61
poor

FordPass | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
608 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
244 Reports
User Feedback
29%
iOS
244 Reports
71%
Android
608 Reports
FordPass - Latest Quality Issues
Android
May 5, 2021
Trash will not connect to my 2021 ranger
Android
May 5, 2021
Latest update constantly crashes when trying to access the owners manual section.
Android
May 4, 2021
Not bad, but I've had a few problems with setup.
Android
May 4, 2021
I put in my vin number and it recognizes my car but then it tells me to download the MyFord Mobile app. Am I missing something? Is this app supposed to do something other than redirect you to another app? I'd like to hear from support.
iOS
May 4, 2021
Impossible to set up digital key
Worst app ever!
iOS
May 4, 2021
Not impressed
App continually crashes over and over and over and over...
Android
May 4, 2021
This App is Garbage! It works flawlessly with my wife's 2018 Explorer but won't work with my 2020 F-350. Installed and reinstalled numerous times and nothing
iOS
May 4, 2021
Won’t load
I open app and nothing will load tried it with and without WiFi nothing helped
Android
May 4, 2021
Truck starter won't start most of the time.
FordPass - Product Description
FordPass has so many ways to make your ownership experience better.

With the FordPass App you can:
• Access complimentary remote features like start/stop, lock/unlock, schedule a start, locate vehicle and vehicle status check for vehicles equipped with FordPass Connect™*
• Get Vehicle Health Alerts** when your Ford needs attention 
• Track fuel level and oil life for vehicles with FordPass Connect*
• Get FordPass Rewards™ to earn and redeem Points for many things you already do with us, including vehicle maintenance and new vehicle purchases***
• Get 24/7 roadside assistance+
• Schedule service++
• Make secure payments with Ford Credit
• Call or chat with helpful FordGuides
• View how-to videos
• Find gas stations, restaurants, parking‡ and more

Remote features available on select Model Year vehicles.

*FordPass Connect (optional on select vehicles), the FordPass App and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi hotspot. 

**Vehicle Health Alerts require SYNC 3 version 2.0 or higher and a data connection via a mobile device or FordPass Connect.™ See SYNC interface, a dealer or a Ford Guide for more information.

Aftermarket on-board diagnostic devices may interfere with various vehicle systems, including Vehicle Health Report and 911 Assist.® To avoid interference, remove the device or contact the device maker for more information on compatibility. 

***Modem must be activated within 60 days of purchase through the FordPass App on a smartphone and remain active for at least 6 months after activation. Buyers of non-modem equipped vehicles will also receive Points for complimentary maintenance after enrollment. Visit a participating dealer for details. 

+Roadside assistance is included for certain owners and available to everyone for a per-service fee. Ford reserves the right to change program details without obligations. 

++At participating dealers. 

‡Available in select cities.
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