/ unitQ Score

Google Chat

Business30-day average as of Nov 09, 2026

Google Chat at a glanceGoogle Chat (Business) has a unitQ Score of 73 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 5 points from 78 in the previous 30 days. The score draws on 666 user feedback reports from Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Fails To Launch and Can't Contact Customer Support.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.