Quality degradation at Global Player Radio & Podcasts  
Users report higher volume of Quality Issues than usual
38
poor

Global Player Radio & Podcasts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-46 Points Past 7 Days
Category: Music
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
75%
Android
54 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
18 Reports
User Feedback
25%
iOS
18 Reports
75%
Android
54 Reports
Global Player Radio & Podcasts - Latest Quality Issues
iOS
Apr 29, 2024
Rubbish sound keeps cutting
Dunno what the problem is, sound keeps cutting sometimes for long periods
iOS
Apr 30, 2024
Unfortunately unusable
Hi there! I'm a big radio fan and enjoy listening to Heart, Capital and Radio X but unfortunately this app has never worked for me. My iPhone 13 is updated and I have deleted & reinstalled the app multiple times over the last year year. When I open the app, it will play Capital for no more than 10 seconds, pause (without me pressing anything), resume and then pause and crash again. At this point I cannot press any button. The lines & titles keep rolling but the audio is stopped and the app is completely unresponsive, I just have to close it or wait for a forced close to be suggested by my phone. It's really gutting as I was revisiting it this week in hopes of getting a Summertime Ball ticket but I don't think I will be able to! I hope I can sort this out!
iOS
Apr 30, 2024
Impossible to find what I want to watch/listen to
I have tried this app before. I have seen episodes of podcasts on instagram that I would like to watch. The link in bio takes you to the app, but then the fun starts. You have to register - I can cope with that. Then you have to guess where the item you want to watch might be - the search feature is worse than useless. After ten minutes I've given up. I'll go back to Spotify where I know I can find things I want to listen to. It's all very well developing your own app, but if it isn't fit for purpose there's not much point advertising anything on Instagram.
Android
Apr 30, 2024
I downloaded, registered got to choose station then nothing tried several time even installing and uninstalling but nothing very 😞
Android
May 1, 2024
I had to register and download this app to get tickets for Capital Summertime Ball UK in London. And the app redirects to AXS website. Who's bright idea was to do this to get extra account sign ups? Yeah, no thanks.
Android
May 1, 2024
Absolutely shameless radio station, Sangita Myska was a phenomenal presenter...now you just have A Gammon in the morning followed by more of the same and never been presenters LBC loosing more and more listeners...
Android
May 1, 2024
Make it so I can skip forward and backwards a few seconds with my headphones. All podcast apps allow this but not Global Player
Android
May 2, 2024
Please create a way to queue the podcast episodes, so that it's continuous play while driving or at the gym or on a run...
Android
May 3, 2024
When I choose 4 favorite stations, they are not saved even if I press the Save button. When you go back to Home, others appear. Please fix the bug. Thank you
Global Player Radio & Podcasts - Product Description
The official app for Heart, Capital, Smooth, LBC, Radio X, Classic FM, Capital XTRA, Capital Dance and Gold.


Your favourite radio stations, podcasts, videos and playlists in one entertainment destination, all for free, available worldwide. What you get:

• Listen live to any of Global's radio stations: Capital, Capital XTRA, Capital XTRA Reloaded, Capital Dance, Classic FM, Gold, Heart, Heart 70s, Heart 80s, Heart 90s, Heart 00s, Heart Dance, LBC, LBC News, Smooth, Smooth Chill, Smooth Country, and Radio X

• Your personal homepage. Set your favourite radio stations, continue listening to podcasts or catch up on anything you’ve missed. Get personalised recommendations for podcasts and playlists, plus we’ve got all the latest news for you and much, much more…

• Take Control: Skip and rewind live radio. Listen live to Global’s radio brands or jump back to your favourite song. Never miss a second of a presenters’ best moments by tapping the play bar and taking control. You can also listen to the music you want with the ability to skip* any songs you’re not loving – there’s no limit. Plus like and dislike tracks to get more of what you love. Just swipe away to customise your radio experience.

• Catch Up: Your favourite shows from the last seven days are available to listen back to or you can download them – great for offline listening when you’re on the move.

• Podcasts - Discover and download the most popular podcasts from around the world, or dive into our expertly curated collections.

• Live Playlists - We’ve got music for your every mood covered. From editor’s picks to artist takeovers, the biggest hits of the year to that perfect playlist for focus and relaxation.

• Video - Watch the best content from all of Global’s brands. Full episodes from some of our chart-topping podcasts, interviews with everyone from the world’s biggest musicians to politicians and a-list actors – we’ve got it all covered.


Global Player, for every you.


*Currently only available in the UK.
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