74
fair

GEICO Mobile - Car Insurance | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
823 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
182 Reports
User Feedback
18%
iOS
182 Reports
82%
Android
823 Reports
GEICO Mobile - Car Insurance - Latest Quality Issues
Android
Aug 15, 2022
It sometimes tracks my driving when I'm actually passenger. Have to check the trips & make changes, because I used my ph to lookup stuff for my husband, shows handheld usage that lowers my driving score.
Android
Aug 15, 2022
Good with any other car but a Tesla. App cannot differentiate FSD and provides bad results for me when i shalt control the FSD when necessary.
Android
Aug 14, 2022
Not working since update!! So frustrating
Android
Aug 14, 2022
Easy to manage my account. The geico drive scoring needs a little work though. If my phone moves and turns on the screen in the glove box or when using the phone mount for GPS, it counts it as "operating your phone while driving".
Android
Aug 14, 2022
Horrible app...Their IT as well as Administrative groups stink. Called to let them know that I had to change MAILING Address due to home address not secure to receive MAIL. AND NO ONE COULD UPDATE IT!!! AND IT group Kept on Sending Emails ABOUT RATE CHANGES...MOST GEICO EMPLOYEES ARE STUPID AND SO IS THEIR IT DEPARTMENT...Most GEICO Employees are OVERPAID MORONS!!!
Android
Aug 14, 2022
App crashes on the Android.
Android
Aug 13, 2022
App is not accurate when I am a passenger in the car it's still registers I Mark myself as a passenger in the car and it never adds the points back so it just continuously subtracts points
Android
Aug 13, 2022
Very inaccurate. It has had me taking shortcuts through the center of Walmart stores, and has docked me for using my phone while driving when I used it over 5 minutes before I even got in the car.
Android
Aug 13, 2022
Inaccurate is an understatement...Drive Easy
GEICO Mobile - Car Insurance - Product Description
Life is full of lane changes. Some expected. Some not as much. No problem, because the GEICO Mobile app is here to lend a hand if you ever need a quote, policy update, tow, or you just need to change your address. Now, when life changes lanes we’ll be right there because we’re always headed in your direction.

Not to toot our own horn but we’re the #1 Insurance Mobile App. Find out why below.

FEATURES

DIGITAL ID CARDS
The days of rummaging through your wallet, past expired gym memberships and old receipts to find your insurance ID cards are over. Now they’re always easy to access right on your phone. Access them from the app or add them to your Apple Wallet. 

BILL PAY 
Now you don’t have to slow your roll to pay or manage your bill. The GEICO Mobile app makes paying on the go a piece of cake, or slice of pie or whatever dessert you’re into. 

ROADSIDE ASSISTANCE
No one likes being stranded in the middle of nowhere – or even in the middle of somewhere. The GEICO Mobile app lets you tap for a tow anyplace, anytime.

SUBMIT AND MANAGE YOUR CLAIM
Let’s be real - claims aren’t fun. A fender bender, crash or broken windshield can all be nerve-racking. That's why GEICO Mobile makes it easy to file and manage a claim.

GEICO VIRTUAL ASSISTANT
Ever wish you had a teeny tiny person in your pocket that you could ask questions about your policy, billing or more? Us too. Just ask the GEICO Virtual Assistant.

VEHICLE CARE
Vehicles need tender loving care too. That’s why we make it so easy to get your car serviced, find out about recall alerts, and even get maintenance reminders. It’s like a hug for your car.

GEICO EXPLORE – AUGMENTED REALITY
With GEICO Explore, you can augment your world like a futuristic robot by customizing the types of places you want to see. Find gas stations or even your own car!

NOTE: To log into your account from GEICO Mobile, your GEICO policy must:
- Be an active auto or motorcycle policy
- Not be subject to other policy restrictions

NOTICE TO CALIFORNIA RESIDENTS: See our CA Notice of Collection: https://media.geico.com/legal/privacy_policy.htm#california_residents_collection
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