Glovo
Glovo at a glanceGlovo (Lifestyle) has a unitQ Score of 51 out of 100, rated fair, as the 30-day average on Nov 9, 2026, unchanged from 51 in the previous 30 days. The score draws on 2,657 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Order Arrived Damaged, Unsatisfactory Behavior and Difficult to Navigate UI.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 35 % 917 Reports
- Android
- 65 % 1740 Reports
Top feedback themes
- OrderDeliveryOrder Arrived Damaged
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationUser InterfaceDifficult to Navigate UI
- OrderDeliveryOrder Not Delivered
- AccountSubscriptionSubscription Too Expensive
About Glovo
What is Glovo?
The Glovo app is a delivery service that allows users to order food, groceries, and other products from local stores and restaurants. With just a few taps on your phone, Glovo delivers your items right to your doorstep, making life easier and more convenient.
Is Glovo safe?
The Glovo app has a mix of benefits and vulnerabilities that affect its safety, especially for younger users. While it employs encryption for payment security, it has several weaknesses, including weak cryptographic algorithms and issues with sensitive information storage. Users should be cautious about sharing personal data and understand the potential risks associated with security vulnerabilities.
Who owns Glovo app?
The Glovo app is owned by Delivery Hero, which became the majority shareholder in July 2022. Delivery Hero holds approximately 94% of shares in Glovoapp23, S.A., making it the parent company of the app.