Quality degradation at HP Smart  
Users report higher volume of Quality Issues than usual
42
poor

HP Smart | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
2240 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
731 Reports
User Feedback
25%
iOS
731 Reports
75%
Android
2240 Reports
HP Smart - Latest Quality Issues
Android
Aug 18, 2022
The offered functions are top. Unfortunately, you have to perform a login every time after opening the app, which is very annoying.
Android
Aug 18, 2022
I had no problems until we moved and got a new printer. Trying to change from one printer to the new one was terribly frustrating and I got the ink offer which was great but I was having trouble with my internet service and I got cut off. I tried to get back on but now that I got my wifi problem resolved I'm having trouble getting my printer re-registered for the services. I've given up so many times!!
Android
Aug 18, 2022
not able to easily configure in a new device
Android
Aug 18, 2022
Makes me sign in everytime i open the app, it only started doing this recently.
Android
Aug 18, 2022
Wants login everytime. Used to work great. Now wants a login to use this to scan a document. Horrible app.
Android
Aug 18, 2022
Cell phone won't connect. Frustrating
Android
Aug 18, 2022
This app is useless. I have to create an account + make available from HP all my data just to be able to use my printer from my laptop. Nothing works since the update. It no longer recognizes my Officejet pro 8610 printer from my Samsung A70. On the other hand, it works from a laptop of more recent model. Scanning interface freezes, no connection with printer, cannot add printer manually; is not in the list of printers. mouth.
Android
Aug 17, 2022
A garbage, tells me that my printer does not support certain functions, when before if it did, pity of updates
Android
Aug 17, 2022
The app hasn't logged in to your account since February 2022. I mean, you can't print anything. you buy a printer and the company that owns the brand won't let you use what's yourright. 🥲 It's working normal, after a few months here it doesn't work. I'm using generic app.
HP Smart - Product Description
Print, scan, and share files by using HP Smart with your HP Printer. HP Smart makes it easy to get started and keeps you going with features like Print Anywhere or Mobile Fax!
 

· Start with a hassle-free set up, then print, scan, copy, and share files directly from your mobile device to your friends, co-workers, or a linked cloud account 
· Manage or print to your printer using any network connection
· Order supplies, get support, and manage your HP account straight from the app
· Create high-quality scans with your mobile device’s camera or import existing files, then preview, edit, and save them as PDFs and JPEGs or send them in your favorite cloud storage account
· Edit and enhance your photos by adding filters and text, cropping, and adjusting the saturation, contrast, or brightness 
· It’s easy to send secure faxes from the app with Mobile Fax
· Be more productive with customizable one-touch Shortcuts (formally Smart Tasks)
· Access hundreds of printable crafts, cards, and learning activities for free with Printables! Get involved and get your family creating together!
 
Some HP Smart features require a network connection and an HP account for full functionality. Certain features/software are available in English language only. For a full list of supported printers, visit: http://support.hp.com/us-en/document/c03722645?openCLC=true
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