Hilton
Hilton at a glanceHilton (Travel) has a unitQ Score of 66 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 2 points from 68 in the previous 30 days. The score draws on 475 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Sign Up and Can't Log In.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
66fair
unitQ Score 30 Day Average as of Nov 09, 2026 2 point score decrease in the last 30 days
Previous 30 days68
Last 30 days66
30-Day Trend
poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
User Feedback
475Reports
- iOS
- 79 % 375 Reports
- Android
- 21 % 100 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationSign UpCan't Sign Up
- ApplicationLoginCan't Log In
- ApplicationLoginGot Logged Out
- Customer Support & SuccessConductUnsatisfactory Behavior