24
poor

CenterWell Pharmacy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
63%
Android
51 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
30 Reports
User Feedback
37%
iOS
30 Reports
63%
Android
51 Reports
CenterWell Pharmacy - Latest Quality Issues
Android
Apr 17, 2024
Won't answer the phone when you call. Takes to long to get meds.
Android
Apr 17, 2024
Poor stocking and poor selection
iOS
Apr 18, 2024
Stopped working just like the MyHumana app did.
Opens to a blank page. Android works fine as well as windows web browser.
Android
Apr 18, 2024
App and website says my username is invalid. No one on the support chat can help
iOS
Apr 19, 2024
This is the worst app ever!
Your reps are misleading!
Android
Apr 20, 2024
App sucks,won't stay open doesn't accept password. Worthless!!
iOS
Apr 21, 2024
Bad service on app
I can't get the app to accept new prescriptions or add prescriptions for auto refill Terrible customer service
Android
Apr 23, 2024
It was working and suddenly I can't sign in. It won't open!
Android
Apr 23, 2024
Too difficult to get anything done. Im back at CVS.
CenterWell Pharmacy - Product Description
The new CenterWell Pharmacy™ mobile app makes it easier to keep track of your prescriptions. The new app has the same easy-to-use features, plus upcoming features focused on you.

1. Simplified refill ordering

2. Easy prescription transfers

3. Check your order's status at a glance


COMPLETE MEDICATION LIST
- Stay organized with a full list of all your prescriptions filled at CenterWell Pharmacy, including those you no longer need and medication for your dependents.


QUICK REFILLS
- Easily refill your prescriptions as soon as you sign in, straight from your home screen.


PRESCRIPTION DETAILS
- View important details about your prescriptions, such as available refill dates, doctor information, images of your meds, and related educational videos.


ORDER STATUS
- Know where your order is once it’s processed with color-coded order status messages.


SHIPMENT TRACKING
- Track shipments once they’re shipped to estimate when your medication will arrive.


SNAP-TO-TRANSFER
- Submit a photo of your current prescription label to easily transfer your prescription to CenterWell Pharmacy.


SPECIALTY MEDICATIONS
- Request a refill of an existing CenterWell Specialty Pharmacy™ prescription and order it at the same time as all your other medication.


AUTO-REFILLS
- Automatically receive your next set of refills so you’re sure to have your medication on time. NOTE: auto-refills are not available for Medicare customers.


PAYMENT OPTIONS
- Change or update your credit card information and make payments securely from the app.


PREFERENCES
- Set or update your preferences, such as how you want to be communicated (by phone, email or text) or if you’d like to receive an alert when your total charge is over your price limit.


SHOP PRODUCTS
- Shop over-the-counter (OTC) products with the Health and Wellness credit that may be part of your Humana member benefit. NOTE: available to Medicare customers only.


Download the CenterWell Pharmacy mobile app now to manage all your mail-delivery medications with ease!

Note: The CenterWell Pharmacy mobile app is available only to Humana members.

For issues with this app, please email mobilefeedback@centerwell.com.
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