90
good

FollowMyHealth® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Medical
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
54%
Android
353 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
297 Reports
User Feedback
46%
iOS
297 Reports
54%
Android
353 Reports
FollowMyHealth® - Latest Quality Issues
Android
Oct 24, 2021
There is no calendar button to add an appointment and there never has been since the app was launched. One still must call and wait 45 minutes to speak with a PSR. Fix it or get rid of it.
iOS
Oct 24, 2021
Useless
Can't pick my organization/ provider so I can't get any of my results. Making AP bad ally useless
Android
Oct 22, 2021
I've periodically checked in to see if all the clinics in my metro area have been added, no luck so far. Im an app developer and analyst and I am surprised at the lack of attention considering how much health organizations usually pay out for development and maintenance. The doctors seem angry as well that revere hasn't updated their app for my area.
iOS
Oct 21, 2021
Will not locate my healthcare clinic/hospital
Unfortunately it doesn't pull up my doctors office or hospital and this is the app that both places use for their patient portal. 🤦🏽♀️
Android
Oct 21, 2021
Can't find my md office. Super frustrating
iOS
Oct 21, 2021
Can’t type password
The login screen is broken. I use this all the time but the version update broke the Authentication process. You can't paste user name or password. Nor can you manually type the password. No characters display when typing
iOS
Oct 21, 2021
The worst app ever!
Always gives errors so I have to use the browser version! So what is the point of having this app?!
iOS
Oct 21, 2021
Basic App
Basic app, nothing that would impress you. My app stopped working today, so that's a huge disappointment because the office did NOT receive a notification that I had cancelled my appointment so I ended up being listed as a NO SHOW!!!
iOS
Oct 21, 2021
Can’t access
I have been trying to access my account but it keeps timing out, both my 4 digit code and normal login. I deleted the App and reloaded it with no access. I'm using both iPhone 12 and iPad. I found out the problem might be that I can't access it from outside the U.S. I live in the Philippines and have been using it for several years to communicate with my U.S. doctor and access my health record. Since about April/May 2021 I can't access it. Now I've been told it won't work outside the states. Why?
FollowMyHealth® - Product Description
Take control of your health information. The new and improved mobile version of your personal health record, powered by FollowMyHealth®, is easy to use and easy to navigate.
 
From the home screen, you can view your current health summary, reminders and recent account activity—and quickly click to your medical profile and profiles of family members you’re authorized to view. You also get 24/7 access for: 

• Communicating securely with your care team. 
• Scheduling appointments.
• Viewing test and lab results. 
• Requesting prescription refills.
• Managing your preferred pharmacy for prescription renewals.
• Managing connections with healthcare organization to access your health information and interact with providers.
• Paying outstanding bills and view your billing history.
• Viewing and manage your demographics, contact information, and insurance policies.

(Please note: The availability of some features may be dependent on your connected organizations.)

Take full advantage of the modern iOS features such as:

• Passcodes and Touch ID: Create a Mobile Passcode or use Touch ID to quickly and easily sign in to FollowMyHealth® Mobile. Touch ID requires iOS 8 and up. Mobile Passcode will work on any iOS device.

• Push Notifications: In addition to receiving FollowMyHealth® notifications via text and/or email, notifications can now be pushed directly to your iOS device. App badges notify you at a glance of important new information within your FollowMyHealth® account. 

• Apple Watch: Convenient access to FollowMyHealth® push notifications and Action Center items directly from your Apple Watch.

• Apple VoiceOver: Improves accessibility for visually impaired users.

• Apple Health: Automatically import blood pressure, steps, weight and glucose readings from Apple Health into your FollowMyHealth® account.
Want to improve your unitQ Score by 20% within 30 days?
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