Hertz
Hertz at a glanceHertz (Travel) has a unitQ Score of 44 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 2 points from 46 in the previous 30 days. The score draws on 141 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Slow Performance.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
44poor
unitQ Score 30 Day Average as of Nov 09, 2026 2 point score decrease in the last 30 days
Previous 30 days46
Last 30 days44
30-Day Trend
poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
User Feedback
141Reports
- iOS
- 53 % 75 Reports
- Android
- 47 % 66 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLoginCan't Log In
- ApplicationStabilitySlow Performance
- ApplicationStabilityForce Closing Or Crashing