/ unitQ Score

Fry's

Shopping30-day average as of Nov 09, 2026

Fry's at a glanceFry's (Shopping) has a unitQ Score of 55 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 18 points from 37 in the previous 30 days. The score draws on 159 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI and Slow Performance.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
55fair

unitQ Score 30 Day Average as of Nov 09, 2026 18 point score increase in the last 30 days

Previous 30 days37
Last 30 days55

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 23Nov 70255075100Oct 9Oct 23Nov 7

User Feedback

159Reports
iOS
31 % 50 Reports
Android
69 % 109 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationStability
    Slow Performance

About Fry's

What is Fry's?

Fry's app is a mobile application designed for grocery shopping, making it easier for users to find and purchase their favorite items. It offers features like weekly ads, digital coupons, and online ordering from Fry's Food Stores, located at frysfood.com.

Is Fry's safe?

The Fry's app is labeled as appropriate for everyone and has obtained a solid rating of 4.1 stars based on user reviews. However, it collects personal data, including location and financial information, raising privacy concerns. Users have expressed frustrations with app functionality, which could hinder a safe shopping experience, especially for younger audiences. Therefore, while it offers convenience, users should be mindful of data sharing practices.

Who owns Fry's app?

The Fry's app is owned by The Kroger Co., which is part of the Kroger Family of Companies. This company operates various supermarkets across the United States, including Fry's.

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