Quality degradation at Humana Pharmacy  
Users report higher volume of Quality Issues than usual
68
poor

Humana Pharmacy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-20 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
90%
Android
426 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
48 Reports
User Feedback
10%
iOS
48 Reports
90%
Android
426 Reports
Humana Pharmacy - Latest Quality Issues
Android
Jun 21, 2021
App is frozen once opened.
Android
Jun 21, 2021
Opens to the New Dashboard info, but will go no further
Android
Jun 21, 2021
This app sucks password login all the time navigation is hard to find anything
Android
Jun 21, 2021
App has no way to check orders stays on one screen without a way to advance
Android
Jun 21, 2021
This app sucks. It says I need Wi-Fi to download. I don't have Wi-Fi. This app sucks. Ever since Humana merged with Ochsner Health everything has gone down the tubes. This app sucks
Android
Jun 21, 2021
No way to move past the Welcome page... 😒
Android
Jun 21, 2021
At this point, I would give the Humana Pharmacy Application a '0'. I brought it up, as usual! The second new screen came up! Ok. But, it would not go any further! Locked down. No further actions, at all. Cancel is all I can do! This version is NOT USEFUL AT ALL. I deleted this app, restarted my phone and tried to reinstall it again. Same result! I am very surprised! In the past, the two Humana apps were great. I am deleting this App totally! Developers: Contact me IF YOU Care at all! We will see
Android
Jun 21, 2021
Used only once so far and find the app to be less complicated. It is quicker, less screens to go through than previous app. Options are clearly visible. Thank you.
Android
Jun 21, 2021
not open after log in,,.shows only ,, check on the top for more imformation...and its freeze
Humana Pharmacy - Product Description
The Humana Pharmacy Mobile app makes it easy to manage all your Humana Pharmacy® prescriptions—both maintenance and specialty—right from your mobile phone. The updated app is more convenient and reliable than ever before with simplified refill ordering, easy prescription transfers, and clear-to-read order status indicators.  

COMPLETE MEDICATION LIST
- Stay organized with a full list of all your prescriptions filled at Humana Pharmacy, including those you no longer need and medication for your dependents.
 
QUICK REFILLS
- Easily refill your prescriptions as soon as you sign in, straight from your home screen.

PRESCRIPTION DETAILS
- View important details about your prescriptions, such as available refill dates, doctor information, images of your meds, and related educational videos.

ORDER STATUS
- Know where your order is once it’s processed with color-coded order status messages.

SHIPMENT TRACKING
- Track shipments once they’re shipped to estimate when your medication will arrive. 

SNAP-TO-TRANSFER
- Submit a photo of your current prescription label to easily transfer your prescription to Humana Pharmacy.

SPECIALTY MEDICATIONS
- Request a refill of an existing Humana Specialty Pharmacy prescription and order it at the same time as all your other medication. 

AUTO-REFILLS
- Automatically receive your next set of refills so you’re sure to have your medication on time. NOTE: auto-refills are not available for Medicare customers. 

PAYMENT OPTIONS
- Change or update your credit card information and make payments securely from the app.

PREFERENCES
- Set or update your preferences, such as how you want to be communicated (by phone, email or text) or if you’d like to receive an alert when your total charge is over your price limit. 

SHOP PRODUCTS
- Shop over-the-counter (OTC) products with the Health and Wellness credit that may be part of your Humana member benefit. NOTE: available to Medicare customers only.

Download the Humana Pharmacy mobile app now to manage all your mail-delivery medications with ease! 

Note: the Humana Pharmacy mobile app is available only to Humana members.
For issues with this app, please email mobilefeedback@humana.com.
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