Quality degradation at Great Clips Online Check-in  
Users report higher volume of Quality Issues than usual
80
good

Great Clips Online Check-in | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Lifestyle
Work at Great Clips? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Great Clips? Unlock additional insights
Android unitQ Score
Android User Feedback
78%
Android
306 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
85 Reports
User Feedback
22%
iOS
85 Reports
78%
Android
306 Reports
Great Clips Online Check-in - Latest Quality Issues
iOS
Apr 18, 2024
This app used to be great. Until…
They started requiring a login, and when you want to view the privacy policy and legal terms that your are required to agree to, it's blocked by cloud flare. I used to love using the app and it was perfect before the latest update.
Android
Apr 18, 2024
ALWAYS after I get a haircut an charged $20 for it, two or three days later I get a coupon for a haircut for $9.99. There needs to be some kinda refund policy if this happens, as I have asked COUNTLESS TIMES when a $9.99 sale is going to happen, an Zilch!!
Android
Apr 18, 2024
My wait time is always longer than the app claims.
Android
Apr 19, 2024
Update screwed up the app on my end
iOS
Apr 19, 2024
Coupons
I've never received a coupon from Great Clips. I know they're out there. Email regular mail. they show their available
Android
Apr 19, 2024
Its a real convenient app on letting you know how long the wait will be, just wish there was a way we can request certain stylists ahead of time so you know who is there, because I have specific stylists that cut my hair the best, [name] have messed my hair up
Android
Apr 19, 2024
I loved this app until recent updates. I can't get it load some days and other times it doesn't know who I am
iOS
Apr 20, 2024
Worst app ever
The default location is no where near where I live or where I am at the moment. Does not give the option to change location of your check in.
iOS
Apr 21, 2024
Rough!
The stylist I had was rough! I have super curly hair and just needed a trim. She began by brushing my curls with a regular brush, no water, from top to bottom. Of course, with curly hair I use a product and although it was a medium hold, it felt like she was ripping my hair from the top down with every stroke. I only get my hair trimmed once or twice a year and no one has ever trimmed it dry! I left out looking like a frizz ball! Totally embarrassing!
Great Clips Online Check-in - Product Description
WHAT IS ONLINE CHECK-IN? 
Online Check-In saves you time by seeing estimated wait times for hair salons near you. From there, just pick your favorite salon, and get on the waitlist from wherever you are. 

FEATURES:
-Check estimated wait times based on current conditions in the salon and updates in real time.
-Online Check-In: You save time by checking in to the salon ahead of time - saving your place in line.
-ReadyNext®: Get text alerts to notify you when your estimated wait time reaches 15 minutes as your cue to head to the salon.
-Save your favorite hair salon so it’s even quicker next time you check in! 

HOW TO USE:
-Tap the Search icon
-Pick a hair salon near you
-Tap the Check In button
-Enter your name and phone number
-Tap Check In again to be added to the wait list – no login, email, or profile required. 
-Let the salon know when you arrive.

After you check in, you can watch your estimated wait time countdown and arrive at the salon when it's nearly your turn to get your service.

ESTIMATED WAIT TIME
Estimated wait times assume you are getting the next available stylist. You can request a stylist upon arrival at the salon but your wait may be longer. For safety and privacy reasons, we do not publish stylist schedules.

WHEN IS ONLINE CHECK-IN AVAILABLE?
Customers can check in online during the hours the salon is open. Online Check-In will not be available during the first five minutes a salon is scheduled to be open. This gives customers who are physically in the salon when it opens a chance to be checked in and have their names added to the waitlist. We accept online check-in up until 30 minutes before closing time. You can still get a haircut at closing time, you just can't check in on the app.

CAN I USE ONLINE CHECK-IN FOR MORE THAN A HAIRCUT?
Yes, you can use Online Check-In for all services except perms and formal updos. Please note that not all salons offer perms. And, most salons require an appointment for these services, so please call the salon to inquire.

WHAT DO I DO IF I DON’T HAVE A MOBILE DEVICE?
You can check in from any device that has internet (a smartphone, iPad, computer, etc.). Go to greatclips.com, click on Find a Salon or Check In. Enter your postal code or address and you'll be using Online Check-In in no time! If you don't have an Internet connection, you can always walk right in to any salon and add your name to the list.

WHEN SHOULD I ARRIVE AT THE SALON?
After you've checked in online, you will see what place you are in on the waitlist. You'll want to arrive to the salon before you are next in line. If you'd like to receive a text message when your estimated wait time reaches 15 minutes, you can sign up for ReadyNext® text alerts. Once you arrive at the salon, let the stylists know you're there, and they will confirm your information and finish your check in.

WHAT HAPPENS IF I ARRIVE LATE?
We understand: Things happen! Don't worry if you lose your keys, spill something, or get stuck in traffic. We'll keep your name on the list for a short period of time.

HOW DO I CANCEL MY CHECK IN?
Once you are checked in, the salon will appear on the home screen. Cancel at any time by tapping Cancel check-in.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners