FedEx app to provide users with shipping and package management services.

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