91
good

FollowMyHealth® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Medical
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
57%
Android
347 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
259 Reports
User Feedback
43%
iOS
259 Reports
57%
Android
347 Reports
FollowMyHealth® - Latest Quality Issues
Android
Aug 18, 2022
Not working anymore, can't access my health report and test results. Use to be a great app, but now I can't do anything on it.
Android
Aug 17, 2022
Keeps closing. Ever since upgrading to Samsung Galaxy S22 Ultra, Follow My Health closes when I try to log on with fingerprint sensor.
Android
Aug 16, 2022
HELLO!? ARE YOU GOING TO FIX THIS PROBLEM!? ..Can't see any of my appointments. I click on the "Appointments" page and it tries to load..and load..and load...until it times out! Also, the app won't let me send messages to my primary doctor or access any organizations such as Memorial or SIU Medicine etc.
Android
Aug 15, 2022
When it works it's fantastic. I don't know if it's a university hospitals issue or an app issue but 90% of the time the app crashes when I try to look at my appointment list
Android
Aug 15, 2022
Some of my personal health information is unavailable on this forum and no fix for outdated or changed info.
Android
Aug 15, 2022
Over a week waiting on the provider to approve access. This should not be reliant on the provider. As soon as iv put in all my info I should have immediate access. Awful service, Awful app.
iOS
Aug 13, 2022
Terrible app, doctor’s office can’t access anything
We were told to use this app by our provider's office and it's pretty terrible. I uploaded some forms to the documents section and they were unable to download them. If you are in the mobile app you can't access the documents even if you uploaded them. I could only access them from a desktop computer and only in the desktop web browser can you email or print a document. Not only that when you do upload a document it tells you must also notify your provider that they have to go to the documents section to view your upload. I wish they would just scrap using this and go to Epic MyChart. At least in MyChart, the messaging feature allows you to upload a picture or PDF which is really useful unlike FollowMyHealth that does not have a feature to add any attachments or pictures. It's so disjointed.
Android
Aug 11, 2022
Love everything about this app except when you send a message to your doctor and they reply you can't reply back? You have to create a whole new message. It would help to be able to reply to keep the entire message thread together. Thanks.
iOS
Aug 11, 2022
Empty Chart
I received instructions from CHI on creating a portal account. My account with Dr Pennington’s office was available immediately with access to all test results. I have just changed doctors and Dr Tommy Hardy is my doctor as of July 28. I cannot access info for either doctor.
FollowMyHealth® - Product Description
Take control of your health information. The new and improved mobile version of your personal health record, powered by FollowMyHealth®, is easy to use and easy to navigate.
 
From the home screen, you can view your current health summary, reminders and recent account activity—and quickly click to your medical profile and profiles of family members you’re authorized to view. You also get 24/7 access for: 

• Communicating securely with your care team. 
• Scheduling appointments.
• Viewing test and lab results. 
• Requesting prescription refills.
• Managing your preferred pharmacy for prescription renewals.
• Managing connections with healthcare organization to access your health information and interact with providers.
• Paying outstanding bills and view your billing history.
• Viewing and manage your demographics, contact information, and insurance policies.

(Please note: The availability of some features may be dependent on your connected organizations.)

Take full advantage of the modern iOS features such as:

• Passcodes and Touch ID: Create a Mobile Passcode or use Touch ID to quickly and easily sign in to FollowMyHealth® Mobile. Touch ID requires iOS 8 and up. Mobile Passcode will work on any iOS device.

• Push Notifications: In addition to receiving FollowMyHealth® notifications via text and/or email, notifications can now be pushed directly to your iOS device. App badges notify you at a glance of important new information within your FollowMyHealth® account. 

• Apple Watch: Convenient access to FollowMyHealth® push notifications and Action Center items directly from your Apple Watch.

• Apple VoiceOver: Improves accessibility for visually impaired users.

• Apple Health: Automatically import blood pressure, steps, weight and glucose readings from Apple Health into your FollowMyHealth® account.
Want to improve your unitQ Score by 20% within 30 days?
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