90
good

GEICO Mobile - Car Insurance | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
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Epic
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Android unitQ Score
Android User Feedback
85%
Android
1392 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
246 Reports
User Feedback
15%
iOS
246 Reports
85%
Android
1392 Reports
GEICO Mobile - Car Insurance - Latest Quality Issues
iOS
May 4, 2021
Crap app
Signed up for auto pay. Never takes it. Tells me my coverage will be dropped unless I pay now.
Android
May 4, 2021
I dont even want to give them 1 star. My husband and I have been insured for over 3 years with these people. They have been overcharging us by 100$ every month for a year now. I'm in the process of hiring an attorney as we speak.
Android
May 4, 2021
This app will not load on my phone. What can I do to get it done.
Android
May 4, 2021
Super convenient and easy to use. And you can't beat the cost and savings. You still get a lot and you don't pay as much
iOS
May 4, 2021
Very shady billed amount
The app is slow and buggy. I made a report but never received response. However, I didn't put it one star because of that. I put them lowest star because they have been very ambiguous about payment schedule plan. My 12 months premium is $90 and the plan said they would bill me ~$7 but the actual amount paid every month is whooping ~$20. In their billing statement there is no list for each item that they billed, only the whole amount which makes thing even more unclear. They have been doing that for 2 years. I wonder how many others have been deceived by Geico like me.
Android
May 4, 2021
Geico is the one for Florida's basic pip insurance,. Is the company I've gone with. So far their app has not given me any negative issues at all. 🎉🎉 👩‍🦳 🌻🌼🌻
Android
May 3, 2021
I have had them for 1 year and would not change anything
Android
May 3, 2021
App will not load. I am considering changing insurance companies. Premiums continue to increase.
iOS
May 3, 2021
App needs major change
It took me 1/2 an hour to update my home address and billing change.
GEICO Mobile - Car Insurance - Product Description
Life is full of lane changes. Some expected. Some not as much. No problem, because the GEICO Mobile app is here to lend a hand if you ever need a quote, policy update, tow, or you just need to change your address. Now, when life changes lanes we’ll be right there because we’re always headed in your direction.

Not to toot our own horn but we’re the #1 Insurance Mobile App. Find out why below.

FEATURES

DIGITAL ID CARDS
The days of rummaging through your wallet, past expired gym memberships and old receipts to find your insurance ID cards are over. Now they’re always easy to access right on your phone. Access them from the app or add them to your Apple Wallet. 

BILL PAY 
Now you don’t have to slow your roll to pay or manage your bill. The GEICO Mobile app makes paying on the go a piece of cake, or slice of pie or whatever dessert you’re into. 

ROADSIDE ASSISTANCE
No one likes being stranded in the middle of nowhere – or even in the middle of somewhere. The GEICO Mobile app lets you tap for a tow anyplace, anytime.

SUBMIT AND MANAGE YOUR CLAIM
Let’s be real - claims aren’t fun. A fender bender, crash or broken windshield can all be nerve-racking. That's why GEICO Mobile makes it easy to file and manage a claim.

GEICO VIRTUAL ASSISTANT
Ever wish you had a teeny tiny person in your pocket that you could ask questions about your policy, billing or more? Us too. Just ask the GEICO Virtual Assistant.

VEHICLE CARE
Vehicles need tender loving care too. That’s why we make it so easy to get your car serviced, find out about recall alerts, and even get maintenance reminders. It’s like a hug for your car.

GEICO EXPLORE – AUGMENTED REALITY
With GEICO Explore, you can augment your world like a futuristic robot by customizing the types of places you want to see. Find gas stations or even your own car!

NOTE: To log into your account from GEICO Mobile, your GEICO policy must:
- Be an active auto or motorcycle policy
- Not be subject to other policy restrictions

NOTICE TO CALIFORNIA RESIDENTS: See our CA Notice of Collection: https://media.geico.com/legal/privacy_policy.htm#california_residents_collection
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